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The Prince Arthur Hotel

Hotels
Finding rooms for you...
7.0
/10
Pleasant
1,061 reviews

What Guests Say About Their Stay

Dana

10.0
/ 10
Great location: Easy to get to downtown area and the waterfront. Ample parking was available. Breakfast was delicious.

Lynn

10.0
/ 10
The room was very spacious and the views were outstanding. As others have noted, it’s an older hotel and rooms are dated but wouldn’t need much to update the rooms

Louiselle

10.0
/ 10
Comfortable, clean with helpful staff and great restaurant. An older establishment, well maintained with a lot of history.
In the Area
See Map
17 North Cumberland Street, Thunder Bay, Ontario, Canada, P7A 4K8

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Prince Arthur Waterfront Hotel & Suites The Prince Arthur Hotel is a hotel is located at Thunder Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Prince Arthur Hotel

17 North Cumberland Street, Thunder Bay, Ontario, Canada, P7A 4K8
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Exterior The Prince Arthur Hotel
Exterior 2 The Prince Arthur Hotel

Discover More About The Prince Arthur Hotel

General


Near Thunder Bay Tourist Pagoda

Location


With a stay at The Prince Arthur Hotel in Thunder Bay, you'll be in the business district, within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater. This hotel is 0.4 mi (0.7 km) from Prince Arthur's Landing and 0.9 mi (1.5 km) from Hillcrest Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Thunder Bay Tourist Pagoda - 0.2 km / 0.1 mi
OLG Casino Thunder Bay - 0.5 km / 0.3 mi
Magnus Theater - 0.6 km / 0.4 mi
Prince Arthur's Landing - 0.7 km / 0.4 mi
Thunder Bay Military Museum - 0.7 km / 0.5 mi
Lake Superior - 1 km / 0.6 mi
Hillcrest Park - 1.3 km / 0.8 mi
Port Arthur Stadium - 2.5 km / 1.6 mi
Thunder Bay Community Auditorium - 3 km / 1.9 mi
Boulevard Lake Park - 3.3 km / 2 mi
Lakehead University - 3.3 km / 2.1 mi
Lakehead Wellness Path Labyrinth - 3.6 km / 2.2 mi
Intercity Shopping Centre - 4.2 km / 2.6 mi
Thunder Bay Regional Health Sciences Centre - 4.6 km / 2.8 mi
Current River Arena - 4.7 km / 2.9 mi

The nearest major airport is Thunder Bay, ON (YQT-Thunder Bay Intl.) - 11.8 km / 7.3 mi

Renovations


The property will be renovating from March 4 2026 to January 1 2028 (completion date subject to change). The following areas are affected:

  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities


Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Thunder Bay? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.

Dining


Enjoy a satisfying meal at Portside Steak & Seafood serving guests of The Prince Arthur Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.

Rooms


Make yourself at home in one of the 121 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in The Prince Arthur Hotel

Swimming Pool The Prince Arthur Hotel
Swimming Pool
Functional Hall The Prince Arthur Hotel
Functional Hall
Common Space The Prince Arthur Hotel
Common Space
Exterior The Prince Arthur Hotel
Exterior
Others The Prince Arthur Hotel
Others

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Fitness center

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Nearby Facilities

  • Laundry
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in The Prince Arthur Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
Read All

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Prince Arthur Hotel
121
Number of floors in The Prince Arthur Hotel
5
Another facilities in The Prince Arthur Hotel
Banquet, Ballroom, Reception hall, Terrace, Wedding service

Frequently asked question in The Prince Arthur Hotel

What are available facilities at The Prince Arthur Hotel?
There are top facilites at The Prince Arthur Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Prince Arthur Hotel?
The standard check-in time at The Prince Arthur Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Prince Arthur Hotel provide breakfast?
Yes, The Prince Arthur Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Prince Arthur Hotel have?
The Prince Arthur Hotel is a 2.0-star hotel.
How many floors does The Prince Arthur Hotel have?
The Prince Arthur Hotel has 5 floors.
See All

More Reviews from Other Guests in The Prince Arthur Hotel

Overall Ratings & Reviews The Prince Arthur Hotel

Other sources (1,061)
7.0
Pleasant
From 1,061 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Prince Arthur Hotel

