What are the guest reviews for Pullman Reef Hotel Casino?

Pullman Reef Hotel Casino is well-known for its Location, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Pullman Reef Hotel Casino

Name: Pullman Reef Hotel Casino
Address: 35-41 Wharf Street, PO Box 7320, Queensland, Cairns City, Cairns, Queensland, Australia, 4870, PO Box 7320, Queensland, 4870, Australia
Rating: 9.4

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9.4

/10

Exceptional

1,000 reviews

What Guests Say About Their Stay

Allan

10.0

/ 10

A very clean spacious room. All staff friendly and helpful. Excellent breakfast with reasonably priced evening meals available. The only negative was the street noise coming from the youth of Cairns on Friday and Saturday nights through until 4:00 am. If staying on these nights see if you can get a room not facing Abbott St.

Nelson

10.0

/ 10

Had a great stay, comfortable and clean, above the casino so we had a bistro available until late and the location was perfect for our tours and for dining options at the marina.

Ellena

10.0

/ 10

Perfect room and location, great friendly staff too. The only downside was the gym, as it was a bit dirty and didn’t have any mats. The sauna had a huge draft coming in too. Honestly though, everything else about our stay was fantastic.

In the Area

See Map

35-41 Wharf Street, PO Box 7320, Queensland, Cairns City, Cairns, Queensland, Australia, 4870

Main Facilities

This accommodation offers:

Casino

Outdoor pool

Swimming pool

Express check-out

ATM/Banking

Pullman Reef Hotel Casino is a 5-star hotels that has been welcoming guests since 1995. The accommodation went through a renovation in 2001. Pullman Reef Hotel Casino is part of Accor. There are 128 rooms spread across 7 floors.

What's around Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland, Cairns City, Cairns, Queensland, Australia, 4870

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Discover More About Pullman Reef Hotel Casino

General Information

Location

Located at PO Box 7320, 35-41 Wharf Street, Queensland in CAIRNS, AUSTRALIA. Those looking to explore will find Tjapukai Aboriginal Cultural Park, Curtain Fig National Park, and Crater Lakes National Park nearby. Closest airport is Cairns Intl, 4.913 km away from the accommodation.

Facilities & Amenities

Pullman Reef Hotel Casino has Casino, Outdoor pool, Swimming pool, Express check-out, ATM/Banking, and more.

Contact

Email: reservations@reefcasino.com.au
Phone number: 61740308888
Website: http://www.pullmanhotels.com/gb/hotel-2901-pullman-reef-hotel-ca

All facilities in Pullman Reef Hotel Casino

Facility

Casino

Outdoor pool

Swimming pool

Accommodation Services

Bedroom

Others

Restaurant

Guest Services

24-hour front desk
Express check-in
Express check-out
Concierge

Travelling with Companions

Babysitting

Activity & Leisure

Outdoor pool
Casino

Nearby Facilities

ATM/Bank

Accommodation Policy & General Information in Pullman Reef Hotel Casino

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 11:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 11:00
Available rooms at Pullman Reef Hotel Casino	128
Number of floors in Pullman Reef Hotel Casino	7
Another facilities in Pullman Reef Hotel Casino	24-hour front desk, Express check-in, Express check-out, Concierge, Babysitting

Frequently asked question in Pullman Reef Hotel Casino

What is normal check-in & check-out time at Pullman Reef Hotel Casino?

The standard check-in time at Pullman Reef Hotel Casino is starting from From 14:00 while the latest check-out time is at Before 11:00

How many stars does Pullman Reef Hotel Casino have?

Pullman Reef Hotel Casino is a 5.0-star hotel.

How many floors does Pullman Reef Hotel Casino have?

Pullman Reef Hotel Casino has 7 floors.

How many rooms does Pullman Reef Hotel Casino have?

Pullman Reef Hotel Casino has 128 rooms in total.

Does Pullman Reef Hotel Casino have a swimming pool?

Yes, a swimming pool is available at Pullman Reef Hotel Casino.

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More Reviews from Other Guests in Pullman Reef Hotel Casino

Overall Ratings & Reviews Pullman Reef Hotel Casino

Other sources (1,000)

9.4

Exceptional

From 1,000 reviews

Cleanliness

9.4

Room Comfort

9.6

Location

10.0

Service and Facilites

9.6

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Traveler Reviews Pullman Reef Hotel Casino

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Top reviews

Lisa

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

My husband and I I loved the front desk people and all the staff.

Karen

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lachlan

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great location, got to watch a cruise liner slowly come into port from my room balcony. In a quiet spot of Cairns, barely any traffic so very peaceful. Rooms are quite spacious, the shower even has a bench in there to really relax! Conveniently next to the marina if you’re going on a barrier reef trip, short walk to all the restaurants and cafes too.

Jens-Erik

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location and good amount of room. Carpets need updating.

Allan

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Nelson

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Had a great stay, comfortable and clean, above the casino so we had a bistro available until late and the location was perfect for our tours and for dining options at the marina.

THERESE

with Partner

2.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The room was fine as was the location but we arrived after traveling from central Victoria and all we wanted was an early night. Unfortunately there was a band playing nearby that was so loud we could not sleep. We tried closing the doors and shutters and asking staff for earplugs. They could only supply one pair and were woefully inadequate anyway. The band played until 1.00am and I was told that this happened Saturdays and Fridays. So if you are planning to stay there you might want to avoid those days, I don’t understand how a hotel can offer full priced accommodation for a room that is not fit for purpose.

Richard

Friends and family with Friends

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great location and clean well appointed rooms. Issue is the noise, my room was on level 3 and right above the casino entrance which meant being woken at 4am on Friday and Saturday nights and 2am on other nights as casino guests left shouting and making noise. Asked if I could move rooms but told my room type only available on levels 3 and 4, which is strange as my friend paid exactly the same amount and room listed as same but was on level 7.

Christine

with Partner

4.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Requested extended 4 hour stay for hospital visit before we booked in- was told it was okay and agreed to the extra charge. When booking in were told sorry, unable to supply the room for an extra 4 hours and would not even look at an alternative room before we booked in. There were rooms still available on the internet when we checked. Dont understand their attitude - we have stayed there several times over the years. In addition, we were told we could stay until midday, reception called at 5 past 11 and asked us to leave. Right hand doesnt talk to the left hand and I dont think they care either way. Reception Managers attitude is all wrong. This is not a 5 star hotel.

Colin

with Partner

8.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Nice room, suite had a great balcony but the constant fan noise at the pool was a downer!

Mary Ann

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Sam

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Love the location and facilities in house... highly recommended 👌

Colette

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Personnel, déjeuners, propreté tout était parfait y compris l'emplacement.

gretel

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Needs updating. Especially pool area.

Ellena

with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Niamh

with Partner

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Beautiful big comfortable bedroom. Extremely helpful concierge (both gentlemen we dealt with). Excellent location for trips to barrier reef and good restaurants hereby. Very nice outdoor pool area.

Clement

with Partner

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Excellent Hotel in the heart of Cairns

Don

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Outstanding stay!

Antonio

with Partner

8.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Great location. Walking diatance to the harbour with lots of restaurants. Friendly staff

Gaurav

with Children

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

It was clean, friendly staff. Really enjoyed.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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