note: hotel was previously named Hotel Richmond on Rundle Mall
The Richmond Hotel - Adelaide is a hotel is located at Adelaide.
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The Richmond Hotel - Adelaide
Hotels
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8.8
/10
Very Good
1,006 reviews
What Guests Say About Their Stay
Kerri
10.0
/ 10
Convenient for shopping & dining in the CBD. We stay here regularly while in the city, & love that we can walk everywhere.
Leah
10.0
/ 10
Great location and considering where it is, it’s relatively quiet. It’s a bit annoying that the front desk isn’t open on Sunday’s but it’s only a small issue.
Gwen
10.0
/ 10
Great location for my corporate office that I was visiting. Check in was simple.
In the Area
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128 Rundle Mall, Adelaide, South Australia, Australia, 5000
Main Facilities
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Restaurant
Parking
WiFi
Elevator
What's around The Richmond Hotel - Adelaide
128 Rundle Mall, Adelaide, South Australia, Australia, 5000
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Discover More About The Richmond Hotel - Adelaide
General
Near Rundle Mall
Location
The Richmond Hotel - Adelaide is in the heart of Adelaide, within a 5-minute walk of Rundle Mall and University of Adelaide. This hotel is 0.4 mi (0.6 km) from Art Gallery of South Australia and 0.6 mi (1 km) from Adelaide Casino.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Rundle Mall - 0.2 km / 0.1 mi
University of Adelaide - 0.3 km / 0.2 mi
Art Gallery of South Australia - 0.3 km / 0.2 mi
South Australian Museum - 0.3 km / 0.2 mi
East End Cafe Precinct - 0.4 km / 0.2 mi
University of South Australia - 0.4 km / 0.2 mi
State Library of South Australia - 0.4 km / 0.2 mi
Adelaide War Memorial - 0.4 km / 0.2 mi
Ayers House Museum - 0.6 km / 0.4 mi
Parliament House - 0.6 km / 0.4 mi
Government House - 0.7 km / 0.4 mi
Rymill Park - 0.7 km / 0.4 mi
Tandanya (National Aboriginal Cultural Institute) - 0.7 km / 0.4 mi
Westpac House - 0.7 km / 0.5 mi
Adelaide Botanic Gardens - 0.7 km / 0.5 mi
The nearest major airport is Adelaide, SA Airport (ADL) - 9.1 km / 5.7 mi
Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Business Facilities
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Dining
Satisfy your appetite at The Loft, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 30 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
All facilities in The Richmond Hotel - Adelaide
Exterior
Others
Restaurant
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
General
- Banquet
- Parking
- Terrace
Hotel Services
- Luggage storage
- Express check-out
Transportation
- Secure parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Business Facilities
- Conference center
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in The Richmond Hotel - Adelaide
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 17:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Monday - Saturday: 8:00 AM - 5:00 PM
Pets
Service Animals Allowed
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General Information
Popular Facilities | Restaurant, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 17:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Richmond Hotel - Adelaide | 30 |
Number of floors in The Richmond Hotel - Adelaide | 5 |
Another facilities in The Richmond Hotel - Adelaide | Smoke-free area, Safety deposit box, Coffee shop, Banquet, Terrace |
Frequently asked question in The Richmond Hotel - Adelaide
What are available facilities at The Richmond Hotel - Adelaide?
There are top facilites at The Richmond Hotel - Adelaide such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Richmond Hotel - Adelaide?
The standard check-in time at The Richmond Hotel - Adelaide is starting from 14:00 - 17:00 while the latest check-out time is at Before 10:00
Does The Richmond Hotel - Adelaide provide breakfast?
Yes, The Richmond Hotel - Adelaide provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Richmond Hotel - Adelaide have?
The Richmond Hotel - Adelaide is a 4.0-star hotel.
How many floors does The Richmond Hotel - Adelaide have?
The Richmond Hotel - Adelaide has 5 floors.
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More Reviews from Other Guests in The Richmond Hotel - Adelaide
Overall Ratings & Reviews The Richmond Hotel - Adelaide
Traveloka (6)
Other sources (1,000)
8.8
Very Good
From 1,000 reviews
Cleanliness
8.6
Room Comfort
8.6
Location
9.4
Service and Facilites
9.0
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Traveler Reviews The Richmond Hotel - Adelaide
Number of reviews per page
20
40
Top reviews
Jack
Business
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Central accommodation with clean rooms and close by parking.
Kristiana
with Partner
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Easy to go by walking to adelaide central market, to find foods, to tram
The hotel itself is in rundle mall,.so its very convinient.
Parking its easy not to far to the hotel
Holly
with Partner
4.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
I’m very disappointed with my recent stay at the Richmond Hotel in Adelaide and feel compelled to share my experience.
