About Batik Air Indonesia
Batik Air Indonesia is a full-service Indonesian airline operating under IATA code ID and ICAO code BTK, headquartered in Jakarta, Indonesia. Established in June 2012 and commencing commercial operations on 3 May 2013, Batik Air is a wholly owned subsidiary of the Lion Air Group, one of Southeast Asia's largest airline conglomerates. The airline was created to compete in the full-service segment of the Indonesian aviation market, offering passengers complimentary checked baggage, in-flight meals, and personal entertainment systems as standard — a significant step up from the low-cost model of its parent carrier, Lion Air.
Batik Air Indonesia derives its name from batik, the traditional Indonesian art of wax-resist dyeing on fabric, which has been recognised by UNESCO as an Intangible Cultural Heritage of Humanity. This cultural identity is reflected throughout the airline's branding, cabin design, and service philosophy. With its main hub at Soekarno-Hatta International Airport (CGK) in Jakarta and a secondary hub at Juanda International Airport (SUB) in Surabaya, Batik Air operates an extensive domestic and international network spanning more than 40 destinations across Indonesia and the wider Asia-Pacific region. It is important to note that Batik Air Indonesia (ID) is a separate entity from Batik Air Malaysia (OD), although both are part of the Lion Air Group family.
Airline Overview and History
Batik Air Indonesia was born out of Lion Air Group's ambition to diversify beyond the low-cost carrier model and capture the growing demand for premium air travel in Indonesia. Key milestones in the airline's history include:
- November 2011 — Lion Air announced plans to launch a full-service subsidiary under the working name Space Jet
- June 2012 — The airline was officially rebranded as Batik Air, reflecting Indonesia's rich cultural heritage through the iconic batik motif
- 3 May 2013 — Batik Air commenced commercial operations with inaugural flights from Jakarta to Manado and Yogyakarta, using Boeing 737-900ER aircraft leased from Lion Air
- 2014 — Rapid expansion of the domestic network, adding routes to major Indonesian cities including Bali, Surabaya, Makassar, and Balikpapan
- 2015 — Introduction of Airbus A320-200 aircraft into the fleet, marking the airline's first Airbus operations
- 2017 — Launch of international services connecting Jakarta to destinations across Southeast Asia
- 2019 — Received its first Boeing 737 MAX 8 aircraft, further modernising the fleet
- 2022 — Continued fleet expansion with the delivery of additional Airbus A320neo and A330-300 wide-body aircraft for longer-haul routes
- 2024–2025 — Network now spans over 40 domestic and international destinations with a fleet exceeding 100 aircraft and a frequency of more than 350 daily flights
Batik Air's primary hub at Soekarno-Hatta International Airport (CGK) is Indonesia's busiest airport and a major gateway for both domestic travellers and international visitors. The airline's secondary hub at Juanda International Airport (SUB) in Surabaya provides strong connectivity to eastern Indonesian destinations. Batik Air's mission is to deliver a premium flying experience at competitive fares, combining the operational scale and efficiency of the Lion Air Group with the comfort and service standards expected by full-service passengers.
Fleet and Aircraft
Batik Air Indonesia operates one of the largest fleets among Indonesian carriers, with over 100 aircraft comprising both narrow-body and wide-body types. The fleet includes the following aircraft variants:
- Boeing 737-800 — The workhorse of the fleet, deployed on a wide range of domestic and short-haul international routes. Configured with Economy and Business Class cabins
- Boeing 737-900ER — Extended-range variant used on longer domestic routes and select international services, the aircraft type that launched Batik Air's first commercial flight in 2013
- Boeing 737 MAX 8 — A fuel-efficient next-generation narrow-body aircraft used on popular domestic and regional routes, offering improved range and reduced operating costs
- Airbus A320-200 — Versatile narrow-body aircraft used on domestic and regional services, featuring a comfortable two-class cabin layout
- Airbus A320neo — The latest generation of the A320 family with new engine technology for better fuel efficiency and lower emissions
- Airbus A330-300 — Wide-body aircraft deployed on high-demand domestic trunk routes and longer international services, offering increased capacity and enhanced passenger comfort
Batik Air maintains its aircraft in accordance with stringent safety standards set by the Indonesian Directorate General of Civil Aviation (DGCA) and international aviation safety protocols. The airline's investment in newer aircraft types such as the Boeing 737 MAX 8 and Airbus A320neo demonstrates its commitment to fleet modernisation, fuel efficiency, and environmental sustainability. This diverse fleet composition allows Batik Air to match the right aircraft to each route based on passenger demand, distance, and airport infrastructure.
