Commercial Hay Hotel

Hotels
7.4
/10
Pleasant
357 reviews

What Guests Say About Their Stay

Jon

10.0
/ 10
Stayed 2 nights and at this price point the hotel is terrific. Clean bathroom and room, comfy beds, terrific continental breakfast and good parking out the back. Definitely good value for money.

Tracey

10.0
/ 10
Clean spacious room with updated bathroom. The only downside was the room door getting stuck and the bathroom door not closing properly.

Shirley

10.0
/ 10
My room was cool and tv worked but my friend in another room had trouble with tv and aircon till batteries changed in remote Beds where amazing comfortable, rooms had fridge kettle microwave but need some upgrades eg carpet in upstairs foyer Staff very friendly and helpful would stay again good value
In the Area
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199 Lachlan Street, Hay, New South Wales, Australia, 2711

Main Facilities

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Parking
WiFi
Commercial Hay Hotel is located in area / city Hay.
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What's around Commercial Hay Hotel

199 Lachlan Street, Hay, New South Wales, Australia, 2711
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Lobby 2 Commercial Hay Hotel

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General


Near TAFE Riverina Institute

Location


With a stay at Commercial Hay Hotel in Hay, you'll be just steps from TAFE Riverina Institute and Hay Library. This hotel is 0.2 mi (0.3 km) from Hay Park and 0.5 mi (0.8 km) from Lions Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

TAFE Riverina Institute - 0.1 km / 0.1 mi
Hay Library - 0.2 km / 0.1 mi
Hay Park - 0.3 km / 0.2 mi
Lions Park - 0.8 km / 0.5 mi
Dal Wright Park - 0.8 km / 0.5 mi
Dunera Museum - 1 km / 0.6 mi
Hay Heritage Walk - 1.1 km / 0.7 mi
Bushy Bend Reserve - 1.1 km / 0.7 mi
Hay Gaol Museum - 1.1 km / 0.7 mi
Pocock Park - 1.7 km / 1.1 mi
Shear Outback - 2.1 km / 1.3 mi
Bishop's Lodge - 2.4 km / 1.5 mi
Hay Golf Club - 3.4 km / 2.1 mi
Murrumbidgee Valley Regional Park - 3.5 km / 2.2 mi
Eli Elwah Reserve - 12.9 km / 8 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Business Facilities


Featured amenities include express check-in, express check-out, and laundry facilities. Free self parking is available onsite.

Dining


A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.

Rooms


Make yourself at home in one of the 31 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include electric kettles, and housekeeping is provided daily.

All facilities in Commercial Hay Hotel

Common Space Commercial Hay Hotel
Common Space
Lobby Commercial Hay Hotel
Lobby
Exterior Commercial Hay Hotel
Exterior
Others Commercial Hay Hotel
Others
Restaurant Commercial Hay Hotel
Restaurant

General

  • Microwave (shared)
  • Refrigerator (shared)
  • Smoking area
  • Parking

Food and Drinks

  • Breakfast
  • Continental breakfast

Hotel Services

  • Express check-in
  • Express check-out

Things to Do

  • Picnic area

Connectivity

  • Free WiFi

Public Facilities

  • Parking

Accommodation Policy & General Information in Commercial Hay Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 19:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 19:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Commercial Hay Hotel
31
Another facilities in Commercial Hay Hotel
Microwave (shared), Refrigerator (shared), Smoking area, Breakfast, Continental breakfast

Frequently asked question in Commercial Hay Hotel

What are available facilities at Commercial Hay Hotel?
There are top facilites at Commercial Hay Hotel such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Commercial Hay Hotel?
The standard check-in time at Commercial Hay Hotel is starting from 14:00 - 19:00 while the latest check-out time is at Before 10:00
Does Commercial Hay Hotel provide breakfast?
Yes, Commercial Hay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Commercial Hay Hotel have?
Commercial Hay Hotel is a 3.0-star hotel.
How many rooms does Commercial Hay Hotel have?
Commercial Hay Hotel has 31 rooms in total.
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More Reviews from Other Guests in Commercial Hay Hotel

Overall Ratings & Reviews Commercial Hay Hotel

Traveloka (1)
Other sources (356)
7.4
Pleasant
From 356 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Commercial Hay Hotel

