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Timeout Heritage Hotel Zagreb
Hotels
7.6
/10
Pleasant
149 reviews
What Guests Say About Their Stay
Tara
10.0
/ 10
Timeout Heritage Hotel is really nice. In a perfect location, centrally located. It has a nice bar and nightclub. Room was good, bed perfect and shower in the bathroom was excellent. There was an in room safe and fridge. My room had a balcony which was nice. Breakfast is good and standard for Zagreb. Reception staff are very kind and friendly.
mladen
10.0
/ 10
The hotel is located in between bar and club bit in the hotel you cannot hear anything. Rooms are clean and have everything needed.
Parking nearby
Staff are amazing
Topnotch
Emir
10.0
/ 10
The hotel exceeded expectations with its prime location and exceptional service. The attentive staff was readily available, ensuring assistance at every moment needed. The rooms were impeccably clean, modern, and thoughtfully designed, creating a comfortable retreat after a day of exploring. Situated ideally within easy reach of all major city attractions, the hotel made sightseeing effortless. We were treated to a plentiful breakfast selection each morning, while the rooftop bar offers a lively atmosphere and stunning views—an inviting space to unwind.
In the Area
See Map
Ilica 16, Grad Zagreb, Croatia, 10000
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Timeout Heritage Hotel Zagreb
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What's around Timeout Heritage Hotel Zagreb
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Ilica 16, Grad Zagreb, Croatia, 10000
Discover More About Timeout Heritage Hotel Zagreb
Location
Staying at Timeout Heritage Hotel Zagreb is a good choice when you are visiting City of Zagreb.
About Timeout Heritage Hotel Zagreb
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Timeout Heritage Hotel Zagreb exclusively for you.
Get precious and unforgettable moment during your stay at Timeout Heritage Hotel Zagreb.
All facilities in Timeout Heritage Hotel Zagreb
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Food and Drinks
- Nightclub
- Bar
- Breakfast
General
- Lockers
- Smoking area
- Rooftop terrace
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Timeout Heritage Hotel Zagreb
Important Note
- Fee for buffet breakfast: approximately EUR 10 per person
- Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Timeout Heritage Hotel Zagreb | 49 |
Another facilities in Timeout Heritage Hotel Zagreb | Others, Safety deposit box, Coffee shop, Tours, Luggage storage |
Frequently asked question in Timeout Heritage Hotel Zagreb
What are available facilities at Timeout Heritage Hotel Zagreb?
There are top facilites at Timeout Heritage Hotel Zagreb such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Timeout Heritage Hotel Zagreb?
The standard check-in time at Timeout Heritage Hotel Zagreb is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Timeout Heritage Hotel Zagreb provide breakfast?
Yes, Timeout Heritage Hotel Zagreb provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Timeout Heritage Hotel Zagreb
Other sources (149)
7.6
Pleasant
From 149 reviews
Cleanliness
8.0
Room Comfort
7.4
Service and Facilites
8.2
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Traveler Reviews Timeout Heritage Hotel Zagreb
Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Worst hotel stay in my life. There is a nightclub on the 4th floor that pumps loud music until 5 am and a lounge on the ground floor that also plays music. The overall environment is not clean and the room stinks of smoke. Overall, could not sleep until after 5 am. People come to a hotel to sleep, not to listen to loud music. It made my stay in Zagreb very unpleasant.
Read More
Mallory
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Had a fun time
Tara
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Timeout Heritage Hotel is really nice. In a perfect location, centrally located. It has a nice bar and nightclub. Room was good, bed perfect and shower in the bathroom was excellent. There was an in room safe and fridge. My room had a balcony which was nice. Breakfast is good and standard for Zagreb. Reception staff are very kind and friendly.
Read More
Verified traveler
Friends and Family
4.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
On the app they said they had parking, main reason why we booked this hotel. 12 hours before arriving they sent an email saying they did not have parking. The guy in reception at check in was not friendly. The rooms have zero privacy and you can hear everything from other rooms, the curtains/blackouts aren’t the right measurements and you can see from outside through the windows
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mladen
Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The hotel is located in between bar and club bit in the hotel you cannot hear anything. Rooms are clean and have everything needed.
Parking nearby
Staff are amazing
Topnotch
Nick
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Construction was being carried out in the Restaurant area with loud noises going on from early morning until late afternoon. Very loud hammering sounds. No hotel staff apoligised for this. My recommendation is all staff require an in depth customer service training courses.
Also housekeeping need to be more quite in corridors of room areas. I could here everything outside my room. The positive feedback I will say is the location of the property.
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peter
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
If you like your sleep then this is NOT the place for you. I was on the third floor and the noise from their night club in the basement was loud up till 5am
Radan
with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Everything was great. Kindly staff, clean room, good breakfast.
Emir
Business
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The hotel exceeded expectations with its prime location and exceptional service. The attentive staff was readily available, ensuring assistance at every moment needed. The rooms were impeccably clean, modern, and thoughtfully designed, creating a comfortable retreat after a day of exploring. Situated ideally within easy reach of all major city attractions, the hotel made sightseeing effortless. We were treated to a plentiful breakfast selection each morning, while the rooftop bar offers a lively atmosphere and stunning views—an inviting space to unwind.
Read More
Arthur
4.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Hello, the hotel stunk of Cigarette Smoke , due to smoking in Restaurant, due to high ceiling and ppl using the lift , my toilet stunk of poo , probably coming through the vents/ventilation system, no locks on window, toilet wash bowl too close to shelf , you knock your forehead,
Jeff
Leisure with Partner
4.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
The area around Timeout was great and the overall location was perfect for a quick visit to Zagreb. The breakfast was also pretty good. But those are the only positive things we can say about this hotel. It’s rundown, noisy and no where close to a 4 star rating. To get into the dilapidated reception you have to walk through a smoke-filled dark and dingy bar. This is also where breakfast is served (vs the open-air rooftop area). No idea who gave this a 4 star rating. It is not!!
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Ylenmae
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Cute
Roman
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
I loved it, in the center of Zagreb. Just a note: the hotel is combined with a nightclub and the rooms are very specially designed. I liked it a lot and will come back if will go again to Zagreb. It is mot about noise in the room — the sound isolation was good and I slept very well. But if you prefer an old-style comfort and quit silence in the lobby, may be think about another place to stay.
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Katarina
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Lovely stay
David
Friends and Family
4.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
A stinky dump. Staff is exhausted and young, not particularly friendly. The whole place reeks of cigarette smoke. Linens and towels don’t feel clean. Room did not feel clean. Hairdryer and shower broken. Breakfast buffet was disgusting, confusing and covered in flies.
SAFAK
Friends and Family
4.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Although the location is excellent and the breakfast buffet quite good, this is not a hotel, let alone a four-star one. It is at best an average youth hostel. The twin room was too small and the hotel was noisy in general. That's why it's not very good value for your money.
Damir
Business
8.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
It was awesome only thing its that have been served by really uneducated personal with absolutely zero experience in service!
Foreign service with good English but experience zero knowledge in hotel restaurant hospitality!!
Sad that place as that has uneducated unprofessional service
Gustavo
Leisure Family
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Didn't like the parking is a bit far away specially if you are traveling with older people. Other than that hotel is just perfect.
Ananda
Leisure
8.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Nice convenient place, specially good for smoking guys.
Pamela
Business
6.0
/10
Reviewed 85 week(s) ago
Hotels.com verified review
Noisy. Receptionist a bit nervous doesn’t like to repeat.
Number of reviews per page
20
40
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