The Westin Zagreb

Hotels
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8.6
/10
Very Good
1,004 reviews

What Guests Say About Their Stay

Miljak

10.0
/ 10
Very nice,clean hotel.Close to city centre.Excellent reception staff! Breakfast is excellent and with domestic product!Will come again.

nadine

10.0
/ 10
Room was clean and tidy. Flooring is due for an update. Beds were super comfortable and location was very central.

Jessica

10.0
/ 10
The room service menu requires a cell phone. I have one, but prefer a printed menu. Otherwise all was excellent.
In the Area
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Krsnjavoga 1, Zagreb, Croatia, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
The Westin Zagreb is located in area / city Zagreb. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Westin Zagreb

Krsnjavoga 1, Zagreb, Croatia, 10000
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Lobby The Westin Zagreb
Lobby 2 The Westin Zagreb

Discover More About The Westin Zagreb

Location
The Westin Zagreb is located in area / city Zagreb.

About The Westin Zagreb

From business event to corporate gathering, The Westin Zagreb provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but The Westin Zagreb welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

The Westin Zagreb is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Westin Zagreb is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Westin Zagreb.

All facilities in The Westin Zagreb

Swimming Pool The Westin Zagreb
Swimming Pool
Entertainment Facility The Westin Zagreb
Entertainment Facility
Lobby The Westin Zagreb
Lobby
Exterior The Westin Zagreb
Exterior
Others The Westin Zagreb
Others

Kids and Pets

  • Babysitting

Transportation

  • Valet parking
  • Car rental
  • Security

Accessibilty

  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Room service
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Newspaper in lobby
  • 24-hour Receptionist
  • Money changer

Accommodation Policy & General Information in The Westin Zagreb

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
11:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 11:00 - 12:00
Available rooms at The Westin Zagreb
296
Number of floors in The Westin Zagreb
17
Another facilities in The Westin Zagreb
Babysitting, Valet parking, Car rental, Security, Disabled access friendly

Frequently asked question in The Westin Zagreb

What are available facilities at The Westin Zagreb?
There are top facilites at The Westin Zagreb such as Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at The Westin Zagreb?
The standard check-in time at The Westin Zagreb is starting from From 15:00 while the latest check-out time is at 11:00 - 12:00
How many stars does The Westin Zagreb have?
The Westin Zagreb is a 5.0-star hotel.
How many floors does The Westin Zagreb have?
The Westin Zagreb has 17 floors.
How many rooms does The Westin Zagreb have?
The Westin Zagreb has 296 rooms in total.
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More Reviews from Other Guests in The Westin Zagreb

8.6
Very Good
From 1,004 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

6.0

Service and Facilites

8.8

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Traveler Reviews The Westin Zagreb

Number of reviews per page
20
40
Top reviews
Mikhail
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is not a 5 star property not even close Very disappoint that Westin would put their name on the property I feel like is should get my money back Loud and terrible air conditioner in the room very dated building in need of renovations A gym that is leased out to other members - you cannot get to the pool unless you go through the gym The staff at breakfast need better training and be more attentive to customers Coffee was always cold
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Miljak
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice,clean hotel.Close to city centre.Excellent reception staff! Breakfast is excellent and with domestic product!Will come again.
nadine
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean and tidy. Flooring is due for an update. Beds were super comfortable and location was very central.
Dalibor
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Expensive breakfast for what was offered.
Lora
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is centrally located. The staff is friendly.
Virgie
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very accessible in transport. The thing I don’t like is that, I need to ask what can they offer us. Example, how many free water per day? why the the bathrobe is only one? We are two guest. But overall it’s all good.
apolinario
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

If this is 4 star hotel how come i have to ask another bath robe when i booked 2 person.
Jessica
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room service menu requires a cell phone. I have one, but prefer a printed menu. Otherwise all was excellent.
Danny
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great
Janneke
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nicely located between the old and new part of Zagreb; I had a very comfortable, issue-free stay.
Sameer
icon-
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is in dire need of renovation. My room was very tired, smelly & I only had hot water. There was no cold water available (except in tub which was very inconvenient). The shower did not drain at all. I was always showering with water up to my ankles. Few of the reception staff, housekeeper & bar staff were nice & welcoming, as you should be working in hospitality. For the rest of the hotel staff - no comment. Only stayed here because of an event taking place there.
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Diane
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was very comfortable and clean. Nice welcome cookies and muffins on arrival. Air conditioning wasn’t working very well, it was a hot night’s sleep. The breakfast was okay/good, coffee not plentiful and lacked flavor. Hotel bar for dessert was very nice.
Sheila
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel, easy walk to the town Square & close to tram stops for easier access, lots of restaurants around. Be sure to visit the museum of broken relationships.
Ghislaine
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The carpets were filthy. The rooms were extremely cold and the engineer could not help. The fabric of the chair in the room was totally worn out, you could see the stuffing. Food was overpriced. The worst hotel I have stayed in, and I have been travelling worldwide, even 3rd world countries, hotels were better, sorry for the name of Westin, Marriott.
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Vikki
icon-
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great breakfast, nice staff and room was clean. Highly recommend.
Khalid
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Had a very good experience staying at this property. It is close to the main attractions (20 min walk or 10 min tram ride) and has good food. The property was clean but the carpets were old and wrinkled and need upgrading. Staff at the checkin were very friendly and so were the wait staff at the restaurant. But some of the others like the person making the omelet were kind of rude. Same was the lady at the spa. Overall would recommend this hotel.
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Jessica
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very police and friendly staff - even late night room service staff.
Johann
icon-with Friends
with Friends
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location and views are great. Size of room and facilities also great, including room service. However, the air conditioning did not work and the room became very hot and stuffy. The windows do open, but not enough to cool the room down properly. Please take a look at that as the summer will be horrendous.
Lafe
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast was excellent. The room was clean and well maintained. The hotel is within walking distance of the downtown area, shopping, restaurants and tourist sightseeing.
Benjamin
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

En mi opinión, el hotel es excelente en todos los aspectos, excepto que el restaurant y el bar son excesivamente caros
Number of reviews per page
20
40

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Exterior 4 The Westin Zagreb

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