Top Flight Routes
Batik Air Indonesia operates an extensive network connecting major cities across the Indonesian archipelago and the wider region. For Malaysian travellers, Batik Air offers direct flights from Kuala Lumpur to key Indonesian destinations, making it a convenient choice for both business and leisure trips.
Popular Routes from Malaysia
- Kuala Lumpur to Jakarta — Direct flights connecting Malaysia's capital to Indonesia's bustling metropolis, popular with business travellers and tourists alike. Flight duration is approximately 2 hours and 15 minutes
- Kuala Lumpur to Bali (Denpasar) — One of the most sought-after leisure routes for Malaysian holidaymakers heading to the Island of the Gods. Flight duration is approximately 3 hours and 30 minutes
Popular Domestic Routes in Indonesia
- Jakarta (CGK) to Bali (DPS) — Indonesia's busiest air corridor, connecting the capital to Bali's world-renowned beaches and cultural attractions
- Jakarta (CGK) to Surabaya (SUB) — A high-frequency business route linking Indonesia's two largest cities
- Jakarta (CGK) to Makassar (UPG) — Key gateway to South Sulawesi and eastern Indonesia
- Jakarta (CGK) to Balikpapan (BPN) — Important connection to East Kalimantan and the emerging new capital city of Nusantara
- Jakarta (CGK) to Yogyakarta (JOG) — A cultural tourism favourite, connecting to the historic cities of Yogyakarta and Solo
- Jakarta (CGK) to Medan (KNO) — Linking the capital to North Sumatra's largest city, popular for business and cultural tourism
Malaysian travellers can also explore these related routes on Traveloka for seamless connections to other popular Indonesian destinations:
Search on Traveloka to find real-time availability, the latest fares, and the best deals for Batik Air Indonesia flights from Malaysia.
Baggage Allowance and Policies
Batik Air Indonesia offers generous baggage allowances as part of its full-service proposition. Understanding the baggage rules before your trip helps you pack efficiently and avoid unexpected charges at the airport.
Cabin Baggage
- Economy Class: 1 piece of cabin baggage, maximum 7 kg, with dimensions not exceeding 56 x 36 x 23 cm
- Business Class: 2 pieces of cabin baggage, each up to 10 kg, with dimensions not exceeding 56 x 36 x 23 cm per piece
- Additional carry-on: One personal item such as a handbag, laptop bag, or small backpack is permitted in addition to the main cabin baggage
Checked Baggage
- Economy Class: 20 kg free checked baggage allowance per passenger (included with standard fares)
- Business Class: 30 kg free checked baggage allowance per passenger
- Maximum weight per piece: 32 kg — any single piece exceeding 32 kg must be split into separate bags
- Super Saver fares: The lowest promotional fares may not include free checked baggage; passengers can purchase checked baggage as an add-on during booking
Excess Baggage Fees
If your luggage exceeds the free allowance, excess baggage fees apply on a per-kilogram basis. Rates vary depending on the route:
- Domestic routes: Excess baggage fees range from approximately IDR 25,000 to IDR 140,000 per kg depending on the sector
- International routes: Fees are generally higher and vary by destination
- Prepaid baggage: Purchasing extra baggage allowance during booking on Traveloka is typically more cost-effective than paying at the airport counter, with prepaid rates starting from IDR 13,000 per kg
Prohibited and Restricted Items
Batik Air Indonesia follows international aviation security regulations. Key restrictions include:
- Flammable materials, explosives, sharp objects, and dangerous goods are prohibited in both cabin and checked baggage
- Lithium batteries, power banks, and electronic cigarettes must be carried in cabin baggage only and cannot be placed in checked luggage
- Liquids in cabin baggage must comply with the 100 ml per container rule, stored in a clear resealable bag not exceeding 1 litre
Check-in Guide
Airport Counter Check-in
Airport counter check-in is available at all departure airports served by Batik Air Indonesia. Recommended arrival times are:
- Domestic flights: Check-in opens 2 hours before departure and closes 30 minutes before departure
- International flights: Check-in opens 3 hours before departure and closes 45 minutes before departure
Passengers should arrive well in advance during peak travel periods such as Hari Raya, Lebaran, Chinese New Year, school holidays, and long weekends to allow sufficient time for check-in, security screening, and immigration (for international flights).
