Serenity Alma Heights

Resorts
9.0
/10
Exceptional
163 reviews

What Guests Say About Their Stay

mitul

10.0
/ 10
Absolutely loved our stay! The hotel was brilliant, the staff were amazing, and it’s perfect for families with kids. We wouldn’t hesitate to come back again.

Moustafa

10.0
/ 10
An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.

Ayana

10.0
/ 10
it was a little dirty ar times and there could jave neen more food a drink options.
In the Area
See Map
36 KM, Hurghada Safaga road, Safaja, Al Bahr al Ahmar, Egypt

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Serenity Alma Heights is a resort is located at Safaga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Serenity Alma Heights

36 KM, Hurghada Safaga road, Safaja, Al Bahr al Ahmar, Egypt
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General


Near Makadi Water World

Location


With a stay at Serenity Alma Heights in Makadi Bay, you'll be near the bay, within a 5-minute drive of Red Sea and Makadi Bay Beach. This all-inclusive resort is 4.3 mi (7 km) from Big Dayz Water Sport Center and 4.4 mi (7.1 km) from Makadi Water World.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Red Sea - 1.2 km / 0.8 mi
Makadi Bay Beach - 2.2 km / 1.4 mi
Big Dayz Water Sport Center - 7 km / 4.3 mi
Makadi Water World - 7.1 km / 4.4 mi
Mini Egypt Park - 8.6 km / 5.3 mi
Old Town Sahl Hasheesh - 19.1 km / 11.9 mi
Senzo Mall - 21.7 km / 13.5 mi
Sand City Hurghada - 24.6 km / 15.3 mi
Desert Rose Aqua Park - 24.9 km / 15.5 mi
Tobia Arbaa Dive Site - 29.2 km / 18.2 mi
Soma Splash Somabay - 29.3 km / 18.2 mi
Ras Abu Soma Dive Site - 29.7 km / 18.5 mi

The nearest major airport is Hurghada Intl. Airport (HRG) - 35.8 km / 22.2 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 3 outdoor pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary beach shuttle makes getting to the surf and sand a breeze.

Business Facilities


Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Makadi Bay? This resort has 5918 square feet (550 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Le Monde, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Rooms


Make yourself at home in one of the 515 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in Serenity Alma Heights

Bar, Cafe and Lounge Serenity Alma Heights
Bar, Cafe and Lounge
Swimming Pool Serenity Alma Heights
Swimming Pool
Entertainment Facility Serenity Alma Heights
Entertainment Facility
Fitness Center Serenity Alma Heights
Fitness Center
Functional Hall Serenity Alma Heights
Functional Hall

Things to Do

  • Waterpark
  • Outdoor pool
  • Turkish bath
  • Beach umbrella
  • TV lounge
  • Health club
  • Garden
  • Spa
  • Beach towel
  • Private beach nearby
  • Sauna
  • Waterslide
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard
  • Tennis court

Transportation

  • Limo or town car service
  • Airport transfer
  • Beach shuttle

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Kids club
  • Children pool

Public Facilities

  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Conference center
  • Conference rooms

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Serenity Alma Heights

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, On bay, Cashless transactions are available, Contactless check-in is available, Property does not offer onsite COVID-19 testing
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serenity Alma Heights
515
Number of floors in Serenity Alma Heights
3
Another facilities in Serenity Alma Heights
Waterpark, Outdoor pool, Turkish bath, Beach umbrella, TV lounge

Frequently asked question in Serenity Alma Heights

What are available facilities at Serenity Alma Heights?
There are top facilites at Serenity Alma Heights such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serenity Alma Heights?
The standard check-in time at Serenity Alma Heights is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Serenity Alma Heights provide breakfast?
Yes, Serenity Alma Heights provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Serenity Alma Heights have?
Serenity Alma Heights is a 5.0-star hotel.
How many floors does Serenity Alma Heights have?
Serenity Alma Heights has 3 floors.
See All

More Reviews from Other Guests in Serenity Alma Heights

9.0
Exceptional
From 163 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

7.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serenity Alma Heights

Number of reviews per page
20
40
Top reviews
Aleksandra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was ok nothing special i had to tip thecreceprion to get vasics delivered like toothpaste - bathrobes ect. The lacl of tramsparency about the servjces is exhauating - attempts of scam on every step .
mitul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely loved our stay! The hotel was brilliant, the staff were amazing, and it’s perfect for families with kids. We wouldn’t hesitate to come back again.
OMAR
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were very friendly, will definitely be back
Fady
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Cleanliness, Food quality and the Staff
Moustafa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.
Ayana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

it was a little dirty ar times and there could jave neen more food a drink options.
Sahar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet
Siddharth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights
Mayya
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

It was just what we were looking for. Very friendly staff and amazing service just an excellent food
Qiong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Bechoy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Aqua park was spectacular!!! and the staff was great.
hayley anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very good food, drinks and amenities.
Sue
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
hossam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!
Read More
Abbygail
icon-Leisure
Leisure
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.
Read More
SUAAD
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
boula
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Poor food quality, dirty swimming pool
boula
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Food quality was very poor. Dirty swimming pool due to vomiting kids .
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Serenity Alma Heights

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 163 reviews
Cleanliness

8.6

Room Comfort

8.8

Location

7.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serenity Alma Heights

Number of reviews per page
20
40
Top reviews
Aleksandra
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was ok nothing special i had to tip thecreceprion to get vasics delivered like toothpaste - bathrobes ect. The lacl of tramsparency about the servjces is exhauating - attempts of scam on every step .
mitul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely loved our stay! The hotel was brilliant, the staff were amazing, and it’s perfect for families with kids. We wouldn’t hesitate to come back again.
OMAR
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff were very friendly, will definitely be back
Fady
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Cleanliness, Food quality and the Staff
Moustafa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.
Ayana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

it was a little dirty ar times and there could jave neen more food a drink options.
Sahar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet
Siddharth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights
Mayya
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

It was just what we were looking for. Very friendly staff and amazing service just an excellent food
Qiong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Bechoy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Aqua park was spectacular!!! and the staff was great.
hayley anne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
James
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Very good food, drinks and amenities.
Sue
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
hossam
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!
Read More
Abbygail
icon-Leisure
Leisure
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.
Read More
SUAAD
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 145 week(s) ago

Hotels.com verified review

Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
boula
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Poor food quality, dirty swimming pool
boula
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Food quality was very poor. Dirty swimming pool due to vomiting kids .
Number of reviews per page
20
40