Hotel Grand Pacific

Hotels
9.1
/10
Exceptional
2,037 reviews

What Guests Say About Their Stay

Alex

10.0
/ 10
We stay at The Grand multiple years for our anniversary. This was our 16th anniversary. And it was fantastic as always. Kevin the mixologist in Fathom always makes incredible drinks and provides top notch service. The kids were disappointed the pool and hot tub maintenance was extended this year. But this can happen.

Dan

10.0
/ 10
Everything about the experience was top notch. The staff was amazing, the room was beautiful. 100 stars!! Perfect!!

Ryann

10.0
/ 10
Super clean, friendly staff, excellent location, safe parking, fantastic amenities!
In the Area
See Map
463 Belleville St, Capital Regional District, British Columbia, Canada, V8V1X3

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Grand Pacific is a hotel is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Grand Pacific

463 Belleville St, Capital Regional District, British Columbia, Canada, V8V1X3
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Discover More About Hotel Grand Pacific

Location


Hotel Grand Pacific is a hotel is located at Capital Regional District.

About Hotel Grand Pacific

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Grand Pacific exclusively for you.

Hotel Grand Pacific is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Grand Pacific.

All facilities in Hotel Grand Pacific

Others Hotel Grand Pacific
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Hot tub
  • Indoor pool
  • Health club
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Conference rooms
  • Computer station

General

  • Banquet
  • Ballroom
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • Hair salon

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Grand Pacific

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 for adults, and CAD 6 to 10 for children
  • Self parking fee: CAD 28.00 per night (in/out privileges)
  • Valet parking fee: CAD 35.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Grand Pacific
304
Number of floors in Hotel Grand Pacific
10
Another facilities in Hotel Grand Pacific
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in Hotel Grand Pacific

What are available facilities at Hotel Grand Pacific?
There are top facilites at Hotel Grand Pacific such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Pacific?
The standard check-in time at Hotel Grand Pacific is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Grand Pacific provide breakfast?
Yes, Hotel Grand Pacific provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Grand Pacific have?
Hotel Grand Pacific is a 4.0-star hotel.
How many floors does Hotel Grand Pacific have?
Hotel Grand Pacific has 10 floors.
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More Reviews from Other Guests in Hotel Grand Pacific

Overall Ratings & Reviews Hotel Grand Pacific

Traveloka (1)
Other sources (2,036)
9.2
Exceptional
From 2,036 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Grand Pacific

Number of reviews per page
20
40
Top reviews
Raymond
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice Hotel. Clean rooms. Pleasant staff. Great location
Steve
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, incredible location
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stay at The Grand multiple years for our anniversary. This was our 16th anniversary. And it was fantastic as always. Kevin the mixologist in Fathom always makes incredible drinks and provides top notch service. The kids were disappointed the pool and hot tub maintenance was extended this year. But this can happen.
Jessica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was great and staff was amazing!
SUN HEE AN
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was never friendly.
Annie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Terry
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was excellent except for the tv ( it wasn’t a very clear picture).
Sandeep
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room lock was broken therefore we couldnt leave. We called front desk and they sent a maintenence person. He didn't know how long it would take to fix. After 30 mins, I went downstairs to ask front desk. We were unhappy as we had a scheduled appointment which was over 200$. The front staff instead tried puttinf the blame on us, saying we could've left or came to them earlier. We had our valuables in the room, how could we leave our room unlocked. Unfortunately we missed our appointment and they couldn't reschedule us. I had told the manager about our loss, and she's like we've upgraded you. When we went to the new room, yes the furniture was renovated, but it was smaller and the view wasn't as good. We spent over 300$ for the 2 nights here and missed our 200$ appointment. Was not worth it. The manager knew we were unhappy and still didn't try to do anything else.
Read More
Helen and Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Courteous staff. Spacious, comfortable suite with a lovely harbour view.
Darek
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was great, 3 stars because pool was closed. I booked the hotel for pool since I have 3 kids
Ken
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk not being direct as to what is available. Poor TV service. No acess to CNN or Bloomberg Chanel.
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
William
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay! Thanks
Joohyung
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed here from Dec 26 to Dec 28 and found a bedbug in my room. What concerned me most was how lightly this seemed to be treated and the lack of a clear protocol. When I first called, the response was simply asking if I wanted to switch rooms. An inspection wasn’t mentioned until I asked, and I had to request basic steps like spray for my belongings and guidance on what I should do. For laundry/decontamination, I was initially told to find a laundromat myself and submit receipts, which meant spending my vacation time managing the situation. I had to push back and request that the hotel provide support directly, which should have been offered from the start. The whole experience was stressful, especially with the worry of bringing a bedbug home. A refund for the stay was promised, but it has now been about a month and communication has been slow with long gaps between responses. It feels like this is being dragged out instead of resolved promptly.
Read More
Angela M
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was tired and the decor not great. The food from room servicer was terrible. I would not stay there again,
Karin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice room. Too bad the pool is out of service for annual maintenance.
Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Na
Arman Preet
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was closed which was not advertised on expedia, that's the reason we booked the hotel. The rooms are no way comparable to a 4 star, everything is old very old. The hairdryer had glitter on it and was broken, towels we so old and had so much lint.
Dan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything about the experience was top notch. The staff was amazing, the room was beautiful. 100 stars!! Perfect!!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Grand Pacific