Online Check-in
Batik Air Indonesia offers online check-in (web check-in) for domestic flights through its official website. Key details include:
- Availability: Online check-in opens 24 hours before departure and closes 4 hours before departure for domestic flights
- International flights: Online check-in is currently not available for international routes; passengers must check in at the airport counter
- After check-in: Passengers who have completed online check-in and have checked baggage should proceed to the baggage drop counter at the airport. Those travelling with cabin baggage only can proceed directly to security screening
Cabin Classes and In-Flight Experience
Economy Class
Batik Air Indonesia's Economy Class offers a comfortable travel experience that stands out among Indonesian carriers. Features include:
- Seat pitch: Approximately 81 cm (32 inches), providing a comfortable amount of legroom for domestic and regional flights
- Seat configuration: 3-3 layout on Boeing 737 and Airbus A320 narrow-body aircraft, and wider configurations on the Airbus A330
- Complimentary meals: Depending on the fare type and route, Economy Class passengers may receive complimentary meals and beverages on longer flights. On shorter sectors or promotional fares, a buy-on-board service may apply
- In-flight entertainment: Personal seatback screens are available on select aircraft, while the Batik Entertainment wireless streaming service allows passengers to stream content on their personal devices
Business Class
Batik Air Indonesia's Business Class delivers a premium experience with enhanced comfort and dedicated service:
- Seat pitch: Approximately 114 cm (45 inches), with wider leather seats and additional recline
- Complimentary meals: Full meal service featuring a curated menu of Indonesian and international cuisine, served with premium beverages
- In-flight entertainment: Individual touchscreen monitors with a selection of movies, music, TV shows, and games
- Amenities: Complimentary blanket, pillow, and noise-cancelling headphones provided to all Business Class passengers
- Priority services: Priority check-in, priority boarding, and priority baggage handling
In-Flight Meals
As a full-service carrier, Batik Air Indonesia takes pride in its in-flight dining. Meals are inspired by the rich culinary traditions of Indonesia and include:
- Hot main courses such as nasi goreng, nasi padang, and other Indonesian favourites
- Halal-certified meals across all services
- Special dietary meals (vegetarian, allergen-free) available upon request — notify the airline at least 24 hours before departure
- Complimentary beverages including tea, coffee, water, and soft drinks
Passenger Policies and Special Services
Travelling with Children and Infants
- Children (2–11 years): Require their own seat and ticket. Child fares may be available on certain routes and fare types
- Infants (under 2 years): May travel on an accompanying adult's lap with a reduced infant fare. Each adult can accompany a maximum of one infant
- Required documents: Valid birth certificate or passport for all child and infant passengers. For international flights, a valid passport with at least 6 months of validity is required
- Strollers and car seats: Can generally be checked at the boarding gate free of charge
Pregnant Passengers
- Up to 28 weeks: Permitted to fly; passenger is required to sign a Release and Indemnity Form
- 28 to 35 weeks: Permitted to fly with a medical fitness-to-fly certificate issued by a doctor no more than 7 days before the flight departure date. Passenger must also sign a Release and Indemnity Form
- Above 35 weeks: Carriage is refused for safety reasons
Pregnant passengers are advised to consult their healthcare provider before booking and to carry all relevant medical documentation when travelling.
Passengers Requiring Special Assistance
Batik Air Indonesia provides dedicated assistance for passengers with reduced mobility, visual or hearing impairments, medical conditions, or other special needs. Available services include:
- Wheelchair assistance from check-in through boarding and disembarkation
- Priority seating arrangements near the front of the cabin
- Assistance from trained cabin crew throughout the flight
- Accommodation of portable medical equipment such as portable oxygen concentrators, subject to advance notification
Passengers who require special assistance should notify the airline or Traveloka at least 48 hours before departure to ensure arrangements are in place.
Unaccompanied Minors
- Children aged 2–4 years: Must be accompanied by a responsible passenger aged 18 years or older at all times
- Children aged 5–12 years: Eligible for the Unaccompanied Minor (UM) service on domestic flights. Batik Air staff will supervise the child from check-in through to handover to the designated guardian at the arrival airport
- Young passengers aged 13–16 years: May travel as Young Passengers Travelling Alone (YPTA), with parental consent and documentation
Parents or guardians must complete the required documentation at the departure airport and ensure a designated responsible adult is present at the arrival airport for collection.
