Hakone Retreat Före

Hotels
8.9
/10
Exceptional
346 reviews

What Guests Say About Their Stay

Rosemary

10.0
/ 10
Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!

Jens

10.0
/ 10
Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.

Michael

10.0
/ 10
Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
In the Area
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1286-116 Sengokuhara Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hakone Retreat Före is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Retreat Före

1286-116 Sengokuhara Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631
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Exterior Hakone Retreat Före
Exterior 2 Hakone Retreat Före

Discover More About Hakone Retreat Före

General


In Hakone (Sengokuhara)

Location


Located in Hakone (Sengokuhara), Hakone Retreat Före is within a 10-minute drive of Hakone Open Air Museum and Hakone Gora Park. This spa hotel is 3.8 mi (6.2 km) from Lake Ashi and 8.4 mi (13.5 km) from Gotemba Premium Outlets.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sengokuhara Onsen - 0.1 km / 0.1 mi
Hakone Venetian Glass Museum - 0.8 km / 0.5 mi
Sengokuhara Susuki Prairie - 1.8 km / 1.1 mi
Pola Museum of Art - 1.9 km / 1.2 mi
Lalique Museum Hakone - 2 km / 1.2 mi
Hakone Village Samurai Museum - 2.3 km / 1.5 mi
Ōwakudani - 3.1 km / 1.9 mi
Kintoki Shrine - 3.2 km / 2 mi
Daihakone Country Club - 3.2 km / 2 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 3.6 km / 2.2 mi
Fujiya Hotel Sengoku Golf Course - 3.9 km / 2.4 mi
Mount Ashigara - 4.1 km / 2.5 mi
Hakone Meissen Antique Museum - 5 km / 3.1 mi
Hakone Visitor Center - 5.4 km / 3.3 mi
Hakone Open Air Museum - 5.5 km / 3.4 mi

The nearest airports are:
Haneda Airport (HND) - 115.4 km / 71.7 mi
Narita Intl. Airport (NRT) - 181.9 km / 113 mi

Facilities


Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, including hot springs and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 37 guestrooms featuring MP3 docking stations. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hakone Retreat Före

Entertainment Facility Hakone Retreat Före
Entertainment Facility
Functional Hall Hakone Retreat Före
Functional Hall
Common Space Hakone Retreat Före
Common Space
Accommodation Services Hakone Retreat Före
Accommodation Services
Exterior Hakone Retreat Före
Exterior

Things to Do

  • Shops
  • Spa
  • Picnic area
  • Garden

General

  • Reception hall
  • Smoking area
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hakone Retreat Före

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Retreat Före
37
Number of floors in Hakone Retreat Före
1
Another facilities in Hakone Retreat Före
Shops, Spa, Picnic area, Garden, Reception hall

Frequently asked question in Hakone Retreat Före

What are available facilities at Hakone Retreat Före?
There are top facilites at Hakone Retreat Före such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Retreat Före?
The standard check-in time at Hakone Retreat Före is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Hakone Retreat Före provide breakfast?
Yes, Hakone Retreat Före provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Retreat Före?
Hakone Retreat Före is a 4.0-star hotel.
How many floors does Hakone Retreat Före have?
Hakone Retreat Före has 1 floors.
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More Reviews from Other Guests in Hakone Retreat Före

Overall Ratings & Reviews Hakone Retreat Före

Traveloka (1)
Other sources (345)
9.0
Exceptional
From 345 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Retreat Före

Number of reviews per page
20
40
Top reviews
Mirna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a lovely place to relax, away from the big city, for a few days.
Anne-Marie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel has a lot going for it: a gorgeous setting in the woods, and a beautiful dining room with a lovely outlook. Pretty good location too, with a shuttle bus on demand to pop into town. The staff are outstanding - I was ill during my stay and they (and especially the wonderful Ken) could not have been kinder. However, this is seriously expensive for rooms that can only be described as Spartan - even for hard-core minimalists. Every wall in our rooms was scuffed, the bathroom smelled badly, and there was nowhere to hang or store clothing. We lived out of suitcases for four nights. The only dining option is a very expensive multi-course option which you must book well in advance - one evening we had nothing to eat and room service was unavailable. The idea that a 'wellness' retreat only offers foie gras options in the evening is a bit odd. The wonderful staff deserve better management!
Read More
Rosemary
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!
Jens
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.
Wasim
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good property and good overall experience.
Maria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I would never recommend staying here. While some staff was lovely, on average they were incredibly rude and dismissive. The room itself was a dump; they promised to drive us to a couple places nearby and when asked, laughed in our faces and told us absolutely not. And then we got stranded with no way home - no Ubers would pick us up, and the hotel REFUSED to come (6 min drive). So, the only way home due to torrential rain and dangerous walk was a stranger who offered to drive us. Not to mention the showers look like a prison cell (and smell disgusting). One of the worst stays of my life. Would never, ever, ever recommend.
Read More
Anwar
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff were excellent. Room was clean but room was aged.
mimi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room is old and smelly . Need to be remodel.
Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Michele
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Zhihong
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Everthing is great except it is little far away from shopping area.
Tom
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Read More
Nathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Davide
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Omid
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Diane
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
eleni
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hakone Retreat Före

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hakone Retreat Före

Traveloka (1)
Other sources (345)
9.0
Exceptional
From 345 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Retreat Före

Number of reviews per page
20
40
Top reviews
Mirna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This was a lovely place to relax, away from the big city, for a few days.
Anne-Marie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel has a lot going for it: a gorgeous setting in the woods, and a beautiful dining room with a lovely outlook. Pretty good location too, with a shuttle bus on demand to pop into town. The staff are outstanding - I was ill during my stay and they (and especially the wonderful Ken) could not have been kinder. However, this is seriously expensive for rooms that can only be described as Spartan - even for hard-core minimalists. Every wall in our rooms was scuffed, the bathroom smelled badly, and there was nowhere to hang or store clothing. We lived out of suitcases for four nights. The only dining option is a very expensive multi-course option which you must book well in advance - one evening we had nothing to eat and room service was unavailable. The idea that a 'wellness' retreat only offers foie gras options in the evening is a bit odd. The wonderful staff deserve better management!
Read More
Rosemary
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!
Jens
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.
Wasim
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good property and good overall experience.
Maria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I would never recommend staying here. While some staff was lovely, on average they were incredibly rude and dismissive. The room itself was a dump; they promised to drive us to a couple places nearby and when asked, laughed in our faces and told us absolutely not. And then we got stranded with no way home - no Ubers would pick us up, and the hotel REFUSED to come (6 min drive). So, the only way home due to torrential rain and dangerous walk was a stranger who offered to drive us. Not to mention the showers look like a prison cell (and smell disgusting). One of the worst stays of my life. Would never, ever, ever recommend.
Read More
Anwar
icon-Leisure
Leisure
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff were excellent. Room was clean but room was aged.
mimi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room is old and smelly . Need to be remodel.
Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Michele
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Zhihong
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Everthing is great except it is little far away from shopping area.
Tom
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Read More
Nathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Davide
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Omid
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Diane
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
eleni
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Read More
Number of reviews per page
20
40