Hotel La Neige

Hotels
9.3
/10
Exceptional
142 reviews

What Guests Say About Their Stay

Dana

10.0
/ 10
The staff went above and beyond. Everyone was so welcoming and accommodating. They made the stay amazing.

Gregory

10.0
/ 10
I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏

Steve

10.0
/ 10
This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
In the Area
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Happo Wadanonomori, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Hotel La Neige is a good choice when you are visiting Hakuba-mura. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel La Neige

Happo Wadanonomori, Nagano, Kitaazumi-gun, Chubu, Japan, 399-9301
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Location


Staying at Hotel La Neige is a good choice when you are visiting Hakuba-mura.

About Hotel La Neige

From business event to corporate gathering, Hotel La Neige provides complete services and facilities that you and your colleagues need.

Hotel La Neige is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Hotel La Neige provides a pleasant accommodation for your stay.

Have fun with various entertaining facilities for you and the whole family at Hotel La Neige, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel La Neige is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel La Neige.

All facilities in Hotel La Neige

Bar, Cafe and Lounge Hotel La Neige
Bar, Cafe and Lounge
Entertainment Facility Hotel La Neige
Entertainment Facility
Common Space Hotel La Neige
Common Space
Lobby Hotel La Neige
Lobby
Accommodation Services Hotel La Neige
Accommodation Services

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Fireplace in lobby
  • Parking
  • Terrace

Transportation

  • Area shuttle
  • Airport transfer
  • Bicycle rental

Things to Do

  • Garden
  • Spa

Kids and Pets

  • Babysitting

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel La Neige

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately JPY 3960 for adults and JPY 3960 for children
  • Crib (infant bed) fee: JPY 4500.0 per night
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Unicode Support true, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel La Neige
25
Number of floors in Hotel La Neige
2
Another facilities in Hotel La Neige
Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Hotel La Neige

What are available facilities at Hotel La Neige?
There are top facilites at Hotel La Neige such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel La Neige?
The standard check-in time at Hotel La Neige is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel La Neige provide breakfast?
Yes, Hotel La Neige provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel La Neige?
Hotel La Neige is a 5.0-star hotel.
How many floors does Hotel La Neige have?
Hotel La Neige has 2 floors.
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More Reviews from Other Guests in Hotel La Neige

Overall Ratings & Reviews Hotel La Neige

Traveloka (1)
Other sources (141)
9.4
Exceptional
From 141 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel La Neige

Number of reviews per page
20
40
Top reviews
Dana
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff went above and beyond. Everyone was so welcoming and accommodating. They made the stay amazing.
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Read More
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
cheyenne
icon-Family
Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Meng Hui
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Teck Soon
icon-
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Read More
Teck Soon
icon-
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The service was perfect and bed was super comfort
Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Ramon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The property and stay were excellent.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
MYUNG HUI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
KHALED
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Love the location, service and people that work there.
WILLARD
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The hotel was great and the staff were friendly and helpful. Lovely hotel.
Geoffrey Li
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

We stayed at the cottage. My family was able to enjoy hotel amenities with privacy. The shuttle was a big plus. The staff was very accommodating. We will stay there again. Highly recommended.
Teri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

We stayed for three nights and took the half board option which included breakfast and dinner at their restaurant. We were so impressed with the fabulous French- inspired multi course dinners; beautifully presented and super delicious! What an incredible value. Would highly recommend! The staff and service at this hotel are also top notch!
Read More
Peter
icon-Leisure
Leisure
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Stayed four nights to ski the various areas of Hakuba Valley. First, the staff were incredibly kind and helpful! For example, when I arrived and as I was parking my car, a staff member came out to greet me. And each morning I skied Happo One, a staff member drove me to the ski area and then picked me up when I called in the early afternoon. This allowed me to boot up in the hotel lobby, saving me much time. Staff also offered to help with ski rentals and lift passes. The daily breakfast (set menu) was also nice. And one evening I ate dinner in the hotel’s restaurant. I was hoping for Japanese food, but the set menu was comprised of delicious French food. I should have asked more questions about the dinner menu before I made my dinner booking, but again the dinner and service were very nice. The hotel itself is showing its age—worn carpets in the hallways, tired-looking furniture, scuffs on the walls. But the room was spacious and the bed and pillows comfortable. The hotel is secluded, and I couldn’t find any places to eat within walking distance, so guests will have to eat dinner in the hotel’s restaurant or drive somewhere. Overall, I had a nice, relaxing stay.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Extremely lovely staff and atmosphere
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 273 week(s) ago

Expedia Group verified review

Hotel La Neige had a lovely, peaceful vibe with a consistent and an incredibly high standard in everything from the decor, to the food, to the service. Would highly recommend.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Awesome hotel with fantastic service. They really go out of their way to make you feel comfortable and at ease. Very helpful with arranging snowboarding gear rental, lift tickets and evening dinner reservations. I would recommend this hotel above all others. Breakfast was amazing as well.
Number of reviews per page
20
40

