My experience at this property was extremely disappointing from the moment I arrived. The staff member at the reception desk did not acknowledge my presence or greet me. I had to ask, "I'm here to check in. Is this where I need to go?" before anyone assisted me.
Unfortunately, the check-in process only got worse. The receptionist who checked me in was rude, abrupt, and unwelcoming. When I asked if someone could assist me with my luggage, I was simply told they did not provide that service. Thankfully, the security officer stepped in and kindly helped me with my bags. He was the only staff member who demonstrated professionalism and courtesy.
The room itself was unacceptable. It had clearly not been properly cleaned. The bed linens did not appear fresh, and the bathroom was filthy. Basic amenities such as a refrigerator, microwave, and iron were also missing, making the stay even more inconvenient.
Overall, the cleanliness, lack of hospitality, and poor customer service made this one of the worst hotel experiences I have had. I would not recommend staying here.