Beech Mount Hotel - Free Parking

Breakfast was okay sprinkle head was broken but hotel staff was very efficient and resolved the situation right away

The room was very smelly,the window was that dirty you couldn’t see out of it,when we complained the window was jammed and the room was smelly also bed very uncomfortable to Trish the manager we were met with a tirade of abuse,in the morning we checked out early and sent message to yourself,you took Trish lies as the truth and banned me from booking with you again,absolutely shocking behaviour

Staff ok, rooms with no windows, no cooked breakfast, bar was the best thing of stay, very cramped

The staff were absolutely lovely. Really warm welcome and they even gave us an upgrade to celebrate my boyfriends birthday which was so so kind of them.

staff were very friendly and helpful, the room was vety clean and all was good

Staff were exceptionally friendly, welcoming and helpful for our whole stay. The facilities were solid, and though the deposit was a surprise, it was quickly returned. Small concern with the area, but I had no further issues, but I enjoyed it.

The hotel was clean and comfortable. All the staff that we met were friendly and helpful. The hotel appears dated but the more you look around the communal areas it was quite quaint. It is a couple of miles outside the city centre but ideal for us as we were visiting friends in the Kensington area of Liverpool.

Room was not checked, toilet dirty, room dull and cold.

Stay was ok. But the stairway up to the room was dirty. The rooms are tatty. There was someone else’s sock over the smoke detector. Only one pillow each on the beds and no spares in the cupboard. No parking available when we arrived so we had to park on the roadside. Car park is narrow. Door locked when we arrived at around 10pm which is understandable but not easy to work out how to get access. Food at breakfast was packet dry pastries, meat, cheese, limited cereals and salads.

Very nice

My stay was awful room smelt of cigarettes and the shower rail was rusty and hairs in sink also damp in the room

Lovely staff, but a tired hotel; breakfast was not so good. Not terrible but not great. Warrants a cheaper price in this context. Its saving grace is that it is 1.5 miles from Anfield!

Unfortunately I would not choose to stay at this hotel again. Not good value for money. The place is very tired and in need of a lot of attention and the bed was so uncomfortable that I barely slept. I stay in liverpool frequently and pay similar prices for a much more comfortable and enjoyable stay. On a positive note the staff were very helpful and friendly and the room was clean.

Just so relaxing

Good location, reasonable price, especially when compared to other hotels in the area. Staff were helpful.and professional, however, the whole place is beginning to look tired and in need of a bit of TLC. For example, the curtains in our room were faded and no longer pulled properly over the windows, which meant we couldn't block out the light. The shower door was off its rail at the bottom, making it difficult to open and close. Water pressure in the shower wasn't great, making showering properly tricky. The hotel carpark isn't big enough for the amount of rooms on offer, but there is free parking on the road, so it wasn't an issue. The room was small, but had everything that was needed, although the tea tray was basic, as was the continental breakfast, which was nicely laid out and staff were very good at replenishing items. However, there was no choice in the type of tea and the food items on offer were obviously the cheapest possible.

good location rather dated

Good

Absolutely disgusting hotel I’ve ever seen, run down and dirty on our arrival we were shocked by the exterior and in shock of the interior. We left immediately and informed the desk of our disappointment and were treated with no respect at all and was bluntly informed that no refund would be made. Worst hotel ive ever seen in my life.

Enjoyed our stay - staff very friendly and helpful.

Room was ok but beds were not very comfortable and only came with one low quality pillow. One bed was higher than the other so beds are not standard. A towel rail was missing too. The arms were there but no rail attached to them. Toilet roll holder was broken so couldn’t be used, shower was low pressure or the head was blocked as it was more of a drip than a shower but it was better the second day so presumably they checked it and made it better. Breakfast was very basic and a bit bland. It was continental style The staff were very friendly and attentive and the bar was pretty good and had a pool table and a beer garden although the door to the garden was in need of repair as it was very difficult to open. Parking wasn’t a problem for us as we managed to park in the hotel car park every time we went out and came back. It is an old building and it shows with worn out furniture and creaking floors and stairs which highlighted people walking around near our room. The location was very good for our needs as we had family living within 4 miles and there were plenty of shops and eateries around. The free view on the tv only had 6 or 7 channels the rest were saying no programme available. Standard channels like BBC and ITV etc were not available on freeview so could not even watch the News. The little details, the TV, shower, noise, general repairs required make a difference but overall it was ok and no more than that. Have stayed at much worse.