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G Eleven Hotel

Hotels
7.0
/10
Pleasant
123 reviews

What Guests Say About Their Stay

Saravanan

10.0
/ 10
The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.

Adriana

10.0
/ 10
We stayed at G Eleven for 2 nights. The staff is really nice, always helpful and they gave us one night, one of the VIP rooms. Also the pool is really nice and good after a full day of traveling. Basic breakfast cooked in front of you and airport drop off arange at a good price. Overall, I would recommend this place.

Jairo

10.0
/ 10
This hotel is great. The rooms are spacious and clean. Many complaint about the hotel its a moderate hotel nothing bad about it. Its behind the Royal Palace which makes it very convenient to walk almost anywhere around the surrounding areas and the riverbank. The staff were extremely friendly, the breakfast was good.
In the Area
See Map
G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Chey Chumneah, Doun Penh, Phnom Penh, Cambodia, 12206

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
G Eleven Hotel is a hotel is located at Chey Chumneah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around G Eleven Hotel

G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Chey Chumneah, Doun Penh, Phnom Penh, Cambodia, 12206
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Lobby G Eleven Hotel
Lobby 2 G Eleven Hotel

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General


Near Royal Palace

Location


With a stay at G Eleven Hotel, you'll be centrally located in Phnom Penh, steps from Royal Palace and 8 minutes by foot from Riverside. This hotel is 0.8 mi (1.2 km) from Central Market and 1.3 mi (2.1 km) from NagaWorld Casino.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Royal Palace - 0.1 km / 0.1 mi
National Museum of Cambodia - 0.4 km / 0.3 mi
Royal Palace Park - 0.5 km / 0.3 mi
Riverside - 0.7 km / 0.4 mi
Kandal Market - 0.8 km / 0.5 mi
Wat Ounalom - 0.8 km / 0.5 mi
313 Quayside - 0.8 km / 0.5 mi
Wat Botum - 0.9 km / 0.6 mi
Independence Monument - 0.9 km / 0.6 mi
Preah Sisowath Quay - 0.9 km / 0.6 mi
Preah Sihanouk Garden - 1 km / 0.6 mi
Cambodia-Vietnam Friendship Monument - 1.1 km / 0.7 mi
Chaktomouk Conference Hall - 1.1 km / 0.7 mi
Sorya Shopping Center - 1.1 km / 0.7 mi
Silver Pagoda - 1.2 km / 0.7 mi

The nearest major airport is Techo Intl. Airport (KTI) - 24.9 km / 15.5 mi

Facilities


Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Rooms


Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in G Eleven Hotel

Swimming Pool G Eleven Hotel
Swimming Pool
Common Space G Eleven Hotel
Common Space
Lobby G Eleven Hotel
Lobby
Others G Eleven Hotel
Others
Restaurant G Eleven Hotel
Restaurant

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Transportation

  • Limo or town car service
  • Shopping center shuttle
  • Area shuttle
  • Airport transfer

Things to Do

  • TV lounge
  • Outdoor pool
  • Pool sun loungers

General

  • Parking
  • Terrace
  • Motorcycle parking

Food and Drinks

  • Continental breakfast
  • Breakfast

Business Facilities

  • Business facilities
  • Computer station

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Shuttle Service

  • Ferry terminal shuttle

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in G Eleven Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at G Eleven Hotel
38
Number of floors in G Eleven Hotel
5
Another facilities in G Eleven Hotel
Laundry service, Express check-in, Luggage storage, Porter, Multilingual staff

Frequently asked question in G Eleven Hotel

What are available facilities at G Eleven Hotel?
There are top facilites at G Eleven Hotel such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at G Eleven Hotel?
The standard check-in time at G Eleven Hotel is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00
Does G Eleven Hotel provide breakfast?
Yes, G Eleven Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does G Eleven Hotel have?
G Eleven Hotel is a 3.0-star hotel.
How many floors does G Eleven Hotel have?
G Eleven Hotel has 5 floors.
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More Reviews from Other Guests in G Eleven Hotel