Number of reviews per page
20
40
Top reviews
Serge
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a 2 star hôtel at best and it needs renovations!
Lisa
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dated decor.
Dana
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location: Easy to get to downtown area and the waterfront. Ample parking was available. Breakfast was delicious.
Chris
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Thank u for the breakfast very appreciated
Josh
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is great. Staff was outstanding for helping me find a suitable room. Breakfast was outstanding! Will stay again.
Kevin
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room we stayed in was old and run down. The doors to all the rooms slam so hard they can be heard all night. No fault of the hotel but there is a night club across the street that was so loud the music on till 3 am with people yelling and car racing up the street…. Was a sleepless night so we actually checked out at 4am and when we went to our car a couple druggies were at the back door all strung out. Will never return
Read More
Monique
icon-with Pet
with Pet
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bed was comfortable. The property and our room specifically needs updating, repairs and maintenance. Best part was that the hotel was very close to Hoito, the Finnish pancake place inside the Goods&Co market, which is the nicest part of downtown Thunder Bay.
Kevin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

..
Lynn
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very spacious and the views were outstanding. As others have noted, it’s an older hotel and rooms are dated but wouldn’t need much to update the rooms
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A great gym! Great staff!
Ognjen
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An older place ok for a quick stay
Linda
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is dated but you can still feel the echoes of the 1911 Grand Dame she used to be. Excellent staff; Fresh breakfast and terrific pool - clesn, deep and made for swimming.
Nancy
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very old, dirty. I would never stay there again! My two kids and I had no choice to stay there or else I would have changed hotels. We didn’t feel safe at all, needles all over the building. Drunks in the parking lot, we even found random drunks in the hallway downstairs by the pool. The smell of ammonia and mold literally made me sick. There was no heat in the room, no light bulbs in the lamps, the tv didn’t work, it was just horrible. The building needs an upgrade. The pool needs a cleaning and is unsafe for children. I wish I didn’t spend $180 a night to stay there with my two little kids for 3 nights. Breakfast was about the only thing that was good and that’s because we got a ticket to go to the detached restaurant. Never again!
Read More
Ruth Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were unable to have the breakfast as we were travelling. Most places we stay start breakfast at 6:30am. Found 7:30 to be late!
lawrence
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good except for the housekeeping. We had to ask to get our room cleaned and get new towels. We stayed 4 nights, it was unclear if they would have looked after our room if we hadn't asked. Food was good in the restaurant and staff were very polite and helpful. Tea and coffee prices were a little high.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was extremely accommodating and very helpful, but the property itself is extremely dated rundown, not clean and disappointing. The heavy Security was also quite a deterrent. It immediately made us feel like we were in a bad part of town.
Lisa
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very helpful. Hotel is definitely old and shows its wear. Breakfast was great.
Jamie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place to stay
Louiselle
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Comfortable, clean with helpful staff and great restaurant. An older establishment, well maintained with a lot of history.
Andrea
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Terrible experience—save yourself the trouble & book somewhere else. We chose this hotel specifically to use the pool & hot tub after a long drive. Upon arrival, we checked in & asked about the hrs, only to be told that neither was working. This was extremely disappointing, especially since it was the sole reason for our stay. There were no signs posted about this, & no compensation or alternative was offered. We then asked if we could cancel without penalty, given the situation. We were told we would receive a full refund. However, when we requested written confirmation of the cancellation, staff refused to provide it. When we asked to speak with a manager, the situation escalated unnecessarily. A security guard became hostile & interfered while we were speaking with the lady. They also spoke to each other in another language during the interaction, which felt unprofessional & inappropriate given the situation. Having written confirmation of the refund was important to us in case there were issues with the credit card reimbursement. At that point, the front desk lady admitted that the earlier info was incorrect & that we would not, in fact, be receiving a refund. When the manager finally arrived, the interaction did not improve. He was confrontational, dismissive, & unhelpful. Ultimately, no refund was issued, & no confirmation was provided. Overall, a very frustrating & disappointing experience, made worse by poor communication & unprofessional behavior.
Read More
Number of reviews per page
20
40

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Others 4 The Prince Arthur Hotel

