Blue Hills Motel

Location was great, but that is all that is good for Blue Hills. Advertised free "on-site" parking - but only 9 parking spaces for 29 units!! 77 steps from road to our room. Bit tough for elderly with heavy bags, with sharp steel protruding from a number of the steps. Reception hours pathetic - doubt that they are prepared to face complaints "face to face". Note following: No toilet roll holder. Only 1 towell rail. A number of lights not working. Many broken panels of glass in stairwell and room. Exposed electrical cables outside room that should have been in conduit. Exposed "taped up 240 volt power cables" in room. No coffee provided. Could not find any firehoses on upper levels. I am would be surprised that this property meets required loacl by-laws and workplace health and safety requirements.

The best thing about this accommodation was it's proximity to the Salamanca Markets. Interestingly, in the text I received about checking in, I was told that it was a 'self check-in accommodation' and that if we arrive after 1.30pm we had to send photo ID. This was disappointing as it is nice have human interaction at check-in. Also why was photo ID needed if there was no one there to identify me??? Even for the lowish price, the room was below par. In our room, Number 28, there was a small, bashed-up blow heater that struggled to warm the room on a very cold and wet night. There was no tag on the cord to say that it had been checked for safety by an electrician. There were no electric blankets and only one spare extra blanket for two beds, hidden with the heater in the 'wardrobe'. There were draughts coming in through the front door, an open window in the bathroom that could not be closed and a large gap under the bathroom door that contributed to the overall coldness of the room. There were ants on the 'kitchen' bench, wall and in the bathroom. There were not grab rails in the shower or by the toilet. There was a towel rail near the toilet but it wobble badly if touched. There was no toilet roll holder and the bathroom light fitting was a disgrace, both dusty and missing a bulb which left an open socket. I really think that this motel is in need of major upgrading to make it a nicer, more comfortable place. I would NOT like to stay there in winter

Great value for the night. Nail clippings on bathroom floor. Could use a shower curtain.

Bed very uncomfortable. Pillows couldnt support a barbie dolls head. Fridge on floor. Kettle and a small milk supplied but not a coffee sachet to be seen. Wouldnt recommend.

Parking very hard

Hard not alot of parking for the motel, would be better more parking spaces.

Never saw anyone as regards staff. Check in/out was easy once had right code for key box. Room was adequate for price. Bed was comfy, could do with better pillows though.

This accommodation is fine, and

Parking terrible, never seen any staff, rooms very unclean, had to walk a metal gang plank outside second floor to access room, what I thought was a carpet under fridge was actually dirt and dust, room door looked like someone had tried to kick the door in, being an older woman travelling by herself the hotel did not no feel safe, i had to forgo 5 nights accommodation, Very unsatisfactory.

Fantastic value for money, location is actually excellent being out of the centre but still close. Neighbourhood perfect for some nice and interesting walks. I would definitely stay again. Down to earth, modest, but has everything for a couple of nights stay.

Arrived having sent my id and phone number as requested. Informed by Hotel. com four hours after arriving that a lock pad number would be sent on the day of our arrival !!!! If it had not been for some fellow guests who rang a different number than what we were given and managed to contact someone who gave us the lock and key combination. The room was clean and bedding very good but there was not a single hook to hang any clothing. Nor a cupboard. The combi/fan/light/heater made an unbearable noise in the bathroom. Luckily there was another smaller light in the room. Third night the heavens opened in Hobart and the roof was leaking. They moved us to another room which did have a wardrobe but a lot of rust under the metal window. There was no hot water in the shower. If the effort was made could be a really nice motel. But sadly not on this occasion. A very dangerous health and safety issue is the steps upto the motel. If you drive in you would not use them. But the lower flight has a handrail somewhat wobbly and splintered, half hidden under the undergrowth. The second flight no hand rail and loose stones. Very slippy on the rainy day.

Easy, friendly and great experience for a low price !

Excellent

I normally don't leave bad reviews but we had a terrible experience there. It started off with bad communication regarding check-in and ended with a huge leak in the ceiling! My phone, book and ear plugs got soaked. I've emailed them 3 times (reception was closed when we left) and no-one even bothered responding and taking responsibility. We've actually covered the floors with towels to prevent their floors getting soaked & damaged, no appreciation or decency whatsoever.

Budget for a reason…the room was poorly presented, very dusty and dirty. The bathroom layout lacked thought and the window blinds were absolutely filthy. Overall, the building is in very poor condition and requires significant maintenance and repair. The location is excellent and the bed was comfortable.

It was clean. close to amenities. Not very much parking first in best dressed heard of the noise from the unit above but it was pleasant and yes I would say there again

Great place 2 get away from the stresses of life

Room was clean and tidy, bed comfortable. But we woke up to a hotbox.. no way to get fresh air, no fan to turn on, and the large window was like a heater even with the blinds closed.

Basic but clean, inexpensive and a good location. No AC in my room but temperature was ok. Good choice if on a budget and want proximity to Salamanca.

Comfortable clean room, friendly service