Pan Pacific Melbourne

Hotels
9.1
/10
Exceptional
965 reviews

What Guests Say About Their Stay

Brett
10.0
/ 10
Brilliant hotel. Our favourite in Melbourne. Lovely rooms, great feel and breakfast is just sensational!
Benjamin
10.0
/ 10
Located near the city center, it is very convenient to get around even without transport. The room is clean and cozy. The view is great too! I highly recommend a stay here for anyone visiting Melbourne.
Clare
10.0
/ 10
The property was beautiful. Parking was ideal and staff were wonderful. Cannot wait to stay again.
In the Area
See Map
2 Convention Centre Place , Southbank, Melbourne, Victoria, Australia, 3006

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Pan Pacific Melbourne is one of the city’s finest premium hotels, with 396 spacious guest rooms and suites, featuring spectacular views of the city skyline, Yarra River or Port Phillip Bay. All rooms and suites boast deep soaking bathtubs and separate shower, floor-to-ceiling windows and luxurious king size beds Situated in a prime city location in South Wharf – a vibrant riverside precinct – with 15 unique restaurants and bars on the hotel’s doorstep. Indulging in retail therapy is always an option with Direct Factory Outlet (DFO) South Wharf right next door, where you’ll find Australian and international brands up to 70% off. Plus, Melbourne’s most famous attractions and landmarks are within easy walking distance, or the city centre is just a free tram ride away. Guests can enjoy complimentary Wi-Fi and access to the 24-hour fitness centre. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers, a hairdryer, bathrobes, slippers and toiletries. Book a Pacific Club room and enjoy exclusive access to the Pacific Club Lounge. You’ll savour complimentary daily breakfast, pre-dinner drinks and canapés, all-day refreshments and spectacular views of the city that will make an unforgettable Melbourne experience. In line with guidelines issued by the Australian Government Department of Health, Pan Pacific Melbourne has increased cleaning protocols of public spaces and guest rooms. Please visit their website for more details. The Pacific Club Lounge remains closed until further notice. Dock 37 Bar and Kitchen, Café Orr and fitness centre remain closed. 24 hour In Room Dining is still available to all in-house guests. Guests with breakfast included can follow the instructions provided upon check in. Thank you.
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What's around Pan Pacific Melbourne

2 Convention Centre Place , Southbank, Melbourne, Victoria, Australia, 3006
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Lobby Pan Pacific Melbourne
Exterior 2 Pan Pacific Melbourne

Discover More About Pan Pacific Melbourne

Pan Pacific Melbourne is one of the city’s finest premium hotels, with 396 spacious guest rooms and suites, featuring spectacular views of the city skyline, Yarra River or Port Phillip Bay. All rooms and suites boast deep soaking bathtubs and separate shower, floor-to-ceiling windows and luxurious king size beds

Situated in a prime city location in South Wharf – a vibrant riverside precinct – with 15 unique restaurants and bars on the hotel’s doorstep. Indulging in retail therapy is always an option with Direct Factory Outlet (DFO) South Wharf right next door, where you’ll find Australian and international brands up to 70% off. Plus, Melbourne’s most famous attractions and landmarks are within easy walking distance, or the city centre is just a free tram ride away.

Guests can enjoy complimentary Wi-Fi and access to the 24-hour fitness centre. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers, a hairdryer, bathrobes, slippers and toiletries.

Book a Pacific Club room and enjoy exclusive access to the Pacific Club Lounge. You’ll savour complimentary daily breakfast, pre-dinner drinks and canapés, all-day refreshments and spectacular views of the city that will make an unforgettable Melbourne experience.

In line with guidelines issued by the Australian Government Department of Health, Pan Pacific Melbourne has increased cleaning protocols of public spaces and guest rooms. Please visit their website for more details. The Pacific Club Lounge remains closed until further notice. Dock 37 Bar and Kitchen, Café Orr and fitness centre remain closed. 24 hour In Room Dining is still available to all in-house guests. Guests with breakfast included can follow the instructions provided upon check in. Thank you.

All facilities in Pan Pacific Melbourne

Bar, Cafe and Lounge Pan Pacific Melbourne
Bar, Cafe and Lounge
Fitness Center Pan Pacific Melbourne
Fitness Center
Functional Hall Pan Pacific Melbourne
Functional Hall
Lobby Pan Pacific Melbourne
Lobby
Exterior Pan Pacific Melbourne
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Gluten-free meals
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • 24-hour Receptionist
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Porter

Business Facilities

  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Braille or raised signage
  • Roll-in shower
  • Wheelchair accessible

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops

Transportation

  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Pan Pacific Melbourne

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card, credit card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Pan Pacific Melbourne
396
Number of floors in Pan Pacific Melbourne
15
Another facilities in Pan Pacific Melbourne
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Room service

Frequently asked question in Pan Pacific Melbourne

What are available facilities at Pan Pacific Melbourne?
There are top facilites at Pan Pacific Melbourne such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pan Pacific Melbourne?
The standard check-in time at Pan Pacific Melbourne is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Pan Pacific Melbourne provide breakfast?
Yes, Pan Pacific Melbourne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Pan Pacific Melbourne have?
Pan Pacific Melbourne is a 5.0-star hotel.
How many floors does Pan Pacific Melbourne have?
Pan Pacific Melbourne has 15 floors.
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More Reviews from Other Guests in Pan Pacific Melbourne

