Amari Phuket

Yes all excellant

Poor attention to detail and unhelpful staff for our special occasion

Wonderful staff, very nice and accommodating. The entire place was absolutely breathtaking!

Best service I’ve had at a hotel. Would love to be back for sure :) super nice staff

Amazing view. Large room. Very friendly staff. Perfect vacation

Nice water view location, property needs updating on the outside and inside.

Excellent views

great room ,great views ,great people

Horrible property Definitely not a 5 start. Bad room that stink mold Will not recommend anyone

Room had a breath taking view. It was spotless. All the staff members were very helpful and super friendly. Buffet breakfast was fantastic. So much to choose from.

My check-in experience was extremely disappointing. I was initially allocated a room right next to a construction site, which was unacceptable given the nightly rate. After raising the issue, I had to wait one and a half hours to be moved to another room, and even then, the new room did not offer a satisfactory view. To add to the frustration, the coffee machine in the replacement room was broken. I waited over an hour for it to be replaced. While the staff attempted to make amends by offering a bottle of champagne, I don’t drink champagne, so the gesture didn’t feel particularly thoughtful. As a solo traveler paying close to $750 AUD per night, I expected a far higher standard of quality and attention to detail. Unfortunately, the experience did not meet those expectations, and it’s not a property I would recommend. That said, I did genuinely enjoy the service at the lounge, which was consistently pleasant and one of the highlights of my stay. Overall, despite a few positive aspects, I would not choose to return.

Without exception all the staff were excellent they were always friendly & helpful. The location of the hotel is perfect for a trip to Phuket. You can either walk from the hotel or get a tuk tuk which were always ready to go and only cost around 200b. There are a lot of steps! But it kept us fit 😀 The rooms although spotlessly clean are dated, but the sea view was beautiful and the furniture on the balcony was very comfortable. This is a fantastic hotel, with an amazing lobby and view making it a special place to stay, the food was also exceptional but a bit of work on the rooms would make it even better. Highly recommend.

Good amenities but staff not good always with aptitude to solve something , didn’t re stock the room daily with snacks or coffee and I found one of the snacks opened and I had to pay for. Many mosquitoes in rooms , I understand outside us ok bc it is tropical but in rooms it should be something to keep them out , my kids legs and arms are terrible 😞

The room was ok but some of them is missing. The TV is not smart no YouTube just local programming. Housekeeping is good and clean and fresh everything. Breakfast is good choice. The staff are friendly. The pool was clean and close to our room. The hotel is good place and close to the restaurant and bar and massage, shop.

Friendly staff! Amazing food! Cleanliness!

Staff would always take used towels the not provide new ones and we would have to call. Service was not up to par overall. Pool also was always out of towels. Room was also outdated and not renovated.

Amazing ocean views, high end feel, superb staff at the front desk. Wicked good food options. Expensive but worth every dime

Very good view and breakfast buffet was great.

Clean facility. Exceptional, friendly, helpful staff. The food in the restsurants was very good. The breakfast buffet was amazing.

It was all good