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Citrus Hikkaduwa
Hotels
7.4
/10
Pleasant
208 reviews
What Guests Say About Their Stay
Jamie
10.0
/ 10
It's an old hotel. 50 yrs. So it's tired and needs a refurbish. Rooms are OK, but bathroom leaks water from the shower leaving puddles of water in the bathroom. Could smell urine in room 205 when using the shower so probably linked to the drainage system. Pool needs redone as several broken tiles and there were 3 people I saw who cut themselves including a member of staff and my daughter.
Restaurant and bar is very good, great choice and food options are lovely.
Staff are excellent and very friendly.
Opposite a supermarket which is handy.
So overall a really nice hotel, pretty basic but has great potential with a bit of investment.
In the Area
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No.400 Galle Road, Galle District, Southern Province, Sri Lanka
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Citrus Hikkaduwa
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What's around Citrus Hikkaduwa
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No.400 Galle Road, Galle District, Southern Province, Sri Lanka
Discover More About Citrus Hikkaduwa
Location
Staying at Citrus Hikkaduwa is a good choice when you are visiting Galle District.
About Citrus Hikkaduwa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Citrus Hikkaduwa exclusively for you.
Citrus Hikkaduwa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Citrus Hikkaduwa.
All facilities in Citrus Hikkaduwa
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Spa
- Private beach nearby
- Barbecue
- Pool cabanas
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
General
- Banquet
- Parking
- Terrace
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Meeting rooms
- Conference center
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Billiard
Accommodation Policy & General Information in Citrus Hikkaduwa
Important Note
- Fee for buffet breakfast: approximately USD 15 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: USD 88.03
- New Year's Eve (December 31) Gala Dinner per adult: USD 125.76
- New Year's Eve (December 31) Gala Dinner per child: USD 63.00 (from 4 to 11 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Citrus Hikkaduwa | 90 |
Another facilities in Citrus Hikkaduwa | Beach umbrella, Outdoor pool, Garden, Spa, Private beach nearby |
Frequently asked question in Citrus Hikkaduwa
What are available facilities at Citrus Hikkaduwa?
There are top facilites at Citrus Hikkaduwa such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Citrus Hikkaduwa?
The standard check-in time at Citrus Hikkaduwa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Citrus Hikkaduwa provide breakfast?
Yes, Citrus Hikkaduwa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Citrus Hikkaduwa
Traveloka (1)
Other sources (208)
7.4
Pleasant
From 208 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
8.8
Service and Facilites
8.0
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Traveler Reviews Citrus Hikkaduwa
Number of reviews per page
20
40
Top reviews
Georgii
Leisure Family
2.0
/10
Reviewed 7 week(s) ago
Expedia Group verified review
Dear Owner of Citrus Hotels. I am a mother and my two children. We had a terrible situation Citrus Hikkaduwa. On the night of 30th April, 200 dollars were stolen from our bag in the room. They entered at night when we were sleeping in the room through our open balcony. 01.05 - we spent time in the hotel. Around 15:00 we discovered the theft. When we went to the reception about this outrageous incident, the manager openly laughed at us and mocked us, saying that we will not prove anything, and that it is our fault because we did not keep the money in the safe. NO, I repeat, it happened at night when we were in the room and sleeping. And this is already a deliberate entry. We went to the police, explained to them what happened, and they understood that they tried to compensate us at least with a gift to close the 22,000 rupees in the hotel account. But the manager tried to twist everything in Sinhala and make us look like fools. He even threatened my son that either we pay or we will be in trouble! We are upset and disappointed and are sure that this manager will arrange this scam of stealing from the room that night. He was not interested in investigating this incident. Now we are afraid and warning guests that at the Citrus Hotel the manager arranges thefts from the rooms and sleeps there dangerously at night. Please take steps to investigate this outrageous situation. I truly believe that your guests deserve to be protected during their holiday.
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Graeme
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Although the property could do with an update it was the staff that made this stay so good. Front of house plus restaurant staff exceptional! And then the food especially the seafood BBQ at lunch! Beautiful!
Jamie
Friends and Family
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
It's an old hotel. 50 yrs. So it's tired and needs a refurbish. Rooms are OK, but bathroom leaks water from the shower leaving puddles of water in the bathroom. Could smell urine in room 205 when using the shower so probably linked to the drainage system. Pool needs redone as several broken tiles and there were 3 people I saw who cut themselves including a member of staff and my daughter.
Restaurant and bar is very good, great choice and food options are lovely.
Staff are excellent and very friendly.
Opposite a supermarket which is handy.
So overall a really nice hotel, pretty basic but has great potential with a bit of investment.
Read More
Van
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The staff are fantastic.
