Beech Mount Hotel - Free Parking

Night staff went above and beyond when the WiFi wasn’t functioning. She helped me send message back to USA for work and got me a taxi at 445am to make sure I got my bus to the airport on time

Worst experience so far in UK .There was no internet was down all stay .Heating system was off ,had to wait in cold for some time to get heat back .Bathroom draining was not properly working ,it was uncomfortable to have a shower .

The room was tidy, but I wouldn't say spotless. The staff were nice, polite, and very helpful.

The room was really cozy and clean. The only negative thing was the really low water pressure in the shower. Other than that we had a great stay.

Breakfast was okay sprinkle head was broken but hotel staff was very efficient and resolved the situation right away

The room was very smelly,the window was that dirty you couldn’t see out of it,when we complained the window was jammed and the room was smelly also bed very uncomfortable to Trish the manager we were met with a tirade of abuse,in the morning we checked out early and sent message to yourself,you took Trish lies as the truth and banned me from booking with you again,absolutely shocking behaviour

Staff ok, rooms with no windows, no cooked breakfast, bar was the best thing of stay, very cramped

The staff were absolutely lovely. Really warm welcome and they even gave us an upgrade to celebrate my boyfriends birthday which was so so kind of them.

staff were very friendly and helpful, the room was vety clean and all was good

Staff were exceptionally friendly, welcoming and helpful for our whole stay. The facilities were solid, and though the deposit was a surprise, it was quickly returned. Small concern with the area, but I had no further issues, but I enjoyed it.

The hotel was clean and comfortable. All the staff that we met were friendly and helpful. The hotel appears dated but the more you look around the communal areas it was quite quaint. It is a couple of miles outside the city centre but ideal for us as we were visiting friends in the Kensington area of Liverpool.

Room was not checked, toilet dirty, room dull and cold.

Stay was ok. But the stairway up to the room was dirty. The rooms are tatty. There was someone else’s sock over the smoke detector. Only one pillow each on the beds and no spares in the cupboard. No parking available when we arrived so we had to park on the roadside. Car park is narrow. Door locked when we arrived at around 10pm which is understandable but not easy to work out how to get access. Food at breakfast was packet dry pastries, meat, cheese, limited cereals and salads.

Very nice

My stay was awful room smelt of cigarettes and the shower rail was rusty and hairs in sink also damp in the room

Lovely staff, but a tired hotel; breakfast was not so good. Not terrible but not great. Warrants a cheaper price in this context. Its saving grace is that it is 1.5 miles from Anfield!

Unfortunately I would not choose to stay at this hotel again. Not good value for money. The place is very tired and in need of a lot of attention and the bed was so uncomfortable that I barely slept. I stay in liverpool frequently and pay similar prices for a much more comfortable and enjoyable stay. On a positive note the staff were very helpful and friendly and the room was clean.

Just so relaxing

Good location, reasonable price, especially when compared to other hotels in the area. Staff were helpful.and professional, however, the whole place is beginning to look tired and in need of a bit of TLC. For example, the curtains in our room were faded and no longer pulled properly over the windows, which meant we couldn't block out the light. The shower door was off its rail at the bottom, making it difficult to open and close. Water pressure in the shower wasn't great, making showering properly tricky. The hotel carpark isn't big enough for the amount of rooms on offer, but there is free parking on the road, so it wasn't an issue. The room was small, but had everything that was needed, although the tea tray was basic, as was the continental breakfast, which was nicely laid out and staff were very good at replenishing items. However, there was no choice in the type of tea and the food items on offer were obviously the cheapest possible.

good location rather dated