About Batik Air Malaysia
Batik Air Malaysia is a Malaysian full-service carrier operating under IATA code OD and ICAO code MXD, headquartered in Petaling Jaya, Selangor, Malaysia. Originally founded in 2012 as Malindo Air, the airline was officially rebranded to Batik Air Malaysia in April 2023 to align with the Batik Air brand across the Lion Air Group. As a subsidiary of Lion Air Group, one of Southeast Asia's largest airline groups based in Indonesia, Batik Air Malaysia operates scheduled passenger services across an extensive domestic network within Malaysia and to key international destinations throughout Asia.
The airline's primary hub is Kuala Lumpur International Airport (KLIA) in Sepang, with secondary operations at Sultan Abdul Aziz Shah Airport (Subang/SZB) for select domestic routes. Batik Air Malaysia distinguishes itself as a full-service carrier offering complimentary checked baggage, in-flight meals, and entertainment on most routes — providing passengers with a premium travel experience at competitive fares. The airline serves both leisure and business travellers across Malaysia, Southeast Asia, South Asia, East Asia, and Australasia.
Airline Overview and History
Batik Air Malaysia has undergone significant transformation since its founding, evolving from a regional start-up into one of Malaysia's leading full-service carriers. Key milestones in the airline's history include:
- 2012 — Founded as Malindo Air, a joint venture between Lion Air Group (Indonesia) and National Aerospace & Defence Industries (NADI) of Malaysia
- March 2013 — Commenced operations with inaugural flights between Kuala Lumpur and Kota Kinabalu
- 2013–2015 — Rapid expansion of domestic routes across Peninsular Malaysia, Sabah, and Sarawak, plus international services to Indonesia, Thailand, and India
- 2016 — Introduced ATR 72-600 turboprop aircraft for shorter domestic routes
- 2017 — Expanded international network to include destinations in Bangladesh, Nepal, and Australia
- 2018 — Launched long-haul services and continued fleet modernisation
- 2019 — Carried over 10 million passengers annually, cementing its position as Malaysia's second-largest carrier
- 2020–2022 — Navigated the global pandemic with route adjustments and cost restructuring while maintaining core domestic and regional services
- April 2023 — Officially rebranded from Malindo Air to Batik Air Malaysia, unifying the brand identity with Batik Air Indonesia under the Lion Air Group
- 2024–2025 — Resumed network expansion with new routes and increased frequencies on high-demand corridors
The airline's hub at Kuala Lumpur International Airport (KLIA) provides excellent connectivity across Malaysia and the wider Asia-Pacific region. Unlike many low-cost carriers that operate from KLIA2, Batik Air Malaysia operates from the main KLIA terminal, offering passengers a seamless full-service experience from check-in to arrival. The airline's mission is to provide safe, reliable, and affordable full-service air travel, connecting Malaysia to the world while delivering exceptional customer service.
Fleet and Aircraft
Batik Air Malaysia operates a modern mixed fleet of jet and turboprop aircraft, configured to serve routes of varying distances and passenger demand. The fleet includes:
- Boeing 737-800 — The backbone of the fleet, used extensively on domestic and short-haul international routes. Configured with Economy and Business Class cabins, seating approximately 162 to 180 passengers depending on layout
- Boeing 737-9 MAX — The newest addition to the fleet, offering improved fuel efficiency, extended range, and enhanced passenger comfort. Deployed on higher-demand domestic and international routes
- ATR 72-600 — Twin-engine turboprop aircraft used on shorter domestic sectors and routes to smaller airports with shorter runways, seating approximately 72 passengers in an all-Economy configuration
The airline maintains its entire fleet to the highest international safety and maintenance standards, complying with regulations set by the Civil Aviation Authority of Malaysia (CAAM) and international aviation bodies. Regular maintenance checks — including daily inspections, A-checks, and C-checks — are performed to ensure airworthiness and passenger safety at all times. The introduction of the fuel-efficient Boeing 737-9 MAX reflects the airline's commitment to fleet modernisation and environmental sustainability.
