Sofitel Brussels Europe

Awesome stay!

The hotel is in great location. It’s just a few steps from restaurants and bars. We enjoyed our time in Brussels.

I don’t have pets. I didn’t go to the bar.

Nice contemporary room..loved the free chilled water.

It was a truly fantastic stay. Everything was perfect!

Hotel is located in a quiet area of Brussels but just a 25 minute walk into the centre or short taxi ride. Plenty bars and restaurants nearby and there a great patisserie located opposite in the square for morning coffee and a croissant before setting out for the day. Strongly recommend a day trip to Bruges & Ghent on the train

Excellent location. Updated and clean modern, light filled rooms Welcoming staff.

Lovely quiet room, lots of nice restaurants and bars nearby.

All was good, except for WiFi, though they had WiFi, they didn’t have secure WiFi acceptable to corporate VPN policies. Hence the only option was to connect to Ethernet when I needed to connect to work VPN. Staff was courteous and friendly, clean room and good location.

Yes

Nice breakfast, comfy beds

Nice clean rooms and staff were very helpful.

The Hotel is pretty beaten up. Not enough people to serve guests. Mold in the shower, Broken furniture, No Body welcoming you at arrival....

Great property safe and comfortable

The beds are really uncomfortables. The Gym too small with broken machines. Frankly it’s not like Sofitel international standard. Had better experience in others Sofitel’s in others countries.

Excellent hotel. Not central but HOHO bus stop is close along with public transport. Would definitely stay again

We had a great time. Wonderful location

Centrally located. Welcoming, excellent service. We couldn’t be happier

Nice location

Hotel is nice but staff very unwelcoming. We arrived at 10 am after over 12 hours travel and asked to get our rooms earlier. Front Desk said there is nothing they can do and we have to wait till 3 pm, then 30 minutes later she said they can give us other room for few hours but will charge us "Early check in fee" 70 Euro. WHAT???? I never heard in my life such things, especially when you pay premium for 5 star hotel, I called Manager to complain with hope to find solution and she in the same "Robotic" manner with same "Million Dollar" smile told me that unfortunately they can't help me... We also were hungry, went to their restaurant in hotel to take breakfast (at 10:40 am) and they told us restaurant is closed. Breakfast till 10:30 am only and lunch only after 12 pm. When we asked where can we eat the answer was " I don't know" Hotel looks pretty clean and modern but don't expect any friendly welcoming approach by the staff. The attitude there is check in, check out and get lost... I was in Brussels many times and there is so many great hotels in the area. I don't see myself coming to this hotel back again.