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Help Center - Flights

I received a Travel Voucher after refund, how do I use it?

A Travel Voucher is a credit issued by an airline as a substitute for a cash refund.

Once your refund is completed, you will receive an email with all the details about your Travel Voucher—such as its expiration date and whether it can be used for different routes, depending on the airline’s policy.

So, how to use a Travel Voucher?

You can use the Travel Voucher to book a new flight with the same airline. It may also be used to purchase other services or products offered by that airline, if available.

Please note:

  • The Travel Voucher can only be used with the airline that issued it and cannot be applied to bookings with other airlines.
  • If your new booking is cheaper than the voucher value, the remaining balance cannot be refunded in cash.
  • If your new booking is more expensive, you will need to pay the price difference.

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