Sevilla Palace Hotel

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9.0
/10
Exceptional
3,475 reviews

What Guests Say About Their Stay

Denisse Monserrat

10.0
/ 10
Excellent location, safe, very kind staff and taxi service,. Very clean room. Love it

Sebastián

10.0
/ 10
From the check in to the room, everything was smooth and well done, exactly what a hotel experience should be

Jose

10.0
/ 10
Yes. Room was very clean, spacious, and the hotel staff provided excellent service.
In the Area
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Avenida Paseo de La Reforma 105, Cuauhtémoc, Mexico City, Mexico, 06030

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Sevilla Palace Hotel is a hotel is located at Cuauhtémoc. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sevilla Palace Hotel

Avenida Paseo de La Reforma 105, Cuauhtémoc, Mexico City, Mexico, 06030
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Lobby Sevilla Palace Hotel
Lobby 2 Sevilla Palace Hotel

Discover More About Sevilla Palace Hotel

General


Near Monument to the Revolution

Location


With a stay at Sevilla Palace Hotel, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and Senate of the Republic. This hotel is 0.5 mi (0.9 km) from National Museum of the Revolution and 0.9 mi (1.5 km) from Angel of Independence Monument.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Paseo de la Reforma - 0.1 km / 0.1 mi
Senate of the Republic - 0.1 km / 0.1 mi
Monument to the Revolution - 0.5 km / 0.3 mi
National Museum of the Revolution - 0.5 km / 0.3 mi
Museo de Cera - 0.6 km / 0.4 mi
Reforma 222 - 0.8 km / 0.5 mi
Mercado de Artesanías La Cuidadela - 0.8 km / 0.5 mi
Teatro Metropólitan - 1.1 km / 0.7 mi
U.S. Embassy - 1.2 km / 0.7 mi
Alameda Central - 1.2 km / 0.7 mi
Arena México - 1.4 km / 0.9 mi
Angel of Independence Monument - 1.5 km / 0.9 mi
Madero Street - 1.9 km / 1.2 mi
Torre Latinoamericana - 1.9 km / 1.2 mi
Palacio de Bellas Artes - 1.9 km / 1.2 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 12.7 km / 7.9 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 40.5 km / 25.1 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.7 km / 37.1 mi

Facilities


Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 11 square feet (1 square meters) of space consisting of a conference center and 6 meeting rooms. Free valet parking is available onsite.

Dining


Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Rooms


Stay in one of 413 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Sevilla Palace Hotel

Bar, Cafe and Lounge Sevilla Palace Hotel
Bar, Cafe and Lounge
Swimming Pool Sevilla Palace Hotel
Swimming Pool
Fitness Center Sevilla Palace Hotel
Fitness Center
Functional Hall Sevilla Palace Hotel
Functional Hall
Common Space Sevilla Palace Hotel
Common Space

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Romantic proposal packages
  • Health club
  • Outdoor pool
  • Indoor pool

General

  • Banquet
  • Ballroom
  • Smoking area
  • Rooftop terrace
  • Parking

Business Facilities

  • Business facilities
  • Conference center
  • Business facilities
  • Conference rooms

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Secure parking
  • Valet parking

Accessibilty

  • Accessible bathroom
  • Accessible parking

Nearby Facilities

  • Gift shop
  • Hair salon

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Poolside bar

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sevilla Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 23:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:30 - to 12:00
Available rooms at Sevilla Palace Hotel
413
Number of floors in Sevilla Palace Hotel
23
Another facilities in Sevilla Palace Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter

Frequently asked question in Sevilla Palace Hotel

What are available facilities at Sevilla Palace Hotel?
There are top facilites at Sevilla Palace Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sevilla Palace Hotel?
The standard check-in time at Sevilla Palace Hotel is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
What is the star rating of Sevilla Palace Hotel?
Sevilla Palace Hotel is a 4.0-star hotel.
How many floors does Sevilla Palace Hotel have?
Sevilla Palace Hotel has 23 floors.
How many rooms are available at Sevilla Palace Hotel?
Sevilla Palace Hotel has 413 rooms in total.
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More Reviews from Other Guests in Sevilla Palace Hotel

9.0
Exceptional
From 3,475 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sevilla Palace Hotel

Number of reviews per page
20
40
Top reviews
Alvaro
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All very nice
Gerardo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The magnetic door opener did not function well. It took 10-15 tries to finally open. The toilet seat was too flimsey. The food is excellent and the services at the restaurant very well.
Marco
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No enfría aire no hay café y hay cafetera no servía control de TV
Carlo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ana luisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Cool
Michael
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First impressions were great. We had two rooms, for a 5 night stay. In that time, both rooms had to have maintenance called twice, due to blocked toilets. The sink didn’t drain properly either. Staff were lovely and the location was very good for exploring México City. Pool area was pleasant. Hot tub was boiling hot on one day. Good job that afternoons were always cloudy, as there were only five sun loungers in total.
Read More
francisco
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Todo estuvo excelente regreso sin pensarlo
Denisse Monserrat
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, safe, very kind staff and taxi service,. Very clean room. Love it
Ricardo
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, excellent staff and great location
joseph
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I am not person who posts reviews, however How is this hotel ranked as wonderful? My room was poor cleaned including blood drops splashed on walls and a cabinet. I requested change of room since it was late night in the middle of Mexico City then I could not cancel it … we had issues in the restaurant as well with a not good tasting Burguer, answer from the chef was all meats are frozen. Not good place to be recommended.
Read More
enrique
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

