โรงแรมริชมอนด์ - แอดิเลด

Good location on Rundle Mall. We were just there for one night & checked in after hours, which was easy enough - you just call a phone number provided in an email. Parking was already validated for us, in the Wilson’s carpark, so that was really helpful. Cute little touches in the room such as hot chocolate sachets & Tim tams! The toiletries provided in the bathroom were really nice too. The bed & pillows were comfy & the room was cosy. It had everything we needed for a night’s stay. If you’re after coffee in the morning, there’s a little coffee kiosk in the Adelaide Arcade. Check out was easy, as the keys were just put back in the lock box. Security deposit was refunded quickly too, most places take ages to refund this, so that was great too.

from the aggressively rude staff that went through my mates bag that was left in our room to the appalling state of the bathroom and bed mattress it was probably the worst hotel experience ever! Rude and dirty is the best way to explain it.

Ants in Bathroom

Difficult to find Self Late checkout very uncomfortable and annoying if you dont have an australian phone. Old facilities, door locker feels unsafe.

Central accommodation with clean rooms and close by parking.

Easy to go by walking to adelaide central market, to find foods, to tram The hotel itself is in rundle mall,.so its very convinient. Parking its easy not to far to the hotel

I’m very disappointed with my recent stay at the Richmond Hotel in Adelaide and feel compelled to share my experience. Firstly, the hotel website states that car parking is available. While this is technically true, what it doesn’t make clear is that the parking is actually a public car park and the free parking only applies for one visit. This is completely impractical for guests staying more than one night, and we were not informed of this at the time of booking. It created unnecessary inconvenience during our stay. The website also advertises that rooms include a minibar. In reality, this turned out to be nothing more than an empty fridge with a single bottle of tap water inside. This is quite misleading and certainly not what most people would reasonably expect when a hotel promotes a minibar. Unfortunately, the room itself was also far below what you would expect from a supposed 4-star hotel. It was not particularly clean and clearly in need of redecorating. The website describes the rooms as being “styled with natural tones and marbled bathrooms,” but this didn’t reflect the reality we experienced. The carpet was extremely worn and overall the room felt tired and poorly maintained. We were so shocked and disappointed by the standard of the accommodation that we actually chose not to return for the second night of our stay.

This entire stay was a nightmare. Staff is extremely unhelpful. Booking was almost cancelled at the last minute, I was told the room was unsold to another customer and the upon arrival it was held for us which I wouldn’t have otherwise known if I hadn’t arrived at the reception in person. Late check out was granted and then the details weren’t passed on so we were woken up. A arranged a cot and none was provided. The room smells of smoke and it filthy, nothing has been updated since the 90’s views on all sides look out to brick walls. Do yourself a favour and do not book this hotel.

all good

Location is great, however rooms are dingy, dirty and ceiling leaked. Woke up to water dripping onto the carpet in a steady stream. I took a video and reported to reception who did move us without issue. The bathroom was mouldy - shower with hair and yellow stains around base of toilet. Beds comfortable.

Hotel was in a fantastic location

Great location, nice room, all amenities provided

Lovely helpful receptionist. Great accomodation

Checkin was non existent. Office was closed over busiest time of year. Receptionist was off until the new year. Finally got to the executive room which was supposed to be 2 beds. Old, shabby and dirty. Too awful we left. Do not stay here.

Good location I did not aware the check in time end at 6pm, thank you for the hotline staff for spending 20mins to help me get a room.

Clean, convenient, comfortable, and great value

Exceptionally poor communication. Dirty.

Convenient for shopping & dining in the CBD. We stay here regularly while in the city, & love that we can walk everywhere.

The room is near the rundle mall and there was noisy at night with around pubs and walks.

Great location and considering where it is, it’s relatively quiet. It’s a bit annoying that the front desk isn’t open on Sunday’s but it’s only a small issue.