Crystalbrook Bailey

Hotels
9.2
/10
Exceptional
731 reviews

What Guests Say About Their Stay

Alysha

10.0
/ 10
Very clean and spacious rooms. Our suite included a number of small appliances, like a toaster and iron, and included laundry detergent, which we found very useful. They even left a couple of small cartons of milk in the fridge for us. The pool and happy hour was great as well!

Susan

10.0
/ 10
The hotel was beautiful and very clean. The staff were corteous, helpful and friendly. My room was spotlessly clean and had everything I needed for the perfect stay! The hotel and room looked better than the photos and far exceeded my expectations. If I am ever lucky enough to visit Australia again I will definitely be back.

Brenna

10.0
/ 10
The room was lovely and very modern! The facilities were great and the staff were very helpful.
In the Area
See Map
163 Abbott Street, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Crystalbrook Bailey is a hotel is located at Cairns City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Crystalbrook Bailey

163 Abbott Street, Cairns City, Cairns, Queensland, Australia, 4870
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Discover More About Crystalbrook Bailey

Location


Crystalbrook Bailey is a hotel is located at Cairns City.

About Crystalbrook Bailey

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Crystalbrook Bailey exclusively for you.

Crystalbrook Bailey is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Crystalbrook Bailey.

All facilities in Crystalbrook Bailey

Others Crystalbrook Bailey
Others

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Banquet
  • Parking (surcharge)

Things to Do

  • Outdoor pool
  • Garden

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crystalbrook Bailey

Important Note
  • Self parking fee: AUD 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 75 per day

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Crystalbrook Bailey
217
Number of floors in Crystalbrook Bailey
12
Another facilities in Crystalbrook Bailey
Laundry service, Tours, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Crystalbrook Bailey

What are available facilities at Crystalbrook Bailey?
There are top facilites at Crystalbrook Bailey such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Crystalbrook Bailey?
The standard check-in time at Crystalbrook Bailey is starting from From 14:00 while the latest check-out time is at Before 11:00
How many stars does Crystalbrook Bailey have?
Crystalbrook Bailey is a 5.0-star hotel.
How many floors does Crystalbrook Bailey have?
Crystalbrook Bailey has 12 floors.
How many rooms does Crystalbrook Bailey have?
Crystalbrook Bailey has 217 rooms in total.
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More Reviews from Other Guests in Crystalbrook Bailey

Overall Ratings & Reviews Crystalbrook Bailey

Traveloka (7)
Other sources (724)
9.2
Exceptional
From 724 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Bailey

Number of reviews per page
20
40
Top reviews
windy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Buffet breakfast is not worth the price
Minhajul
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lobby is cool, staff is great, but AC does not go lower than 21
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, wonderful and accommodating staff
Steven
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, modern. Very helpful and friendly staff
Alysha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and spacious rooms. Our suite included a number of small appliances, like a toaster and iron, and included laundry detergent, which we found very useful. They even left a couple of small cartons of milk in the fridge for us. The pool and happy hour was great as well!
Sophie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful room and ammenities. Comfy bed and enjoyed the tea and view
Michelle
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely big clean room. Close to what we needed
Emma
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at the property was disappointing overall. While the staff were attentive and the bed was comfortable, the experience did not meet expectations. We were allocated an accessible room with a fully accessible bathroom which resembled a hospital or nursing home bathroom, which did not align with the room type we had booked. Upon contacting reception, we were informed that no alternative rooms were available and were offered complimentary breakfast as compensation. Although the gesture was appreciated, the core issue of receiving an incorrect room remained unresolved. Additionally, the breakfast provided was of notably poor quality. Given the cost of the stay and the reputation of Crystal Brook Hotels, the experience fell well below expectations, and we would be unlikely to consider staying at this or any other Crystal Brook property in the future
Read More
Susan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was beautiful and very clean. The staff were corteous, helpful and friendly. My room was spotlessly clean and had everything I needed for the perfect stay! The hotel and room looked better than the photos and far exceeded my expectations. If I am ever lucky enough to visit Australia again I will definitely be back.
Gwyneth
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was amazing and accomodating
Rachel
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very nice, super comfy bed! Staff were also really friendly and helpful. Was my favourite place I stayed during my trip to Australia. Only downside was because the pool is on the 3rd floor, it is fully shaded by the building from about 2pm. It’s also very small.
Davina
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My car was damaged in the car park. I received an email telling me to report it to police and now I am the one out of pocket and have a keyed car.
Erin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, helpful staff, beautiful location
Julianne
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only breakfast option was downstairs in restaurant. Room service starts at 3pm but is not communicated anywhere and is very limited. Room service when it did finally come was terrible. No water in room, minimal amenities in room. Mini bar access is only accessible at reception. Very poorly designed bathroom with minimal access to power in the cupboard. Toilet and sink up against mirror so unable to reach mirror effectively. Mirror in the room is so dark you can’t even see yourself in it. Took a long time to just get a bucket of ice as the staff were on break. Room was right near engine room so was incredibly noisy. I would never ever stay at this hotel again nor recommend it. I’ve stayed in better motels than this and was hugely disappointed as I’d heard good things.
Read More
Yanti
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Immaculate
Brenna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was lovely and very modern! The facilities were great and the staff were very helpful.
Abbie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff, super clean, gorgeous hotel
Juanita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This property is amazing - from the cool architecture and funky designs (artwork and colour scheme) through to the awesome happy hour from 4-6pm for $9 margaritas and $9 Taco's (both beautiful) everything about this hotel is excellent. The location is perfect and dining within the hotel is good also. The value for money with Bailey was outstanding. I have already recommended to many friends.
Read More
Suzanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All good!
Riza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room is clean,spacious. Tea and coffee Nespresso very good. Gym and pool facilities very good. The food at the pool was very nice. Friendly service at reception and restaurant.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Crystalbrook Bailey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Crystalbrook Bailey