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Lobby 4 Hotel La Neige

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel La Neige

Traveloka (1)
Other sources (141)
9.4
Exceptional
From 141 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel La Neige

Number of reviews per page
20
40
Top reviews
Dana
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff went above and beyond. Everyone was so welcoming and accommodating. They made the stay amazing.
Gregory
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

I have visited this property four times since 2012. The hotel is beautifully nestled in the forest and lit up with pin lights, the rooms are lovely and spacious and come with a deep plunge bath. It is convenient to walk to the slopes, on the main shuttle service and one can walk to surrounding restaurants, bars and ski rentals. But what stands this hotel apart is the impeccable service from the amazing staff. During ski season they lay out your warm ski/boarding boots at the door, and they help you get transportation to the lifts. At the end of the day they greet you at the door with a smile, take your wet gear and swap back your warm personal shoes. There is a lovely lobby for an apre glass of wine and a fireplace for roasting marshmallows. They help you find reservations to dinner and help you sort transportation to and from. I travel globally for work and leisure, from the smiles to the can-do, and truly helping guest I have found rare a team that could exceed in provincially my an amazing experience. So hotel I give top marks, and for the hotel staff, double that. 👍👏🙏
Read More
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This hotel is gorgeous. The room had a separate living room with opulent furnishings. The staff was eager to help .
cheyenne
icon-Family
Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The best service I have ever experienced around the world! The staff here are amazing. Beautiful rooms with amazing views. The breakfast is a 5 course meal or buffet- highly recommend. They have a free shuttle service which saves you so much $ on taxis. Couldn’t recommend more highly!
Meng Hui
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The hotel service is exceptional. Beautiful room and comfortable bed. Is a historical legendary building.
Teck Soon
icon-
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

I stayed here couple weeks ago, I like the environment and comfort and quiet place, the manager and staff are great and friendly, that’s the reason why I came back. The manager upgrade me to a room with Jaguzzi. Sadly is the air conditional is abit old , doesn’t cool up the room quick, but it still fine. The hotels room definitely needs a proper upgrade as there is many wear and tear and air conditional need an overhaul too. Wallpaper has to be clean as you can see some stains.
Read More
Teck Soon
icon-
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The service was perfect and bed was super comfort
Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Beautiful property, excellent staff/service throughout- including very convenient shuttle service to/from bus and to ski lifts! Very highly recommended.
Ramon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

The property and stay were excellent.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Our stay was beyond amazing! The staff was so kind and helpful ❤️ We will definitely be back!
MYUNG HUI
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Love this hotel, it was our second time visit. We already look forward to visiting again next year for sure!
KHALED
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Love the location, service and people that work there.
WILLARD
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

The hotel was great and the staff were friendly and helpful. Lovely hotel.
Geoffrey Li
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

The hotel staff was very friendly and helped us to book two dinners, three private ski lessons as well as pick up and drop off for ski runs for the nearby Happo-One ski area. They also helped to arrange for pick up from and to the Hakuba-Happo bus station.
Kim
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 221 week(s) ago

Hotels.com verified review

We stayed at the cottage. My family was able to enjoy hotel amenities with privacy. The shuttle was a big plus. The staff was very accommodating. We will stay there again. Highly recommended.
Teri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 222 week(s) ago

Expedia Group verified review

We stayed for three nights and took the half board option which included breakfast and dinner at their restaurant. We were so impressed with the fabulous French- inspired multi course dinners; beautifully presented and super delicious! What an incredible value. Would highly recommend! The staff and service at this hotel are also top notch!
Read More
Peter
icon-Leisure
Leisure
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Stayed four nights to ski the various areas of Hakuba Valley. First, the staff were incredibly kind and helpful! For example, when I arrived and as I was parking my car, a staff member came out to greet me. And each morning I skied Happo One, a staff member drove me to the ski area and then picked me up when I called in the early afternoon. This allowed me to boot up in the hotel lobby, saving me much time. Staff also offered to help with ski rentals and lift passes. The daily breakfast (set menu) was also nice. And one evening I ate dinner in the hotel’s restaurant. I was hoping for Japanese food, but the set menu was comprised of delicious French food. I should have asked more questions about the dinner menu before I made my dinner booking, but again the dinner and service were very nice. The hotel itself is showing its age—worn carpets in the hallways, tired-looking furniture, scuffs on the walls. But the room was spacious and the bed and pillows comfortable. The hotel is secluded, and I couldn’t find any places to eat within walking distance, so guests will have to eat dinner in the hotel’s restaurant or drive somewhere. Overall, I had a nice, relaxing stay.
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

Extremely lovely staff and atmosphere
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 273 week(s) ago

Expedia Group verified review

Hotel La Neige had a lovely, peaceful vibe with a consistent and an incredibly high standard in everything from the decor, to the food, to the service. Would highly recommend.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Awesome hotel with fantastic service. They really go out of their way to make you feel comfortable and at ease. Very helpful with arranging snowboarding gear rental, lift tickets and evening dinner reservations. I would recommend this hotel above all others. Breakfast was amazing as well.
Number of reviews per page
20
40