Had a wonderful stay at Citadines Yokohama. The room was clean, comfortable, and had a view of the harbor. One of the best things about this place is the location, it’s just a one minute walk to the nearest station, plus right next door is a recommended Patisserie store named Strasbourg.

Perfect location, very close to Yokohama station and within walking distance to major shopping centers: Sogo, Takashimaya, NeWoman, Hands. The room was comfortable, clean, modern, and quite spacious. Our room had a bathtub and USB charging cord. The hotel also has gym facilities and self-service check-in. The coffee from the cafe in the lobby was also good.

We celebrated our 25th wedding anniversary at Gira Hanaougi. We loved our room at the private onsen. The staff were so lovely and accommodating. Shuttle bus to Gora station was great. Location was excellent as well. An experience we will never forget.

This is a wonderful hotel. The staff are geniuses at making guests smile. As soon as we entered the hotel, the person at the luggage storage came to collect our suitcases with a big smile. When we told them that dinner time had started, they quickly checked our tickets and let us go straight to the restaurant. After dinner, when we checked in, a courteous room attendant carried our luggage to our room and showed us around. They even showed us how to use the shower. We also learned that the cafe, which had been crowded all day, was empty when we passed by after dinner, so we went in. I told a young staff member that I wanted to sample the Neapolitan, Doria, and Pudding à la Mode, but I couldn't eat them all, so I would just eat the Neapolitan and Pudding à la Mode first. They suggested, "Then how about we divide it 70% of each so you can try everything?" I thought that it's becoming rare to find hotels these days that respond to guests' requests and offer suggestions, but this hotel still retains the good old customs. At the front desk when we left, they didn't blame us for our mistakes and provided service with smiles, making me decide in my heart that this is a wonderful hotel and that I will definitely return. I would like to bring my sons with me next time. Thank you so much. I wish all the staff happiness and continued success.