Number of reviews per page
20
40
Top reviews
Deanna
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Photos are not recent. The property has more wear and tear than shown. Carpets stained. Bathroom was good. Checkin desk closed an hour earlier than advertised. Voicemail was full. We were lucky to find another guest to help with lockbox access. Breakfast was just toast and cereal. Some juice and instant coffee. Nothing special but better than nothing.
Read More
Jon
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed 2 nights and at this price point the hotel is terrific. Clean bathroom and room, comfy beds, terrific continental breakfast and good parking out the back. Definitely good value for money.
Raffaele
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The toilet cistern needs attention.
Tracey
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean spacious room with updated bathroom. The only downside was the room door getting stuck and the bathroom door not closing properly.
Shirley
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room was cool and tv worked but my friend in another room had trouble with tv and aircon till batteries changed in remote Beds where amazing comfortable, rooms had fridge kettle microwave but need some upgrades eg carpet in upstairs foyer Staff very friendly and helpful would stay again good value
Christean
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pizza shop has great Pizza's Believe room should ( double ) have 4 pillows standard we asked for 2 extras Only thing for non smoking rooms Couldn't use as they reeked of smoke had to put in bathroom close door,
Chris
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good value for money.
Jude
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The first room we were given was in poor repair with ripped carpet and the light in the bathroom did not work. We requested a new room and upon being given the key, the staff member said the sliding bathroom door is not working properly and might get stuck and that it did. The new room was not clean dish soap a um in the soap dish and the last occupants old soap and pubic hairs in the shower. Again the carpet was ripped in places and metal edging missing into the bathroom. The hotel walls are covered with signs stating all types of rules for the guest to follow. Quite amusing when the place needs an overall. Continental breakfast is a joke, as staff do not clear away dishes not do they restock the bread, cereals or juices. Take tour own. Stay somewhere else if you can. Dump
Read More
christean
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Most shops shut down no didnt find park
Frances
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was a warm welcome. The room was clean and comfortable. A light breakfast is a bonus and there is a good coffee van across the road
Malcolm
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly efficient check in. Clean comfy bed. Perfect location to explore the area. Couldn’t ask for more. Breakfast of cereal and toast very welcome and nicely presented in the breakfast room.
Christine
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Po
Jason
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Power point in bathroom did not work. Nowhere to hang clothes. Toilet button broken. Very basic breakfast. Helpful and friendly reception.
Ae Sook
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room feel neglected, no wifi available and rude staff who was not helpful in troubleshooting. Was told to just deal with it. Everything within the room was dirty, infested with a nasty smell. It was not like the photos. Just survived a night on a long road trip without being able to have a comfortable rest. Will not be recommending. Please go somewhere else.
Read More
Subash
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room smell and there were not even enough food for the breakfast they offered with the room.
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was OK, but scant of facilities (cutlery, crockery), with a tiny fridge. The breakfast room downstairs did not have a wide selection, and had no milk when we went down for breakfast.
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Didn’t get the text to access the room key. No underlay on the bed. Toilet had poo on the bowl, hadn’t been cleaned?? Very small room. Other than that it was fine.
Ewen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was spotless and the staff are amazing
wakil
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

good breakfast and facilities at room.
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was good. STAFF excellent
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Commercial Hay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Commercial Hay Hotel

Traveloka (1)
Other sources (356)
7.4
Pleasant
From 356 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Commercial Hay Hotel

Number of reviews per page
20
40
Top reviews
Deanna
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Photos are not recent. The property has more wear and tear than shown. Carpets stained. Bathroom was good. Checkin desk closed an hour earlier than advertised. Voicemail was full. We were lucky to find another guest to help with lockbox access. Breakfast was just toast and cereal. Some juice and instant coffee. Nothing special but better than nothing.
Read More
Jon
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed 2 nights and at this price point the hotel is terrific. Clean bathroom and room, comfy beds, terrific continental breakfast and good parking out the back. Definitely good value for money.
Raffaele
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The toilet cistern needs attention.
Tracey
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean spacious room with updated bathroom. The only downside was the room door getting stuck and the bathroom door not closing properly.
Shirley
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My room was cool and tv worked but my friend in another room had trouble with tv and aircon till batteries changed in remote Beds where amazing comfortable, rooms had fridge kettle microwave but need some upgrades eg carpet in upstairs foyer Staff very friendly and helpful would stay again good value
Christean
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Pizza shop has great Pizza's Believe room should ( double ) have 4 pillows standard we asked for 2 extras Only thing for non smoking rooms Couldn't use as they reeked of smoke had to put in bathroom close door,
Chris
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good value for money.
Jude
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The first room we were given was in poor repair with ripped carpet and the light in the bathroom did not work. We requested a new room and upon being given the key, the staff member said the sliding bathroom door is not working properly and might get stuck and that it did. The new room was not clean dish soap a um in the soap dish and the last occupants old soap and pubic hairs in the shower. Again the carpet was ripped in places and metal edging missing into the bathroom. The hotel walls are covered with signs stating all types of rules for the guest to follow. Quite amusing when the place needs an overall. Continental breakfast is a joke, as staff do not clear away dishes not do they restock the bread, cereals or juices. Take tour own. Stay somewhere else if you can. Dump
Read More
christean
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Most shops shut down no didnt find park
Frances
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

There was a warm welcome. The room was clean and comfortable. A light breakfast is a bonus and there is a good coffee van across the road
Malcolm
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly efficient check in. Clean comfy bed. Perfect location to explore the area. Couldn’t ask for more. Breakfast of cereal and toast very welcome and nicely presented in the breakfast room.
Christine
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Po
Jason
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Power point in bathroom did not work. Nowhere to hang clothes. Toilet button broken. Very basic breakfast. Helpful and friendly reception.
Ae Sook
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room feel neglected, no wifi available and rude staff who was not helpful in troubleshooting. Was told to just deal with it. Everything within the room was dirty, infested with a nasty smell. It was not like the photos. Just survived a night on a long road trip without being able to have a comfortable rest. Will not be recommending. Please go somewhere else.
Read More
Subash
icon-Business and Leisure with Children
Business and Leisure with Children
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room smell and there were not even enough food for the breakfast they offered with the room.
Anthony
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room was OK, but scant of facilities (cutlery, crockery), with a tiny fridge. The breakfast room downstairs did not have a wide selection, and had no milk when we went down for breakfast.
Robert
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Didn’t get the text to access the room key. No underlay on the bed. Toilet had poo on the bowl, hadn’t been cleaned?? Very small room. Other than that it was fine.
Ewen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was spotless and the staff are amazing
wakil
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

good breakfast and facilities at room.
Kevin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was good. STAFF excellent
Number of reviews per page
20
40