Hakone Retreat Före

Hotels
8.9
/10
Exceptional
346 reviews

What Guests Say About Their Stay

Rosemary

10.0
/ 10
Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!

Jens

10.0
/ 10
Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.

Michael

10.0
/ 10
Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
In the Area
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1286-116 Sengokuhara Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Hakone Retreat Före is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Retreat Före

1286-116 Sengokuhara Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631
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Discover More About Hakone Retreat Före

Location


Staying at Hakone Retreat Före is a good choice when you are visiting Hakone-machi.

About Hakone Retreat Före

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hakone Retreat Före exclusively for you.

Hakone Retreat Före is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hakone Retreat Före.

All facilities in Hakone Retreat Före

Others Hakone Retreat Före
Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby

Things to Do

  • Shops
  • Spa
  • Picnic area
  • Garden

General

  • Parking
  • Reception hall
  • Smoking area
  • Terrace

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Hakone Retreat Före

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 4500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must contact the property immediately after booking with their expected arrival time.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 19:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Retreat Före
37
Number of floors in Hakone Retreat Före
1
Another facilities in Hakone Retreat Före
Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Shops

Frequently asked question in Hakone Retreat Före

What are available facilities at Hakone Retreat Före?
There are top facilites at Hakone Retreat Före such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Retreat Före?
The standard check-in time at Hakone Retreat Före is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Hakone Retreat Före provide breakfast?
Yes, Hakone Retreat Före provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Retreat Före?
Hakone Retreat Före is a 4.0-star hotel.
How many floors does Hakone Retreat Före have?
Hakone Retreat Före has 1 floors.
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More Reviews from Other Guests in Hakone Retreat Före

Overall Ratings & Reviews Hakone Retreat Före

Traveloka (1)
Other sources (345)
9.0
Exceptional
From 345 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hakone Retreat Före

Number of reviews per page
20
40
Top reviews
Mirna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a lovely place to relax, away from the big city, for a few days.
Anne-Marie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel has a lot going for it: a gorgeous setting in the woods, and a beautiful dining room with a lovely outlook. Pretty good location too, with a shuttle bus on demand to pop into town. The staff are outstanding - I was ill during my stay and they (and especially the wonderful Ken) could not have been kinder. However, this is seriously expensive for rooms that can only be described as Spartan - even for hard-core minimalists. Every wall in our rooms was scuffed, the bathroom smelled badly, and there was nowhere to hang or store clothing. We lived out of suitcases for four nights. The only dining option is a very expensive multi-course option which you must book well in advance - one evening we had nothing to eat and room service was unavailable. The idea that a 'wellness' retreat only offers foie gras options in the evening is a bit odd. The wonderful staff deserve better management!
Read More
Rosemary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!
Jens
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.
Wasim
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good property and good overall experience.
Maria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I would never recommend staying here. While some staff was lovely, on average they were incredibly rude and dismissive. The room itself was a dump; they promised to drive us to a couple places nearby and when asked, laughed in our faces and told us absolutely not. And then we got stranded with no way home - no Ubers would pick us up, and the hotel REFUSED to come (6 min drive). So, the only way home due to torrential rain and dangerous walk was a stranger who offered to drive us. Not to mention the showers look like a prison cell (and smell disgusting). One of the worst stays of my life. Would never, ever, ever recommend.
Read More
Anwar
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were excellent. Room was clean but room was aged.
mimi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room is old and smelly . Need to be remodel.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Michele
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Zhihong
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everthing is great except it is little far away from shopping area.
Tom
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Victoria
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Read More
Nathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Davide
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Omid
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Diane
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
eleni
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hakone Retreat Före

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hakone Retreat Före

Traveloka (1)
Other sources (345)
9.0
Exceptional
From 345 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakone Retreat Före

Number of reviews per page
20
40
Top reviews
Mirna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This was a lovely place to relax, away from the big city, for a few days.
Anne-Marie
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This hotel has a lot going for it: a gorgeous setting in the woods, and a beautiful dining room with a lovely outlook. Pretty good location too, with a shuttle bus on demand to pop into town. The staff are outstanding - I was ill during my stay and they (and especially the wonderful Ken) could not have been kinder. However, this is seriously expensive for rooms that can only be described as Spartan - even for hard-core minimalists. Every wall in our rooms was scuffed, the bathroom smelled badly, and there was nowhere to hang or store clothing. We lived out of suitcases for four nights. The only dining option is a very expensive multi-course option which you must book well in advance - one evening we had nothing to eat and room service was unavailable. The idea that a 'wellness' retreat only offers foie gras options in the evening is a bit odd. The wonderful staff deserve better management!
Read More
Rosemary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was lovely..quiet peaceful grounds. A wonderful change to the density of the cities!
Jens
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful location, very comfortable, excellent service and good food. The room, facilities and grounds are beautiful. It is a little remote so a car or fairly pricey taxis are needed as busses tend to be a bit slow and complicated to get anywhere. We wished we had staid longer.
Wasim
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good property and good overall experience.
Maria
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I would never recommend staying here. While some staff was lovely, on average they were incredibly rude and dismissive. The room itself was a dump; they promised to drive us to a couple places nearby and when asked, laughed in our faces and told us absolutely not. And then we got stranded with no way home - no Ubers would pick us up, and the hotel REFUSED to come (6 min drive). So, the only way home due to torrential rain and dangerous walk was a stranger who offered to drive us. Not to mention the showers look like a prison cell (and smell disgusting). One of the worst stays of my life. Would never, ever, ever recommend.
Read More
Anwar
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were excellent. Room was clean but room was aged.
mimi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The room is old and smelly . Need to be remodel.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Michele
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Zhihong
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Everthing is great except it is little far away from shopping area.
Tom
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Jonathan
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Victoria
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Read More
Nathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Davide
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Omid
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Diane
icon-Leisure
Leisure
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
eleni
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Read More
Number of reviews per page
20
40