Marina
Leisure
6.0
/10
Reviewed 72 week(s) ago
Expedia Group verified review
I call this side the city view side of the hotel the forgotton section of the hotel. Prior to this I was in the ocean view room, for 10 days, all connected to the hotel with easy access to any part of the hotel.And I paid less for the room with breakfast included.For the city view rooms I paid more and extra for breakfast. To get to the main building I had to come out of the side of the hotel and walk pass the little shop and enter through the reception anytime of day or night.
I also felt that the rooms on this side of the hotel were given less attention. I had to inquire about the cleaning people that were very visible on the other side and did not see on this side. On request my room was cleaned and with a call to the house keeping the beverage supplies were brought to the room.
Given the choice I will not stay in Citrus if I had to settle for the city view rooms. All the staff were very friendly and caring.
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Deesh
Friends and Family
4.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
Just basic, bare bones accommodation. One of the members of our group said it was more like a lodge than a hotel. There were rust spots around the room and fixtures, even in the kettle. The room was clean but the quality of everything belongs in a much cheaper property. the mattresses, sheets, bathrooms, shower, were all below average. The AC didn't work properly. All round, quite a disappointment. Some of the staff were very friendly and helpful, esp at reception, but that wasn't true of the staff in the restaurant and elsewhere. We even got charged for something we hadn't ordered!
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Antonia
Leisure
8.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Didn't like the road and rsil noise
Anastassiya
Leisure with Friends
10.0
/10
Reviewed 163 week(s) ago
Expedia Group verified review
Hotel was really good, we enjoyed it
Gihan
Leisure with Partner
8.0
/10
Reviewed 246 week(s) ago
Expedia Group verified review
Friendly service, staff was helpful and friendly, food was good and reasonable, restaurant staff was the best !!!!
Harshini
10.0
/10
Reviewed 323 week(s) ago
Hotels.com verified review
Clean room, great food. Very pleasant stay
Verified traveler
Leisure
4.0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
The only good thing about this place was the beach and the location. If I would have known that the quality of the building and the room was that bad I would spend another $100+ just to get a clean renovated or new room. This was a guest house quality -.
Will not recommend unless your budget is max $60 per night.
kadry
8.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
Cool
Verified traveler
4.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
They offered a two single beds adjoining instead of a one double bed for a me and husband. It was so hard to sleep..And room is too small and bathroom is not clean enough.
John
8.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Over for the England cricket and it is just coming into season. Lively hotel when the Barmy Army were here and a lot quieter afterwards. It's a good hotel right on the beach and by the main road. Super swimming pool. Buffet breakfast is fine. We had a 6th floor room with a.great view of the Ocean. If you're travelling ton Hikkaduwa it's worth considering. John, Coventry, Barmy Army.
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Neil
6.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
Check in experience was fantastic. Hotel is right on the beach. Turn left for some nice restaurants and surfing sea. We had a room at the back of the hotel facing road but the rooms with a sea view look good.
Alan
8.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
After having done a lot of travelling we just wanted a few days of relaxation. The hotel fulfilled our brief reasonably well. It has a good pool, and on one side of the hotel is the beach and on the other the main road of the town. Traffic can be [only a little bit] noisy and you may get woken early by the horn of the local train. This did not spoil our stay - but get a room that overlooks the pool and beach.The town is bustling, and there are a few restaurants for you to try, but we ate in the hotel; the breakfasts and dinners were good and lunch was available too. What made it a good experience for us, apart from just doing nothing, was the staff. They were extremely helpful to us, especially when we had a transport problem, and they were happy in their jobs. All were ready with a smile, and to have a laugh and a joke.
The hotel fabric was in dire need of refurbishment. It looks 'tired', but our bedroom was very clean and comfortable.
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Silver
6.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
Very friendly and polite staff. Staff training needs some input, although the staff was always polite and tried to help. Bar staff were particularly slow.
Electrics need upgrading in rooms for charging up gadgets New mini fridges too.. Activities on site need clearer notifications.
We had immediate action from staff when they knew we were not happy with our room and appreciated a room with a better view..
I will recommend it with reservations.
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kate
6.0
/10
Reviewed 391 week(s) ago
Expedia Group verified review
Hotel well located mid town on beach front. Staff helpful and friendly. Plenty good local restaurants nearby.
Ann
8.0
/10
Reviewed 393 week(s) ago
Expedia Group verified review
Nice hotel at nice location. Staff is pleasant and willing to help.
I rated staff with 3* because I have booked room with sea view and they reserved 2 rooms in basement without any view from room. After our guide complaint and ask for new rooms they changed rooms to 2nd floor on our 2nd night onwards.
Overall nice experience.
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Michael
6.0
/10
Reviewed 395 week(s) ago
Hotels.com verified review
Buffet was adequate but don’t order al la carts or even a burger. The ‘freshly cooked’ food is served cold
Number of reviews per page
20
40
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