Overall Ratings & Reviews Pan Pacific Melbourne

Traveloka (15)
Other sources (950)
9.2
Exceptional
From 950 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Pan Pacific Melbourne

Number of reviews per page
20
40
Top reviews
SIMON
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location next to convention centre. Impressive hotel.
Brett
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Brilliant hotel. Our favourite in Melbourne. Lovely rooms, great feel and breakfast is just sensational!
Lisa
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff and breakfast is fantastic. Bedding was on average and as a result not the best sleep
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Located near the city center, it is very convenient to get around even without transport. The room is clean and cozy. The view is great too! I highly recommend a stay here for anyone visiting Melbourne.
Clare
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was beautiful. Parking was ideal and staff were wonderful. Cannot wait to stay again.
Lokesh
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Ideal location for business, shopping and pleasure. Great hotel, great service, room 1712 has beautiful view.
Paul
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome. Location and Views
Siroos
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is our second time that we stay at Pan Pacific. Thanks guys!
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great work
Raj
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, friendly staff, clean and modern rooms!
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff
Greg
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a very comfortable stay at this hotel. Rooms are clean, comfortable and well maintained. Service was efficient and friendly.
Caitlin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the location, rooms were great, clean and breakfast amazing. Will def be back
Rudy
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff at reception, quick check in. Birthday gift which was very nice. Rooms have a great view. Sadly the breakfast was not very good, cold lack luster, food was cold not many options.
Hirut
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I really enjoyed my stay here. The staff were very friendly and the place was beautiful.
Craig
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Pan Pacific charges as a 6 star with 2 star service. It relies on the adjoining Convention Centre for occupancy - restaurant closed on Sunday, presumably as there were no conference attendees. The Level 4 lounge is seldom open,understaffed and underserviced. Food of a poor standard generally. The Pan Pacific does not compare to the likes of Sydney's Fullerton, Swiss, Sofitel and ensures that I will never attend the Melbourne Conference Centre again. This is the first accomadation review I've ever contibuted because the Pan Pacific is the worst 4,5,6 star I've ever occupied.
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Peter
icon-Business Family
Business Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Conveniently located to yarra waterfront and convention center
Glenn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Just love the location and friendly staff
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were friendly from the moment we pulled up to valet parking through to check out. Buffet breakfast each day was delicious, staff even came over to offer barista made coffees and teas. There was something to eat for everyone. Our Family Room was on the 12th floor with views across the city and part of the Yarra. Room was clean and tidy. We can’t wait to come stay again!
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Dino
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The only problem with this place ,is the temperature of the room is controlled by staff. So every time you want to change the temperature of room you have to call front staff. Very disappointing
Number of reviews per page
20
40

Ready to make up your mind?

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Restaurant 4 Pan Pacific Melbourne

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pan Pacific Melbourne

Traveloka (15)
Other sources (950)
9.2
Exceptional
From 950 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pan Pacific Melbourne

Number of reviews per page
20
40
Top reviews
SIMON
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location next to convention centre. Impressive hotel.
Brett
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Brilliant hotel. Our favourite in Melbourne. Lovely rooms, great feel and breakfast is just sensational!
Lisa
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff and breakfast is fantastic. Bedding was on average and as a result not the best sleep
Benjamin
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Located near the city center, it is very convenient to get around even without transport. The room is clean and cozy. The view is great too! I highly recommend a stay here for anyone visiting Melbourne.
Clare
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was beautiful. Parking was ideal and staff were wonderful. Cannot wait to stay again.
Lokesh
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Ideal location for business, shopping and pleasure. Great hotel, great service, room 1712 has beautiful view.
Paul
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Awesome. Location and Views
Siroos
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is our second time that we stay at Pan Pacific. Thanks guys!
Jason
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great work
Raj
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, friendly staff, clean and modern rooms!
Simon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great staff
Greg
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Had a very comfortable stay at this hotel. Rooms are clean, comfortable and well maintained. Service was efficient and friendly.
Caitlin
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Loved the location, rooms were great, clean and breakfast amazing. Will def be back
Rudy
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Friendly staff at reception, quick check in. Birthday gift which was very nice. Rooms have a great view. Sadly the breakfast was not very good, cold lack luster, food was cold not many options.
Hirut
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I really enjoyed my stay here. The staff were very friendly and the place was beautiful.
Craig
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The Pan Pacific charges as a 6 star with 2 star service. It relies on the adjoining Convention Centre for occupancy - restaurant closed on Sunday, presumably as there were no conference attendees. The Level 4 lounge is seldom open,understaffed and underserviced. Food of a poor standard generally. The Pan Pacific does not compare to the likes of Sydney's Fullerton, Swiss, Sofitel and ensures that I will never attend the Melbourne Conference Centre again. This is the first accomadation review I've ever contibuted because the Pan Pacific is the worst 4,5,6 star I've ever occupied.
Read More
Peter
icon-Business Family
Business Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Conveniently located to yarra waterfront and convention center
Glenn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Just love the location and friendly staff
Melissa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were friendly from the moment we pulled up to valet parking through to check out. Buffet breakfast each day was delicious, staff even came over to offer barista made coffees and teas. There was something to eat for everyone. Our Family Room was on the 12th floor with views across the city and part of the Yarra. Room was clean and tidy. We can’t wait to come stay again!
Read More
Dino
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The only problem with this place ,is the temperature of the room is controlled by staff. So every time you want to change the temperature of room you have to call front staff. Very disappointing
Number of reviews per page
20
40