Traveloka (7)
Other sources (724)
9.2
Exceptional
From 724 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Crystalbrook Bailey

Number of reviews per page
20
40
Top reviews
windy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Buffet breakfast is not worth the price
Minhajul
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lobby is cool, staff is great, but AC does not go lower than 21
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, wonderful and accommodating staff
Steven
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean, modern. Very helpful and friendly staff
Alysha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean and spacious rooms. Our suite included a number of small appliances, like a toaster and iron, and included laundry detergent, which we found very useful. They even left a couple of small cartons of milk in the fridge for us. The pool and happy hour was great as well!
Sophie
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful room and ammenities. Comfy bed and enjoyed the tea and view
Michelle
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely big clean room. Close to what we needed
Emma
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay at the property was disappointing overall. While the staff were attentive and the bed was comfortable, the experience did not meet expectations. We were allocated an accessible room with a fully accessible bathroom which resembled a hospital or nursing home bathroom, which did not align with the room type we had booked. Upon contacting reception, we were informed that no alternative rooms were available and were offered complimentary breakfast as compensation. Although the gesture was appreciated, the core issue of receiving an incorrect room remained unresolved. Additionally, the breakfast provided was of notably poor quality. Given the cost of the stay and the reputation of Crystal Brook Hotels, the experience fell well below expectations, and we would be unlikely to consider staying at this or any other Crystal Brook property in the future
Read More
Susan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was beautiful and very clean. The staff were corteous, helpful and friendly. My room was spotlessly clean and had everything I needed for the perfect stay! The hotel and room looked better than the photos and far exceeded my expectations. If I am ever lucky enough to visit Australia again I will definitely be back.
Gwyneth
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Everything was amazing and accomodating
Rachel
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very nice, super comfy bed! Staff were also really friendly and helpful. Was my favourite place I stayed during my trip to Australia. Only downside was because the pool is on the 3rd floor, it is fully shaded by the building from about 2pm. It’s also very small.
Davina
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My car was damaged in the car park. I received an email telling me to report it to police and now I am the one out of pocket and have a keyed car.
Erin
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, helpful staff, beautiful location
Julianne
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Only breakfast option was downstairs in restaurant. Room service starts at 3pm but is not communicated anywhere and is very limited. Room service when it did finally come was terrible. No water in room, minimal amenities in room. Mini bar access is only accessible at reception. Very poorly designed bathroom with minimal access to power in the cupboard. Toilet and sink up against mirror so unable to reach mirror effectively. Mirror in the room is so dark you can’t even see yourself in it. Took a long time to just get a bucket of ice as the staff were on break. Room was right near engine room so was incredibly noisy. I would never ever stay at this hotel again nor recommend it. I’ve stayed in better motels than this and was hugely disappointed as I’d heard good things.
Read More
Yanti
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Immaculate
Brenna
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was lovely and very modern! The facilities were great and the staff were very helpful.
Abbie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly staff, super clean, gorgeous hotel
Juanita
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This property is amazing - from the cool architecture and funky designs (artwork and colour scheme) through to the awesome happy hour from 4-6pm for $9 margaritas and $9 Taco's (both beautiful) everything about this hotel is excellent. The location is perfect and dining within the hotel is good also. The value for money with Bailey was outstanding. I have already recommended to many friends.
Read More
Suzanne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

All good!
Riza
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room is clean,spacious. Tea and coffee Nespresso very good. Gym and pool facilities very good. The food at the pool was very nice. Friendly service at reception and restaurant.
Number of reviews per page
20
40