Cairns Plaza Hotel

Location was great and the staff was wonderful. The rooms were a little worn, but overall the room was comfortable and clean.

The important things all work well: air con, hot water, bedding

Great location, spacious and clean...super areas for food and drinks ...walking distance most

The hotel building is small but our room is quite spacious. Room is also kept very clean. We can see partial ocean view but that's fine. The hotel is not at the center of everything but close enough. I'd say it's a very nice 3-star hotel. However one thing I don't quite understand is its price. It's lower than the neighbouring 5-star hotels' but by just a little bit. How bad do those hotels need to be, to be priced similarly? I think this hotel definitely benefits a lot from the unusually high review scores. At least they won the business from me. But when I looked at the nearby shinny brand new Crystalbrook hotels and Double Tree, I did regret. One thing good about the Plaza hotel is that it has self-service laundry. However it was less useful than I expected. There are only two washers and two dryers. When there's someone ahead of you, you need to allocateore time for completing the task. It's OK, but the hotel also has the policy of closing the laundry at 10pm. On the last day of our stay this policy brought us headache. We accumulated quite some clothes to wash and dry, say two loads. We started task right after dinner. However due to one set of machines is used by others, our second load didn't get the chance. The staff refused to extend the hours citing security reasons. I understand and respect that, but just wanted everyone who wants to use their laundry to ne aware, that it might not be as convenient as you would think.

Friendly staff, good location, reasonable amenities. Not fancy but good value. Only thing I can complain about is the bed is too soft for me.

Great rooms clean and comfy would stay here again if we were to revisit this area. It’s walking distance to the town, great location.

Very clean room, very helpful staff, great to have a laundry as we got caught in a storm and managed to dry all our clothes. Staff very helpful with information on what to see in the areaand where to eat

The location of this hotel is perfect. Walking distance to all attractions. All of the staff are very friendly. Very satisfied with my booking.

Room had a nice view clean spacious and the people at the desk were very accommodating.

The staff were really amazing, pleasant, professional, friendly and so very helpful with tour information and general directions! Best ambassadors for a property we have encountered on our Australian holiday! In addition the condition and location of the property were great.

Good location. Spacious comfortable room. Quiet, great view. Easily adjustable temperature in room. Beach towels and umbrellas available as needed.

Fabulous balcony looking out over sea. Friendly staff on reception and very helpful. Best pool.

Clean room. Exceptionally helpful staff.

Great location next to seafront and Muddies for sunrise breakfast

The shower was terrible, no water pressure. The rooms are not sound proofed. We could hear the bathroom of the room above us being used. The staff were very friendly, and it was nice to have the room serviced daily. We had no trouble with car parking even though there were not many spaces. Location was great, close enough to walk everywhere.

Great stay fairly close to the action free parking is great lo ely views from ocean side room. Lovely helpful staff a 24/7 desk is a bonus

The room was clean and comfortable and a very good service was done after our first night. Staff were friendly and helpful. The handy location and great view from our balcony were welcome.

Restaurants nearby

Good quiet position with good view and nearby facilities

Good location, easy and safe parking, and great service