Firstly, the hotel website states that car parking is available. While this is technically true, what it doesn’t make clear is that the parking is actually a public car park and the free parking only applies for one visit. This is completely impractical for guests staying more than one night, and we were not informed of this at the time of booking. It created unnecessary inconvenience during our stay.
The website also advertises that rooms include a minibar. In reality, this turned out to be nothing more than an empty fridge with a single bottle of tap water inside. This is quite misleading and certainly not what most people would reasonably expect when a hotel promotes a minibar.
Unfortunately, the room itself was also far below what you would expect from a supposed 4-star hotel. It was not particularly clean and clearly in need of redecorating. The website describes the rooms as being “styled with natural tones and marbled bathrooms,” but this didn’t reflect the reality we experienced. The carpet was extremely worn and overall the room felt tired and poorly maintained.
We were so shocked and disappointed by the standard of the accommodation that we actually chose not to return for the second night of our stay.
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angela
with Children
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
This entire stay was a nightmare. Staff is extremely unhelpful. Booking was almost cancelled at the last minute, I was told the room was unsold to another customer and the upon arrival it was held for us which I wouldn’t have otherwise known if I hadn’t arrived at the reception in person. Late check out was granted and then the details weren’t passed on so we were woken up. A arranged a cot and none was provided. The room smells of smoke and it filthy, nothing has been updated since the 90’s views on all sides look out to brick walls. Do yourself a favour and do not book this hotel.
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Kon
with Partner
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
all good
Vanessa
with Friends
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Location is great, however rooms are dingy, dirty and ceiling leaked. Woke up to water dripping onto the carpet in a steady stream. I took a video and reported to reception who did move us without issue. The bathroom was mouldy - shower with hair and yellow stains around base of toilet. Beds comfortable.
Alison
with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel was in a fantastic location
Jo
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Great location, nice room, all amenities provided
Robert
with Partner
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Lovely helpful receptionist. Great accomodation
Frances
Friends and Family Family
2.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Checkin was non existent. Office was closed over busiest time of year. Receptionist was off until the new year. Finally got to the executive room which was supposed to be 2 beds. Old, shabby and dirty. Too awful we left. Do not stay here.
Christine
Leisure Family
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Clean, convenient, comfortable, and great value
Sara B
Business
4.0
/10
Reviewed 47 week(s) ago
Hotels.com verified review
Exceptionally poor communication. Dirty.
Kerri
Business and Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Convenient for shopping & dining in the CBD. We stay here regularly while in the city, & love that we can walk everywhere.
Soong Hin
Friends and Family Family
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The room is near the rundle mall and there was noisy at night with around pubs and walks.
Leah
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Great location and considering where it is, it’s relatively quiet. It’s a bit annoying that the front desk isn’t open on Sunday’s but it’s only a small issue.
Jennifer
Leisure with Partner
4.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Hotel has no reception on sundays, so need to do after hours check in. No signs etc where keypad is? After hours phone number just kept disconnecting. Room was old. Bathroom cabinet door fell off.
Dwayne
Leisure with Partner
4.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
To start with, the staff were great, friendly and helpful. We had accidentally booked the wrong dates but they helped us change them without affecting us financially. This is where the good side of the stay finished.
Our room was freezing cold and the heating was not working (in the middle of winter). We couldnt get a change of room due to bookings so were given a couple of bar heaters but they still didnt help make the room any more comfortable.
In the bathroom we never touched a cold water tap and the water was barely hot enough for a shower. The ceiling in the bathroom still had raw spak and plaster that hadnt been sanded back and painted.
Walking around the corridors it was evident they dont get vacuumed often with paint flakes and dirt on the floor.
On Saturday we went to the restaurant for a couple of drinks but wasnt able to as it was reserved for a function so we went to bar in basement only to have this shut at 6pm. Previously mentioned function had live music playing so loud we couldnt be comfy in our room or sleep.
In the past we would confidently book at the Richmond and trust it would be a good stay, but over the last couple of years this trust and comfort has eroded and we will be looking elsewhere in the future as it feels its gradually going downhill.
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Gwen
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Great location for my corporate office that I was visiting. Check in was simple.
Agata
Leisure Family
6.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The room was comfortable space wise.
Beds were comfortable.
But the shower was dirty with grime and mould. Dust was evident where the glasses and cups were kept.
We were given another room straight away once we brought it to the attention of the receptionist. However a clean room/bathroom is expected from the get go.
Accommodation was easily accessible to anyone passing by. The locks to our room were very outdated and no barrier for any random to access.
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James
with Partner
6.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Unfortunately when we were there the Restaurant was not open on Sunday night. I do not know if this is normal
. Also there were no information centres open in Adelaide on Sunday night.
Number of reviews per page
20
40
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