Hakone Retreat fore

Beautiful location, interesting architecture in the forest, public Onsen and very nice cafeteria on site. Rooms are spacious. We stayed in summer; when we pointed out a smell in the sleeping room we were immediately offered an alternative room. A close look at maintaining small appliances would be good. Transport: We used taxi and buses (Hakone Freepass) to get around Hakone ; staff was very helpful organizing transport when we asked. Rich Japanese and Western breakfast.

This is an excellent resort, a great location, wonderful set up, an absolute treat to be in a calm peaceful woody environment. My room was not refurbished, as I understand others were renovated recently, but it was still comfortable. I would say there was one noticeable area the hotel could improve as there was a big gap in competence among the on-site hospitality staff: some were exceptional (typically the Japanese team), and others were friendly but incompetent - can't make coffee, don't know the directions to the museum, don't know how to charge a card, don't know which bus to take, etc. This did not spoil my stay, it was still amazing, but short of perfection.

Heerlijk hotel in de bossen. Uitstekend ontbijt. Goede bedden. Onsen zijn ook goed geregeld

Un vrai petit paradis de repos au milieu de la foret

Trevlig vistelse i Hakone. Fint hotell, men mer modernt och västerländskt än traditionellt japanskt. Personal var hjälpsamma, körde till/från busshållsplats.

To be honest, I was initially hesitant to stay at Hakone Retreat Fore. Having looked at the property photos, a part of me was worried that the aesthetic was too modern and wouldn't deliver on the traditional ryokan experience that our family was hoping for. However, I am so glad to be proven wrong - Hakone Retreat not only honours the ryokan spirit but further elevates it with unforgettable service, food, and comfort. The main building and villa rooms are understated by design. There are no ornate furnishings, glittery trinkets, or flat screen TVs. Everything serves as the canvas which highlights the nature surrounding you - the calm, the birdsong, the gentle breeze. It is truly a retreat from the frenetic pace of city life. The onsen features both indoor and open-air baths. You're not just staring at a fence - both have a direct views of the trees and the mountain beyond. The combination of bathing in the water as well as in the forest ("shinrin-yoku") creates the deepest state of relaxation. Lastly, the staff and dining are incredible. We live in a self-proclaimed foodie city and were still blown away from the quality and execution of the Woodside dinner. The kaiseki dinner at Hyoseki was equally impressive in its deceptive simplicity and flavours. The breakfast buffet had a tremendous variety of dishes, all freshly made and delicious. Hakone Retreat blew my expectations right out of the water! I am grateful to have stayed here and can't wait to return again very soon.

It is a very nice spot for retreat, however not so much to do else. We hiked up for Mt. Kintoki and got a nice view of Mt. Fuji. That was great! We stayed for two nights and had half pension. Breakfast was excellent! For evening meal we had the 5-course menu. The dishes were good/OK, with the very clear exception for the main dishes. The first evening we had, according to the menu, lamb racks. We got a chunk of meat, or rather a chunk of fat, from an old sheep. To get access to the small amount of the very tough meat you would need a razor sharp Japanese kitchen knife which we hadn’t. Taste was similar to wool. Second night we had as a main course “Rolled Harkone Pork”. This turned out to be rolled fat with approximately 10g of meat in the middle (a piece of 20 mm in diameter). The restaurant is supposed to be a barbecue place and the accompanying vegetables were indeed grilled on the barbecue. However, the meat was “grilled” with a handheld gas driven flame, probably due to that the “meat” was so fat that you couldn’t put it on the barbecue without getting fire. We complained both evenings on the main dishes, without any proper actions taken! If you decide to go for this beautiful place don’t take the dinner package, go somewhere else for your evening meal!

My three adult daughters and I stayed at the retreat for 2 nights and had a nice time. The breakfast was absolutely the highlight of our stay! The food was high quality and there seemed to be a bit of everything of everyone. The staff were lovely and helpful, always answering our questions and trying to help in any way that they could. We were a bit disappointed with our room. It seemed a bit tired and cramped for the price we paid. There were no drawers or cupboards to put our clothes in, so the room became quiet cramped for four women. The bathroom also had limited space to arrange our toiletries. The onsen is beautiful and clean and we enjoyed that very much. Overall we enjoyed our stay, but probably would chose a newer and more modern retreat next time.

This is a very beautiful place for a few days of tuning out and relaxing. Highly recommended.

The hotel is located in a mountain so you feel the breeze so nice. The staff are always ready to help. The room was very comfortable. The food was delicious.

Very outdated and dirty room! Paint on walls was peeling, dirty and chipped walls, stained carpet and balcony floors were I stained wood with holes!

食事が大満足でした

食事が美味しかったこと、カフェテリアのサービスが良かったこと、自然に囲まれた落ち着く環境などが高評価。 チェックイン対応(部屋の間違い)や、食事のサービスが遅い、お願いしたことを忘れる、レストランキャパオーバーで直ぐに入れないなど、サービス面での改善余地あり。一方トレイニーの日本人女性スタッフの対応はプロアクティブでとても良かった。 部屋の照明は暗め、部屋にテレビは無し、温泉はぬるめ、などは好みで評価の分かれるところ。

Amazing location. Kind and helpful staff especially Sato at the check in and during our whole stay.

Large room. Onsen, restaurant on the property.

朝食とても美味しかったです。

お部屋にテレビがないので、読書したりのんびり過ごせて、心も体もとても癒されました。 料理も温泉も凄く良くてまた泊まりに行きたいと思っています‼︎

Everything was wonderful. The scenery was gorgeous, I loved that there was no TV so you can just enjoy the nature and peace surrounding you. Staff was very helpful and very polite. I would highly recommend this place if you’re looking to just get away, relax, and enjoy some peace at the onsen.

Personnel adorable, nourriture excellente au restaurant japonais comme au restaurant français. Petit déjeuner parfait. Onsen très propre et agréable. Le personnel parle anglais!

朝食がとても良かった 雰囲気良く、リラックスできるホテル 方が丁寧だけど、内容を把握するのが遅くて、少し不安になった