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Exceptional stay as always. The rooms are clean, modern, and very comfortable. Fitness enthusiasts will appreciate the large gym, which has more than enough equipment for a full workout. The location is ideal—having direct access to KSL Mall is so convenient. Best of all, the breakfast buffet remains unmatched in JB. Highly recommended! - Hafiz Sab

The staff were incredibly friendly and attentive, regardless of their nationality. They knew how to serve and communicate well with other staff, so I didn't have to wait long for my booking to be confirmed. The key was speed and comfort. If I wasn't satisfied with the room, the staff quickly offered an upgrade. This was the most impressive service I've had so far. Thank you.

This hotel is very comfortable, clean, and located in a very strategic location. The rooms are spacious with complete facilities. The staff service is also friendly and fast. Very worth the price, highly recommended!

Stayed for 3 nights and overall the hotel is amazing. Spacious room and have a great view from the upper floor room (mine was 19th floor).

The hotel is beautifully located between the Pelangi and KSL areas, making it extremely convenient. Although the property is a little dated, the room itself is well furnished, comfortable, and clean, with a gorgeous view. The staff were friendly, helpful, and accommodating throughout my stay. I would definitely recommend staying here.

Comfortable stay, clean room, friendly staff, and convenient location. Overall, satisfied with the service and experience provided.

Great location, near to the shopping mall, friendly staff and the room was so great and comfortable. Oh yeah, and the breakfast buffet was awesome. Definitely will come back soon.

Love staying here. Have been booking The Hyatt several times. Good location for staycation with accessible shopping mall below. Hotel is well maintained and beds are comfy. Will definitely come again.

Great location with direct access to Mid Valley Southkey Mall, making shopping and dining very convenient. The breakfast was good, with plenty of variety to choose from. If you’re returning to Singapore by car, this hotel is also a convenient pickup point, as cross-border taxis can pick you up directly from the hotel.

The room is very spacious, clean, strategic hotel location, near Larkin Central, the breakfast is delicious and the receptionist is very friendly, very welcome with his guests.

Very good location, walkable to CiQ and JBCC. We got free afternoon tea and the food selection was amazing. Will definitely come back.

The hotel had a good location and was convenient for shopping & eating. The location is very near the CiQ and getting to Singapore. The hotel room was clean and neat. It's suitable for me and everyone. The price is valuable!!! So amazing!!!

It was a nice surprise to find the spacious room. The room was nearby the lift, so carrying our luggage from the car was easy. Good restaurants are located not far from the hotel. Staff were helpful and friendly.