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews The Prince Arthur Hotel

Other sources (1,061)
7.0
Pleasant
From 1,061 reviews
Cleanliness

7.2

Room Comfort

7.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Prince Arthur Hotel

Number of reviews per page
20
40
Top reviews
Serge
icon-Family
Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a 2 star hôtel at best and it needs renovations!
Lisa
icon-
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Dated decor.
Dana
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location: Easy to get to downtown area and the waterfront. Ample parking was available. Breakfast was delicious.
Chris
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Thank u for the breakfast very appreciated
Josh
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location is great. Staff was outstanding for helping me find a suitable room. Breakfast was outstanding! Will stay again.
Kevin
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room we stayed in was old and run down. The doors to all the rooms slam so hard they can be heard all night. No fault of the hotel but there is a night club across the street that was so loud the music on till 3 am with people yelling and car racing up the street…. Was a sleepless night so we actually checked out at 4am and when we went to our car a couple druggies were at the back door all strung out. Will never return
Read More
Monique
icon-with Pet
with Pet
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The bed was comfortable. The property and our room specifically needs updating, repairs and maintenance. Best part was that the hotel was very close to Hoito, the Finnish pancake place inside the Goods&Co market, which is the nicest part of downtown Thunder Bay.
Kevin
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

..
Lynn
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was very spacious and the views were outstanding. As others have noted, it’s an older hotel and rooms are dated but wouldn’t need much to update the rooms
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A great gym! Great staff!
Ognjen
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An older place ok for a quick stay
Linda
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property is dated but you can still feel the echoes of the 1911 Grand Dame she used to be. Excellent staff; Fresh breakfast and terrific pool - clesn, deep and made for swimming.
Nancy
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very old, dirty. I would never stay there again! My two kids and I had no choice to stay there or else I would have changed hotels. We didn’t feel safe at all, needles all over the building. Drunks in the parking lot, we even found random drunks in the hallway downstairs by the pool. The smell of ammonia and mold literally made me sick. There was no heat in the room, no light bulbs in the lamps, the tv didn’t work, it was just horrible. The building needs an upgrade. The pool needs a cleaning and is unsafe for children. I wish I didn’t spend $180 a night to stay there with my two little kids for 3 nights. Breakfast was about the only thing that was good and that’s because we got a ticket to go to the detached restaurant. Never again!
Read More
Ruth Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were unable to have the breakfast as we were travelling. Most places we stay start breakfast at 6:30am. Found 7:30 to be late!
lawrence
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was good except for the housekeeping. We had to ask to get our room cleaned and get new towels. We stayed 4 nights, it was unclear if they would have looked after our room if we hadn't asked. Food was good in the restaurant and staff were very polite and helpful. Tea and coffee prices were a little high.
David
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The staff was extremely accommodating and very helpful, but the property itself is extremely dated rundown, not clean and disappointing. The heavy Security was also quite a deterrent. It immediately made us feel like we were in a bad part of town.
Lisa
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff was very helpful. Hotel is definitely old and shows its wear. Breakfast was great.
Jamie
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place to stay
Louiselle
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Comfortable, clean with helpful staff and great restaurant. An older establishment, well maintained with a lot of history.
Andrea
icon-with Friends
with Friends
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Terrible experience—save yourself the trouble & book somewhere else. We chose this hotel specifically to use the pool & hot tub after a long drive. Upon arrival, we checked in & asked about the hrs, only to be told that neither was working. This was extremely disappointing, especially since it was the sole reason for our stay. There were no signs posted about this, & no compensation or alternative was offered. We then asked if we could cancel without penalty, given the situation. We were told we would receive a full refund. However, when we requested written confirmation of the cancellation, staff refused to provide it. When we asked to speak with a manager, the situation escalated unnecessarily. A security guard became hostile & interfered while we were speaking with the lady. They also spoke to each other in another language during the interaction, which felt unprofessional & inappropriate given the situation. Having written confirmation of the refund was important to us in case there were issues with the credit card reimbursement. At that point, the front desk lady admitted that the earlier info was incorrect & that we would not, in fact, be receiving a refund. When the manager finally arrived, the interaction did not improve. He was confrontational, dismissive, & unhelpful. Ultimately, no refund was issued, & no confirmation was provided. Overall, a very frustrating & disappointing experience, made worse by poor communication & unprofessional behavior.
Read More
Number of reviews per page
20
40