Reschedule, Cancellation, and Refund Policy
Rescheduling Flights
To reschedule a Batik Air Indonesia flight booked through Traveloka:
- Open the Traveloka app or website and navigate to My Booking
- Select the booking you wish to modify
- Choose the reschedule option and select a new flight date or time
- Pay any applicable rescheduling fees or fare differences
- Receive your updated e-ticket via email and the Traveloka app
Rescheduling availability and fees depend on your fare type. Flexible fares typically allow changes with lower or waived fees, while promotional and Super Saver fares may have stricter conditions or higher rebooking charges.
Cancellations and Refunds
Refund eligibility depends on the ticket type and fare rules:
- Fully refundable fares: Cancel and receive a full refund to the original payment method
- Partially refundable fares: A cancellation fee is deducted from the refund amount
- Non-refundable promotional fares: May be converted into travel credit for future Batik Air Indonesia bookings
To request a cancellation or refund, visit your booking details on Traveloka and follow the guided process. Refund processing typically takes 7 to 30 business days depending on the payment method used.
Why Book Batik Air Indonesia Flights on Traveloka
Booking Batik Air Indonesia flights through Traveloka offers Malaysian travellers a range of advantages that make the entire journey — from searching to boarding — seamless and rewarding:
- Competitive pricing — Access exclusive deals, promotional fares, and Traveloka-only discounts on Batik Air Indonesia flights
- Easy comparison — Sort and filter flights by price, departure time, duration, number of stops, and airline to find the perfect itinerary
- Flexible payment options — Pay with credit or debit cards, bank transfers, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or interest-free instalment plans
- Instant e-ticket — Receive your booking confirmation and e-ticket immediately via email and the Traveloka app — no waiting required
- 24/7 customer support — Traveloka's multilingual support team is available around the clock for booking queries, changes, or travel assistance
- Loyalty rewards — Earn Traveloka Points on every booking, enjoy cashback promotions, and unlock member-exclusive deals
- Comprehensive travel platform — Book flights, hotels, airport transfers, and activities in one place for a hassle-free trip to Indonesia
Tips for Finding Cheap Flights on Traveloka
Use these proven strategies to secure the best fares on Batik Air Indonesia flights from Malaysia:
- Book early — Ticket prices generally increase as the departure date approaches. Booking 4 to 8 weeks in advance often yields the best fares for international routes
- Be flexible with dates — Use Traveloka's fare calendar to compare prices across different travel dates and identify the cheapest options
- Fly midweek — Tuesdays and Wednesdays typically offer lower fares compared to weekend departures
- Set Price Alerts — Activate Price Alerts on Traveloka to receive instant notifications when fares drop on your preferred route
- Check promotions regularly — Visit Traveloka's flight promotions page for flash sales, promo codes, and seasonal discounts on Batik Air Indonesia tickets
- Travel off-peak — Avoid peak periods such as school holidays, Hari Raya, Chinese New Year, and long weekends for significantly lower fares
- Bundle your trip — Book flights and hotels together on Traveloka for package discounts and additional savings
- Choose basic fares — If travelling light, opt for a Super Saver fare without checked baggage to save on the ticket price, then add baggage as needed
How to Book Flight Tickets on Traveloka
Follow these simple steps to book your Batik Air Indonesia flight on Traveloka:
- Visit traveloka.com or open the Traveloka app and navigate to the Flights section
- Enter your departure city (e.g., Kuala Lumpur) and destination (e.g., Jakarta or Bali), select your travel dates, and specify the number of passengers and cabin class
- Tap the search button to view all available Batik Air Indonesia flights for your route
- Sort results by price, departure time, or duration and select your preferred flight
- Enter passenger details for each traveller — full name (as on passport), date of birth, nationality, and contact information
- Add optional extras such as additional baggage, seat selection, or travel insurance for peace of mind
- Review your complete booking summary including the base fare, taxes, surcharges, and any add-ons
- Choose your preferred payment method — credit/debit card, bank transfer, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or instalment plan — and complete the transaction
- Receive your e-ticket instantly via email and the Traveloka app — save or print it for reference at the airport
With your e-ticket confirmed, you are all set to fly with Batik Air Indonesia. Enjoy a full-service flying experience with complimentary baggage, meals, and entertainment — all booked conveniently through Traveloka.