Top Flight Routes
Batik Air Malaysia operates an extensive network of domestic and international routes from its hub at KLIA. Below are some of the most popular routes, along with links to search and compare fares on Traveloka.
Popular Domestic Routes
Popular International Routes
Travellers can search for the latest available routes, schedules, and fares on Traveloka, where real-time flight availability is displayed for all Batik Air Malaysia routes.
Baggage Allowance and Policies
As a full-service carrier, Batik Air Malaysia includes complimentary checked baggage on most fare types — a key advantage over low-cost airlines. Understanding the baggage rules before you fly helps you pack efficiently and avoid unexpected charges.
Cabin Baggage
- Weight limit: 7 kg per passenger
- Maximum dimensions: 56 x 36 x 23 cm (Boeing 737) or 50 x 36 x 23 cm (ATR 72-600)
- Additional carry-on: One personal item such as a handbag, laptop bag, or small backpack is permitted
Items exceeding the permitted cabin baggage weight or dimensions must be checked in at the counter.
Checked Baggage
- Economy Class: Free checked baggage allowance of 20 kg to 30 kg per passenger, depending on the fare type and route
- Business Class: Free checked baggage allowance of 40 kg per passenger
- Maximum weight per piece: 32 kg — any single piece heavier than 32 kg must be split into separate bags
- Excess baggage fees: Charges apply for baggage exceeding the free allowance and vary by route. Pre-purchasing additional baggage through Traveloka during booking is typically more affordable than paying at the airport counter
Prohibited and Restricted Items
Batik Air Malaysia follows international aviation security regulations. Key restrictions include:
- Dangerous goods, flammable materials, explosives, and sharp objects are prohibited in both cabin and checked baggage
- Lithium batteries, power banks, and electronic cigarettes must be carried in cabin baggage only and cannot be placed in checked luggage
- Liquids, aerosols, and gels (LAGs) in cabin baggage must comply with the 100 ml per container rule, all placed in a single transparent resealable bag
- Sporting equipment, surfboards, and musical instruments may require special handling — contact the airline in advance
Check-in Guide
Airport Counter Check-in
Airport counter check-in is available at all departure airports served by Batik Air Malaysia. Recommended arrival times at the airport:
- Domestic flights: At least 2 hours before scheduled departure
- International flights: At least 3 hours before scheduled departure
Check-in counters at KLIA are located in the main terminal building. Airport agents will verify your identity and travel documents, issue your boarding pass, and tag your checked baggage. Arriving early is strongly recommended during peak travel periods such as school holidays, Hari Raya Aidilfitri, Chinese New Year, Deepavali, Christmas, and long weekends.
Online Check-in
Batik Air Malaysia offers online check-in through its official website and mobile app. Online check-in typically opens 24 hours before departure and closes 1 hour before the scheduled flight time for domestic routes and 2 hours before for international routes. After completing online check-in, passengers receive a digital boarding pass. Those with checked baggage can proceed directly to the baggage drop counter at the airport, while passengers with cabin baggage only can head straight to security screening and the departure gate.
Self-Service Kiosk Check-in
Self-service check-in kiosks are available at KLIA for Batik Air Malaysia passengers. Simply scan your booking reference or passport at the kiosk, confirm your details, select or change your seat, and print your boarding pass.
