Best Western Plus Hotel Arcadia

Very very helpful front desk people!!! All of them dedicated a lot of time to explain to us every question we had. They even made phone calls for us to find a Bar to watch the FIFA game. The rooms are very spacious and clean.

Very clean and staff very professional. Walking distance to main shops about 30 minutes but goes by fast. Good area.

The location of this property was not what I was expecting having never visited Vienna. This is clearly a hotel for business people and not necessarily for tourists. When we arrived our room was ready, which was lovely but there were issues with the room. The curtains were off the rod, the toilet paper holder was falling off the wall and the step on garbage can didn't work. Also the television wasn't working. I asked for these items to be fixed and they were done the next day! Very good service. But rather annoying in the first place. The staff were lovely. Breakfast was great. I was happy to have Oat Milk for my coffee. The start time at 6:30 was also terrific.

Breakfast was not worth the €18 per day. Better off just eating breakfast somewhere else.

Staff were very friendly and the hotel had a very convenient location. Lovely breakfast available.

Clean room, less than a 10 minute walk to busway, very quiet.

Very poor sound proofing. Woke up every morning by door slamming and ppl walking down the corridor.

Test was nice and stuff was lovely

Everything was fine except the shower is a disaster. There is no door or curtain and you can’t use the shower without the floor getting completely soaked.

Check in was very easy, having done most of it online. Hotel is very convenient, being 5 minutes walk from the nearest U-bahn stop (Nestroyplatz). However, room was quite small and was looking generally quite 'tired'. There was no functioning air-conditioning.

Many thanks to the staff for taking care of my luggage the few days im away from Vienna. Apart from the trash bin lid that’s not working in the room, everything is in good condition

Good pricing; close to where I wanted to go

I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.

I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience

It's conveniently located near grocery stores & metro. I enjoyed walking so I don't mind walking while sightseeing along the way. The front desk is always staffed & helpful. There's a fridge & percolator that's perfect for making my own coffee. Although they offer breakfast but at 18€ per day, I preferred getting my own food from nearby grocery stores that sell ready made sandwiches & salads, etc. I'd come back to this hotel again.

This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.

Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.

Only stayed 1 night.

Location & accomodation good, staff excellent.

The hotel suited our purposes perfectly. The staff was friendly and helpful. You need to become familiar with public transportation to enjoy Vienna as a tourist if you use this hotel. There is an Underground station few meters away, but if that kind of thing intimidates you, consider another hotel. The area around the hotel is quiet which makes it good for sleeping but you need to get to one of the main areas to have the best Vienna experience. There are a few restaurants and bars near the hotel and it was safe enough at night, but the action is elsewhere.