MUY BUEN SERVICIO Y EXELENTE UBICACION
Emilio
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excelent service and excelent attention
José Manuel
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

En general bien pero la alberca es demasiado pequeña y estaba súper llena, nunca pudimos meternos
Jesse
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, very clean, quiet, and staff were friendly and courteous. Unfortunately, the pool wasn't working during my stay. That's too bad, but these things happen. Still, very good value, I'd say.
Oleksandr
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We booked a hotel room with a city view and pool to enjoy the last days of vacation, but pool was not working. This information doesn’t mentioned on the website or reception, so we paid the full amount of stay - but pool was not working. For the same cost we could get any other hotel with open rooftop pool.
Chryslyn
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Nasrin
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good but most staff couldn’t speak English
Carolyn
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Advertisement for pool and hot tub. None to be found. Also, coffee makers in rooms but have to go to restaurant and PURCHASE coffee for in-room coffee maker. Major disappointment. Room key kept not working.
Deena
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was by no means 4 stars. The water from the shower leaked from under the door and flooded the bathroom with each use. Although we specified a queen bed the bed was at best a full and had only 2 small pillows. Even when the do not disturb sign was on the door the cleaning staff insisted on banging on our door several times at 8am, and once even just barging in. The sound from the hallways carried under the doors and talking by staff and neighboring rooms woke us up several times before 7am. Overall the hotel was very dark and dated and with the pool and hot tub being out of service there was very little to look forward to or enjoy at the hotel.
Read More
Kenneth
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was nice based on cost and location. My one complaint is the cost of laundry and no option to do it yourself and that the pool and hot tub were closed for annual maintenance which was not noted on their website or our reservation. One of the main reasons I chose the hotel was for the rooftop pool!
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Sevilla Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 3,475 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sevilla Palace Hotel

Number of reviews per page
20
40
Top reviews
Alvaro
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

All very nice
Gerardo
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The magnetic door opener did not function well. It took 10-15 tries to finally open. The toilet seat was too flimsey. The food is excellent and the services at the restaurant very well.
Marco
icon-
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No enfría aire no hay café y hay cafetera no servía control de TV
Carlo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ana luisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Cool
Michael
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

First impressions were great. We had two rooms, for a 5 night stay. In that time, both rooms had to have maintenance called twice, due to blocked toilets. The sink didn’t drain properly either. Staff were lovely and the location was very good for exploring México City. Pool area was pleasant. Hot tub was boiling hot on one day. Good job that afternoons were always cloudy, as there were only five sun loungers in total.
Read More
francisco
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Todo estuvo excelente regreso sin pensarlo
Denisse Monserrat
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent location, safe, very kind staff and taxi service,. Very clean room. Love it
Ricardo
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, excellent staff and great location
joseph
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I am not person who posts reviews, however How is this hotel ranked as wonderful? My room was poor cleaned including blood drops splashed on walls and a cabinet. I requested change of room since it was late night in the middle of Mexico City then I could not cancel it … we had issues in the restaurant as well with a not good tasting Burguer, answer from the chef was all meats are frozen. Not good place to be recommended.
Read More
enrique
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

MUY BUEN SERVICIO Y EXELENTE UBICACION
Emilio
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excelent service and excelent attention
José Manuel
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

En general bien pero la alberca es demasiado pequeña y estaba súper llena, nunca pudimos meternos
Jesse
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, very clean, quiet, and staff were friendly and courteous. Unfortunately, the pool wasn't working during my stay. That's too bad, but these things happen. Still, very good value, I'd say.
Oleksandr
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We booked a hotel room with a city view and pool to enjoy the last days of vacation, but pool was not working. This information doesn’t mentioned on the website or reception, so we paid the full amount of stay - but pool was not working. For the same cost we could get any other hotel with open rooftop pool.
Chryslyn
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Nasrin
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All good but most staff couldn’t speak English
Carolyn
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Advertisement for pool and hot tub. None to be found. Also, coffee makers in rooms but have to go to restaurant and PURCHASE coffee for in-room coffee maker. Major disappointment. Room key kept not working.
Deena
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was by no means 4 stars. The water from the shower leaked from under the door and flooded the bathroom with each use. Although we specified a queen bed the bed was at best a full and had only 2 small pillows. Even when the do not disturb sign was on the door the cleaning staff insisted on banging on our door several times at 8am, and once even just barging in. The sound from the hallways carried under the doors and talking by staff and neighboring rooms woke us up several times before 7am. Overall the hotel was very dark and dated and with the pool and hot tub being out of service there was very little to look forward to or enjoy at the hotel.
Read More
Kenneth
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was nice based on cost and location. My one complaint is the cost of laundry and no option to do it yourself and that the pool and hot tub were closed for annual maintenance which was not noted on their website or our reservation. One of the main reasons I chose the hotel was for the rooftop pool!
Number of reviews per page
20
40