Cabin Classes and In-Flight Experience
Economy Class
Economy Class on Batik Air Malaysia provides a comfortable travel experience with the following features:
- Ergonomic seats with standard pitch on Boeing 737 aircraft
- Complimentary checked baggage of 20 kg to 30 kg depending on fare type
- Complimentary in-flight meals on most routes
- Personal in-flight entertainment system with movies, TV shows, music, and games on select aircraft
- Window, middle, and aisle seat options with seat selection available during booking
Business Class
Business Class is available on select Boeing 737 aircraft and offers a premium experience:
- Wider leather seats with increased pitch and recline for greater comfort
- Priority check-in, boarding, and baggage handling
- Generous checked baggage allowance of 40 kg
- Enhanced meal service with a wider selection of dishes and beverages
- Dedicated cabin crew service for a personalised travel experience
In-Flight Meals and Beverages
As a full-service carrier, Batik Air Malaysia provides complimentary meals on most flights. The meal service includes a main course and a beverage, with menus rotating regularly. All meals served are halal-certified. Passengers with specific dietary requirements — including vegetarian, vegan, or allergy-related needs — are encouraged to make a special meal request at least 24 hours before departure. On shorter domestic sectors operated by ATR 72-600 aircraft, a lighter complimentary snack and beverage may be offered instead of a full meal.
In-Flight Entertainment
Select Boeing 737 aircraft in the Batik Air Malaysia fleet are equipped with personal seatback screens offering a range of movies, TV programmes, music, and games. On aircraft without seatback entertainment, passengers can access wireless streaming entertainment through their personal devices. Passengers are advised to bring their own headphones for the best experience and to download content to personal devices before departure as a backup.
Passenger Policies and Special Services
Travelling with Children and Infants
- Children (2–11 years): Must be accompanied by at least one adult aged 18 or above. Children require their own seat and ticket. Child fares may be available on certain routes and fare types
- Infants (under 2 years): May travel on an accompanying adult's lap at a reduced infant fare. One adult may only accompany one infant. A bassinet may be available on longer flights for infants under 11 kg (subject to availability and must be requested in advance)
- Required documents: Valid birth certificate, MyKid, MyKad, or passport for all child and infant passengers
- Strollers and car seats can be checked at the boarding gate free of charge
Pregnant Passengers
- Passengers up to 27 weeks of pregnancy may fly without restriction
- Passengers between 28 and 34 weeks of pregnancy must carry a medical certificate confirming fitness to fly, dated within 7 days of the flight
- Passengers beyond 35 weeks of pregnancy (single) or 32 weeks (multiple/complicated pregnancy) are not accepted for travel
- The airline reserves the right to request a medical certificate at any stage of pregnancy
Passengers Requiring Special Assistance
Batik Air Malaysia provides dedicated assistance for passengers with reduced mobility, visual or hearing impairments, medical conditions, or other special needs. Available services include:
- Wheelchair assistance from check-in counter through boarding, during transit, and at disembarkation
- Priority seating arrangements near the front of the cabin or close to lavatories
- On-board assistance from trained cabin crew throughout the flight
- Carriage of approved medical equipment such as portable oxygen concentrators and mobility aids
Passengers requiring special assistance should notify Traveloka or the airline at least 48 hours before departure to ensure appropriate arrangements are in place.
Unaccompanied Minors
- Children aged 5–12 years: Eligible for the unaccompanied minor (UM) service. The airline provides supervision from departure gate to arrival, ensuring the child is safely handed over to the designated guardian at the destination
- Children under 5 years: Must be accompanied by an adult passenger at all times
Parents or guardians must complete the unaccompanied minor form and ensure a designated responsible adult is present at both the departure and arrival airports. Contact the airline directly to confirm eligibility and arrange the service for your route.
Reschedule, Cancellation, and Refund Policy
Rescheduling Flights
To reschedule a Batik Air Malaysia flight booked through Traveloka:
- Open the Traveloka app or website and navigate to My Booking
- Select the booking you wish to modify
- Choose the reschedule option and browse available alternative flights
- Select your new flight and confirm the changes
- Pay any applicable fare differences or rescheduling fees
Flexible and standard fare types typically allow rescheduling with lower or waived fees, while promotional fares may have stricter change conditions or higher fees.
