Sevilla Palace Hotel

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9.0
/10
Exceptional
3,714 reviews

What Guests Say About Their Stay

Luis A

10.0
/ 10
Amazing hotel very centric heated rooftop pool. A little outdated but very cool set up.

Eduardo

10.0
/ 10
As soon as we got off the car, everyone was very helpful. Excellent customer service, Pool was nice and hot tub needs a little help, jets aren't that strong but still very soothing. Our room was very spacious and attendants were very helpful. Rooms don't have any mini fridges so that was the only bad part, so we had to get ice for our little cooler. Ice was a bit scarce as we would have to go to different floors to acquire it. Location is very good as it is center to most of the museums we went and plenty of restaurants to pick from if you don't dine in the hotel.

Omar Gilberto

10.0
/ 10
Every time I’ve stayed here it’s been excellent. But this last time on July19-20, 2026 they went over the top. I forgot my wallet with my DL and CC, next day we called and asked about it and they had them in a safe place, I went to pick them up the following day and everything was there. Couldn’t ask for more than that. All the staff is GREAT!!! My next trip in CDMX, this will be the stay for sure.
In the Area
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Avenida Paseo de La Reforma 105, Cuauhtémoc, Mexico City, Mexico, 06030

Main Facilities

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This accommodation offers:
Outdoor pool
Indoor pool
Poolside bar
Children pool
Laundry service
Parking
Luggage storage
Elevator
Rooftop terrace
Health club
Sevilla Palace Hotel is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sevilla Palace Hotel

Avenida Paseo de La Reforma 105, Cuauhtémoc, Mexico City, Mexico, 06030
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Lobby Sevilla Palace Hotel
Lobby 2 Sevilla Palace Hotel

Discover More About Sevilla Palace Hotel

General
Near Monument to the Revolution

Location
With a stay at Sevilla Palace Hotel, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and Senate of the Republic. This hotel is 0.5 mi (0.9 km) from National Museum of the Revolution and 0.9 mi (1.5 km) from Angel of Independence Monument.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Reforma - 0.1 km / 0.1 mi
Senate of the Republic - 0.1 km / 0.1 mi
Avenida Insurgentes - 0.4 km / 0.2 mi
Monument to the Revolution - 0.5 km / 0.3 mi
National Museum of the Revolution - 0.5 km / 0.3 mi
Reforma 222 - 0.8 km / 0.5 mi
Mercado de Artesanías La Cuidadela - 0.8 km / 0.5 mi
Teatro Metropólitan - 1.1 km / 0.7 mi
Alameda Central - 1.2 km / 0.7 mi
Glorieta de Insurgentes - 1.4 km / 0.9 mi
Arena México - 1.4 km / 0.9 mi
Angel of Independence Monument - 1.5 km / 0.9 mi
Madero Street - 1.9 km / 1.2 mi
Palacio de Bellas Artes - 1.9 km / 1.2 mi
Torre Latinoamericana - 1.9 km / 1.2 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 12.7 km / 7.9 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.5 km / 25.1 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.7 km / 37.1 mi

Facilities
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms
Stay in one of 413 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sevilla Palace Hotel

Facility

  • Outdoor pool
  • Indoor pool
  • Poolside bar
  • Children pool
Swimming Pool Sevilla Palace Hotel
Swimming Pool
Fitness Center Sevilla Palace Hotel
Fitness Center
Functional Hall Sevilla Palace Hotel
Functional Hall
Common Space Sevilla Palace Hotel
Common Space
Lobby Sevilla Palace Hotel
Lobby

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Things to Do

  • Romantic proposal packages
  • Health club
  • Outdoor pool
  • Indoor pool

Food and Drinks

  • Poolside bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Smoking area
  • Rooftop terrace
  • Parking

Accessibilty

  • Accessible bathroom
  • Accessible parking

Public Facilities

  • Parking
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sevilla Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 8:00 AM to 10:00 AM.
  • Free in-room WiFi has a 2-device limit.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00

  • Covered self parking fee: MXN 70.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Contactless check-in is available

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Available rooms at Sevilla Palace Hotel
413
Number of floors in Sevilla Palace Hotel
23
Another facilities in Sevilla Palace Hotel
Children pool, Secure parking, Romantic proposal packages, Health club, Outdoor pool

Frequently asked question in Sevilla Palace Hotel

What is normal check-in & check-out time at Sevilla Palace Hotel?
The standard check-in time at Sevilla Palace Hotel is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
What is the star rating of Sevilla Palace Hotel?
Sevilla Palace Hotel is a 4.0-star hotel.
How many floors does Sevilla Palace Hotel have?
Sevilla Palace Hotel has 23 floors.
How many rooms are available at Sevilla Palace Hotel?
Sevilla Palace Hotel has 413 rooms in total.
Does Sevilla Palace Hotel provide parking?
Yes, Sevilla Palace Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Sevilla Palace Hotel

9.0
Exceptional
From 3,714 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

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Traveler Reviews Sevilla Palace Hotel