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Grand Pacific

Traveloka (1)
Other sources (2,036)
9.2
Exceptional
From 2,036 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Grand Pacific

Number of reviews per page
20
40
Top reviews
Raymond
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice Hotel. Clean rooms. Pleasant staff. Great location
Steve
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel, incredible location
Alex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We stay at The Grand multiple years for our anniversary. This was our 16th anniversary. And it was fantastic as always. Kevin the mixologist in Fathom always makes incredible drinks and provides top notch service. The kids were disappointed the pool and hot tub maintenance was extended this year. But this can happen.
Jessica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was great and staff was amazing!
SUN HEE AN
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was never friendly.
Annie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent
Terry
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was excellent except for the tv ( it wasn’t a very clear picture).
Sandeep
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room lock was broken therefore we couldnt leave. We called front desk and they sent a maintenence person. He didn't know how long it would take to fix. After 30 mins, I went downstairs to ask front desk. We were unhappy as we had a scheduled appointment which was over 200$. The front staff instead tried puttinf the blame on us, saying we could've left or came to them earlier. We had our valuables in the room, how could we leave our room unlocked. Unfortunately we missed our appointment and they couldn't reschedule us. I had told the manager about our loss, and she's like we've upgraded you. When we went to the new room, yes the furniture was renovated, but it was smaller and the view wasn't as good. We spent over 300$ for the 2 nights here and missed our 200$ appointment. Was not worth it. The manager knew we were unhappy and still didn't try to do anything else.
Read More
Helen and Stephen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Courteous staff. Spacious, comfortable suite with a lovely harbour view.
Darek
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was great, 3 stars because pool was closed. I booked the hotel for pool since I have 3 kids
Ken
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Front desk not being direct as to what is available. Poor TV service. No acess to CNN or Bloomberg Chanel.
Scott
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
William
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay! Thanks
Joohyung
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I stayed here from Dec 26 to Dec 28 and found a bedbug in my room. What concerned me most was how lightly this seemed to be treated and the lack of a clear protocol. When I first called, the response was simply asking if I wanted to switch rooms. An inspection wasn’t mentioned until I asked, and I had to request basic steps like spray for my belongings and guidance on what I should do. For laundry/decontamination, I was initially told to find a laundromat myself and submit receipts, which meant spending my vacation time managing the situation. I had to push back and request that the hotel provide support directly, which should have been offered from the start. The whole experience was stressful, especially with the worry of bringing a bedbug home. A refund for the stay was promised, but it has now been about a month and communication has been slow with long gaps between responses. It feels like this is being dragged out instead of resolved promptly.
Read More
Angela M
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was tired and the decor not great. The food from room servicer was terrible. I would not stay there again,
Karin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice room. Too bad the pool is out of service for annual maintenance.
Kevin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Na
Arman Preet
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The pool was closed which was not advertised on expedia, that's the reason we booked the hotel. The rooms are no way comparable to a 4 star, everything is old very old. The hairdryer had glitter on it and was broken, towels we so old and had so much lint.
Dan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything about the experience was top notch. The staff was amazing, the room was beautiful. 100 stars!! Perfect!!
Number of reviews per page
20
40