Atlantis Hotel, Melbourne

The Atlantis hotel is showing its age a little now. We’ve been staying here regularly for about 10 years and it could do with some upgrades. But it’s in a great location, close to the train station, walking distance to many good restaurants, not far from Spencer st DFO and the price is very good.

I’m honestly very disappointed with my stay at Atlantis Hotel :( For something marketed as a 4-star hotel, the standard falls well below. The room itself is very outdated. The bed was flimsy & seemed to be on some kind of rolling base attached to the headboard, which made it feel unstable, but not too uncomfortable. The pillows were old lumpy with noticeable pilling on fabric. Towels are rough. No windows can be opened, so the room felt poorly ventilated & had a noticeable stale & old smell probably from years without proper airflow. Cleanliness was a major issue. When I arrived, it looked clean but there was visible ‘dirt’ on the toilet seat & the hygiene seal that’s supposed to indicate cleaning hadn’t been properly placed. There also appears to be a significant build-up of dust in the vents, which adds to the overall lack of freshness in the room. The air conditioning didn’t work properly, which made the lack of ventilation even worse. The ‘grand view’ is misleading. The windows are small & don’t offer much of a view, which does not match the images used online when booking. Also as mentioned one can’t even crack them open slightly for air. Another downside is the gym, it’s not 24/7 like many other hotels in Australia. It closes at 9pm, which is inconvenient for late checkins or a busy schedule. That said, the staff were all genuinely lovely & kindly offered later checkout due to lift maintenance (while I was checking in). I wouldn’t recommend / stay here again.

Clean room, helpful staff.

From check in to check out always a great stay.

This properties location is amazing and it’s the only place I stay at when I’m in Melbourne. It is so close to the train station as well as tram connections.

Pool was great!

room was clean and staff were great

Add bacon to that breakfast and you would have nailed it

Hotel is conveniently located. Room was clean and we got in early.

Breakfast was a good start to the day, relaxed area with staff topping up & cleaning without getting in the way. We paid $1 for breakfast using Wotif Deal. So good! Staff at check in & check out were friendly & we were able to store our bags after check out until we were ready to head to the airport.

Very pungent smell in hallway. Ordinary facilities. Nothing outstanding. Did the job.

Up to irs usual high standard

Always stay here when IsMelbourne. Excellent staff clean rooms. Great location. Nothing not to like.

Good clean comfortable rooms and always great staff

Pleasant and helpful staff. Clean rooms with onsite parking.

Good rooms and great pleasant staff

Friendly efficient staff clean room comfortable bed

The room was good but the internet kept dropping out

As always the Atlantis is a great place to stay, easy access to all amenities, staff are brilliant, my go to place to stay in Melbourne

Quiet Clean and comfortable Great location for.CBD plans or events Walking distance to station and shops