Number of reviews per page
20
40
Top reviews
Juan carlos
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Super hotel muy bueno todo genre super hamable
Elena
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Mi queja es que en toda mi vida que he tenido la oportunidad de viajar y quedarme en diferentes hoteles nunca me habia pasado esto..se ponen a aspirar el restaurante en la madrugada a las 3 de la mañana y no dejan dormir..es un ruidaso que se escucha en todo el hotel ..Se supone que uno va de vacaciones a relajarte y tener un buen descanzo pues no es asi, en este hotel..Aparte el agua de la regadera se estanca y la del lavamanos tambien ..me quede 8 dias y no volvere a escojer este hotel jamas
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Lucio
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Es trato muy buen servicio
Luis A
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel very centric heated rooftop pool. A little outdated but very cool set up.
Ana Karla
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Las llaves del baño gotean si no se cierran fuerte.
Nalleli
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Exc
Carolina
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My reservation was for a junior suite. I arrived early to the property and asked if my room was ready or if I could do an early check-in. They right away said no, that was not an option. I came back at 3 and my room still not ready. They took another 15 mins to find me a room. It was a nice room they gave me with a view, but I immediately encountered the following issues, the room was dirty, tables bathroom, carpet, not pleasant at all. The appearance of the room was very dated... the windows are old and need to be cleaned or re-tinted as it ruins the view you're supposed to have. There was a coffee maker in the room, but there was no coffee bags, etc. Under the sink, there was an active water leak every time we washed our hands or took a shower. The bathroom does not have a stand alone shower, you must stand in the very slippery tub and there was no vent. Every time I took a shower the room was full of steam. I liked the central location of the property, but they do need to do a major renovation to the rooms.
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Jeryld
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location.
Joel
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No se como puede gustarle a alguien este hotel en otro tiempo tuvo que ser impresionante pero el tiempo ha pasado sin que hayan hecho alguna reformas o mantenimiento. Las habitaciones son oscuras y las camas y almohadas son de mala calidad Los baños son pesimos el desague es muy lento. los pasillos son largo y feos con una alfombra que parece que tiene 40 años por eso que para mi la calidad del hotel no justifica el precio Relación calidad-precio muy baja. Rente 4 noches y cuando entre quería salir al mismo tiempo me quede solo una noche les pedi que me devolvieran las noches restantes y nunca lo hicieron
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Michael
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very friendly staff.
Eduardo
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

As soon as we got off the car, everyone was very helpful. Excellent customer service, Pool was nice and hot tub needs a little help, jets aren't that strong but still very soothing. Our room was very spacious and attendants were very helpful. Rooms don't have any mini fridges so that was the only bad part, so we had to get ice for our little cooler. Ice was a bit scarce as we would have to go to different floors to acquire it. Location is very good as it is center to most of the museums we went and plenty of restaurants to pick from if you don't dine in the hotel.
Read More
Omar Gilberto
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every time I’ve stayed here it’s been excellent. But this last time on July19-20, 2026 they went over the top. I forgot my wallet with my DL and CC, next day we called and asked about it and they had them in a safe place, I went to pick them up the following day and everything was there. Couldn’t ask for more than that. All the staff is GREAT!!! My next trip in CDMX, this will be the stay for sure.
Read More
Juan José
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El personal fue muy atento, el hotel está muy bien ubicado. Encontramos un camión que nos llevó directo del aeropuerto a la estación Amajac que está a unos metros del hotel, lo cual es muy conveniente. La ubicación es excelente, hay tiendas de conveniencia a unos pasos y conexiones a medios de transporte. Llegamos tres horas antes de la hora de check-in y nos resguardaron las maletas sin ningún problema. El segundo día tuvimos un pequeño percance con las llaves de la habitación, que se desactivaron, pero muy amablemente nos resolvieron sin contratiempos. El checkout a la 1 pm fue muy conveniente para no salir tan apresurados. Definitivamente me volvería a hospedar en este hotel.
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Jinping
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

the hotel location is excellent. walking distance to a lot of touring site, room is large and staff very friendly. will choose this hotel next time.
Alfredo
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was okay. We arrived at night. We used the shower, but the water was not draining fast enough. We called the next morning and the staff moved us to a different room right of way. Hotel is okay, but the customer service is great!
Mariano
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great Location
Xiomara Saavedra
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed our stay at the hotel, location staff and amenities were excellent.
Eduardo Diaz
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice
mynor
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

buena ubicación, estrategica, pero el edificio muy viejo, muy pobre la renovacion y actualizacion de mobiliario, cortinas y toallas.. maquinas de hielo de adorno que no funcionan..
Israel
icon-with Children
with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall, this was a pleasant stay that matched what we paid for. The staff stood out as genuinely kind and helpful, especially handy since my room key kept deprogramming during our stay, and they were quick to sort it out every time without any hassle. The room itself was clearly dated and could use some updating. The carpet wasn’t to my taste, the TV channel selection was limited, and the bed and pillows weren’t the most comfortable. None of it was dealbreaker-level, just noticeable. Between the friendly staff and fair pricing, I’d still consider staying again, just wouldn’t expect a modern room.
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Number of reviews per page
20
40

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Exterior 4 Sevilla Palace Hotel

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