Overall Ratings & Reviews G Eleven Hotel

Traveloka (4)
Other sources (119)
7.0
Pleasant
From 119 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
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Traveler Reviews G Eleven Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Canadian
2.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Read More
Claudia
6.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant. However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Read More
jk
4.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
Saravanan
icon-Family
Family
10.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
NZ-Traveller
6.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
Jorge G.
8.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Alan
6.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

Return visit to this pretty good hotel. After many previous visits Nice pool, clean rooms, and a free (forgettable) breakfast. Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread. Repeated request, upon checkout, and was stonewalled. So: Pay 5 nights get only 4. May not return. I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
Read More
David
4.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
Dariusz
8.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

I always stay here while in Phnom Penh. Good staff and nice pool. Convenient.
experienced
4.0
/10
Reviewed 530 week(s) ago

Expedia Group verified review

Sheets not changed in 5 nights, pool good, bath quite dirty we had to clean it, no kettle for coffee, omelette breakfast fine, general state of hotel run down and not clean beyond front foyer, staff friendly and helpful, noisy busy street can avoid if not in front room, air con not working moved to another room but this is common problem at budget hotels.
Read More
Jodie
icon-with Partner
with Partner
4.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

Very basic hotel in Phnom Penh that is close to place and water front.. room was clean, good internet access but bed was rock hard and only one small pillow. ask for another but they didn't have any spares. Pool was small but clean. No lift service to the four floors of hotel. breakfast extremely basic. fried egg or omelette with toast. Staff were helpful with booking of transport but overall expensive for what is offered.
Read More
Christopher
4.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

I stayed here for over a month several years ago and found it a good enough place. But this trip I move out after a couple of days. Tired of things not working and tired of the demotivated staff. I don't know who owns this place but they need to reinvest some of their profits back into the business.
michali
8.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

Really enjoyed this hotel, I,ll definitely return
Ronald
8.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

No problems, friendly staff, comfortable bed, room had a fridge and flat screen so all was good. Nice balcony too.
elizabeth
icon-Family
Family
6.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

In our short stay the hotel met our needs. We had a strange room with a gigantic bed though. We could have slept 4 or 5 people in that bed. The A/C could have been stronger, but was adequate. The pool was nice to cool off in. The hotel was in walking distance of the palace and theater as well as many shops.
Dariusz
10.0
/10
Reviewed 562 week(s) ago

Hotels.com verified review

Nice hotel, helpful personnel, good value for money, highly recommend it.
martin
icon-with Partner
with Partner
6.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

Ok staff fine Shower / bathroom not good floor wet all the time from rubbish hand held shower on short hose over a corner bath that moves Had to move twice as door to balcony dont lock and easy access from other rooms Breakfast not great but ok and can except after other hotels Pool not very clean green around steps
Kari
6.0
/10
Reviewed 566 week(s) ago

Expedia Group verified review

I get there after a 7 1/2 hour bus ride, tired ready to crash. It's 3pm, they check me in and my hands are full. The girl reaches over to help and grabs my pillow! Really, my pillow! And when she brings me to my room it's slept in from the last guest, dirty and I say, the rooms not clean. Oh she says and doesn't explain anything just leaves. So I go wait in the lobby for 30 min and still no one says anything, I finally go check and they had cleaned it! It just seemed like I was not a guest but someone that they didn't want to help.
Read More
gemspirit
6.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

Lovely staff. Had two different rooms both were faulty. Eg one aircon hardly worked at all no safe had to unplug fridge for power outlet The other air good ,safe etc. but no kettle with the complimentary coffee. Overall having a pool, close to king palace riverside etc smiling staff. Will stay there again
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews G Eleven Hotel

Traveloka (4)
Other sources (119)
7.0
Pleasant
From 119 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.4

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews G Eleven Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Canadian
2.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
Read More
Claudia
6.0
/10
Reviewed 443 week(s) ago

Hotels.com verified review

The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant. However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
Read More
jk
4.0
/10
Reviewed 445 week(s) ago

Expedia Group verified review

This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
Saravanan
icon-Family
Family
10.0
/10
Reviewed 493 week(s) ago

