Comfort Inn Mont Laurier

The restaurant was closed for construction. The shower had 2 conditionner bottles in the wall and no shampoo. The shower had some mold spots also. People were friendly and the room was clean but it’s noisy when you have workers from Hydro Québec that wake up early in the morning and are stom’ing around in their work boots.

Vraiment personnel impoli et inadéquat

Was very disappointed I booked the hotel based on the bar restaurant being on location. It was closed for some reason. We were on snowmobiles so going out to eat wasn’t an option. Paid top price for a bed. Had to eat at the convenience store up the road. Disappointed in Hotels.com as well as the property for not disclosing that. I’ll be booking and staying somewhere else next time

It was great.

All above

M

The sound of the heat machine. Terrible ! I didn't sleep until I close it and then I was frozen. The room is for a disabled person so the shower also.

Room was ok, staff was good, the restaurant was having problems with minutes availability and breakfast in the morning was delayed by equipment failures

Had a terrible experience with the lady at the from desk today at the time I checked out. The comforter that my son had was clean but was very fragile due to being bleached/washed repeatedly and it tore from a side when he tried to go underneath. I informed this to the receptionist and she came to assess the situation and was being condescending and stating that it’s a damage caused by us when I showed how fragile is the cloth and that it’s also a very common sign of wearing off of any cloth material but she still denied and said the most absurd thing that “the other one is not like this and why it didn’t happened to that”. Obviously, that’s the whole point I was making and according to her, all clothes are in the same quality and age by default :). Then, I requested the housekeeping manager to assess this and a nice gentleman confirmed that I was right and explained the cause of it is exactly what I said. My point is, I was being logical and this person didn’t have any curtesy to even listen to and didn’t even consider anything I said. This is very poor customer care and I decided to never to stay at this place. Management should look into proper training of the staff and teach that majority of communication is non-verbal. Anyhow, I have often stayed with comfort inn around and this is my first similar experience. I would never recommend this place to anyone.

A

Beaucoup de bruit ( nuit)

Nice stay

Have stayed before in winter and had a better experience. This time the room was in poor condition, TV difficult to use (no English option - not the end of the world) window broken so could not be opened, and noisy aircon that was needed as the window was stuck shut. Bathroom sink cracked and just generally poor condition. But it served a purpose - plenty of parking and easy ATV trail access!

Nice staff 👍

Great

U

Not worth the money!! It’s a run down property, dirty bathroom, light fixtures falling down in the room, barely any amenities at all. Unless you’re a big fan of “La Cage”, you can find better around.

N’accommode pas les travailleurs de la santé j’ai Check in à 1h am puisque je travail soir et il m’ont mis dehors de manière cavalière par la réceptionniste à midi …en me narguant … malgré le fait que j’étais prête à payer pour un late check out … chambre 118 à côté d’une grosse porte en métal que a commencer à s’ouvrir et se fermer à 6h am …

Lors de visites précédentes la chambre était plus grande et agréable.

Spacious room