Cancellations and Refunds
Refund eligibility depends on your fare type and the airline's conditions of carriage:
- Fully refundable fares: Cancel and receive a full refund to the original payment method
- Partially refundable fares: A cancellation fee is deducted from the refund amount
- Non-refundable promotional fares: May be converted into travel credit or future flight vouchers, subject to airline policy
To request a cancellation or refund, visit your booking details on the Traveloka app or website and follow the guided process. Refund processing typically takes 7 to 30 business days depending on the payment method used. For airline-initiated cancellations or significant schedule changes, passengers are generally entitled to a full refund or rebooking on the next available flight at no additional cost.
Why Book Batik Air Malaysia Flights on Traveloka
Booking Batik Air Malaysia flights through Traveloka offers numerous advantages for Malaysian travellers:
- Competitive pricing — Access exclusive deals and promotional fares on Batik Air Malaysia flights, often with prices not available elsewhere
- Easy comparison — Sort and filter flights by price, departure time, duration, number of stops, and airline to find the perfect itinerary
- Flexible payment options — Pay with credit or debit cards (Visa, Mastercard, AMEX), bank transfers (FPX), or popular Malaysian e-wallets including Touch 'n Go eWallet, Boost, GrabPay, and ShopeePay
- Instalment plans — Split your ticket cost into manageable monthly payments
- Instant e-ticket — Receive your booking confirmation and e-ticket immediately via email and the Traveloka app
- 24/7 customer support — Traveloka's multilingual customer service team is available around the clock to assist with booking changes, cancellations, and travel enquiries
- Loyalty rewards — Earn Traveloka Points on every booking, enjoy cashback offers, and access member-exclusive promotions
- One-stop travel platform — Book flights, hotels, airport transfers, and activities in one place for a seamless travel planning experience
Tips for Finding Cheap Flights on Traveloka
Use these strategies to secure the best fares on Batik Air Malaysia flights through Traveloka:
- Book early — Flight prices generally increase as the departure date approaches. Booking 2 to 4 weeks in advance for domestic flights and 4 to 8 weeks for international routes can yield significant savings
- Be flexible with dates — Use Traveloka's fare calendar feature to compare prices across different days and find the cheapest travel dates
- Fly midweek — Tuesdays and Wednesdays typically offer lower fares compared to weekends and Fridays
- Set Price Alerts — Activate Traveloka's Price Alert feature to receive instant notifications when fares drop on your preferred Batik Air Malaysia routes
- Check promotions regularly — Visit the Traveloka promotions page for flash sales, seasonal deals, and exclusive promo codes for Batik Air Malaysia and other airlines
- Travel during off-peak periods — Avoid school holidays, Hari Raya, Chinese New Year, and other major public holiday periods for lower fares
- Bundle your trip — Book flights and hotels together as a package on Traveloka for additional bundle discounts
- Consider nearby airports — For certain destinations, check if flying into an alternative airport offers better pricing or more convenient schedules
- Opt for lighter fares — If travelling light, select a basic Economy fare without additional add-ons to keep costs down
How to Book Flight Tickets on Traveloka
Follow these simple steps to book your Batik Air Malaysia flight on Traveloka:
- Visit traveloka.com or open the Traveloka app on your smartphone and navigate to the Flights section
- Enter your departure city (e.g., Kuala Lumpur) and destination (e.g., Penang), select your travel dates, choose one-way or return, and specify the number of passengers and cabin class
- Tap the search button to view all available Batik Air Malaysia flights for your route
- Sort results by price, departure time, or duration and use filters to narrow down options by airline, stops, or departure window
- Select your preferred flight and fare type (Economy or Business Class)
- Enter passenger details — full name as it appears on your IC or passport, date of birth, nationality, and contact information
- Add optional extras such as additional baggage, preferred seat selection, or travel insurance
- Review your booking summary, including the total fare, airport taxes, and any add-on charges
- Choose your preferred payment method — credit card, debit card, FPX bank transfer, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, or instalment plan — and complete the transaction
- Receive your e-ticket instantly via email and the Traveloka app — save or screenshot it for easy reference at the airport
With your e-ticket confirmed, you are all set to fly with Batik Air Malaysia. Arrive at the airport according to the recommended check-in times, and enjoy your journey.