Hotels.com verified review

The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
NZ-Traveller
6.0
/10
Reviewed 506 week(s) ago

Expedia Group verified review

The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
Jorge G.
8.0
/10
Reviewed 510 week(s) ago

Hotels.com verified review

The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Alan
6.0
/10
Reviewed 515 week(s) ago

Hotels.com verified review

Return visit to this pretty good hotel. After many previous visits Nice pool, clean rooms, and a free (forgettable) breakfast. Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread. Repeated request, upon checkout, and was stonewalled. So: Pay 5 nights get only 4. May not return. I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
Read More
David
4.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
Dariusz
8.0
/10
Reviewed 521 week(s) ago

Hotels.com verified review

I always stay here while in Phnom Penh. Good staff and nice pool. Convenient.
experienced
4.0
/10
Reviewed 530 week(s) ago

Expedia Group verified review

Sheets not changed in 5 nights, pool good, bath quite dirty we had to clean it, no kettle for coffee, omelette breakfast fine, general state of hotel run down and not clean beyond front foyer, staff friendly and helpful, noisy busy street can avoid if not in front room, air con not working moved to another room but this is common problem at budget hotels.
Read More
Jodie
icon-with Partner
with Partner
4.0
/10
Reviewed 537 week(s) ago

Hotels.com verified review

Very basic hotel in Phnom Penh that is close to place and water front.. room was clean, good internet access but bed was rock hard and only one small pillow. ask for another but they didn't have any spares. Pool was small but clean. No lift service to the four floors of hotel. breakfast extremely basic. fried egg or omelette with toast. Staff were helpful with booking of transport but overall expensive for what is offered.
Read More
Christopher
4.0
/10
Reviewed 538 week(s) ago

Hotels.com verified review

I stayed here for over a month several years ago and found it a good enough place. But this trip I move out after a couple of days. Tired of things not working and tired of the demotivated staff. I don't know who owns this place but they need to reinvest some of their profits back into the business.
michali
8.0
/10
Reviewed 549 week(s) ago

Hotels.com verified review

Really enjoyed this hotel, I,ll definitely return
Ronald
8.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

No problems, friendly staff, comfortable bed, room had a fridge and flat screen so all was good. Nice balcony too.
elizabeth
icon-Family
Family
6.0
/10
Reviewed 550 week(s) ago

Hotels.com verified review

In our short stay the hotel met our needs. We had a strange room with a gigantic bed though. We could have slept 4 or 5 people in that bed. The A/C could have been stronger, but was adequate. The pool was nice to cool off in. The hotel was in walking distance of the palace and theater as well as many shops.
Dariusz
10.0
/10
Reviewed 562 week(s) ago

Hotels.com verified review

Nice hotel, helpful personnel, good value for money, highly recommend it.
martin
icon-with Partner
with Partner
6.0
/10
Reviewed 564 week(s) ago

Hotels.com verified review

Ok staff fine Shower / bathroom not good floor wet all the time from rubbish hand held shower on short hose over a corner bath that moves Had to move twice as door to balcony dont lock and easy access from other rooms Breakfast not great but ok and can except after other hotels Pool not very clean green around steps
Kari
6.0
/10
Reviewed 566 week(s) ago

Expedia Group verified review

I get there after a 7 1/2 hour bus ride, tired ready to crash. It's 3pm, they check me in and my hands are full. The girl reaches over to help and grabs my pillow! Really, my pillow! And when she brings me to my room it's slept in from the last guest, dirty and I say, the rooms not clean. Oh she says and doesn't explain anything just leaves. So I go wait in the lobby for 30 min and still no one says anything, I finally go check and they had cleaned it! It just seemed like I was not a guest but someone that they didn't want to help.
Read More
gemspirit
6.0
/10
Reviewed 569 week(s) ago

Expedia Group verified review

Lovely staff. Had two different rooms both were faulty. Eg one aircon hardly worked at all no safe had to unplug fridge for power outlet The other air good ,safe etc. but no kettle with the complimentary coffee. Overall having a pool, close to king palace riverside etc smiling staff. Will stay there again
Number of reviews per page
20
40