What are the guest reviews for Drayton Manor Hotel?

Drayton Manor Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Drayton Manor Hotel

Name: Drayton Manor Hotel
Address: Drayton Manor Theme Park, Drayton Bassett, Lichfield, Staffordshire, England, B78 3TW, Drayton Manor Theme Park, B78 3TW, England
Rating: 8.6

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8.6

Very Good

1,003 reviews

What Guests Say About Their Stay

Victoria

10.0

/ 10

Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay.

Roy

10.0

/ 10

A great stay, fantastic location, really helpful staff and lovely and clean.

Mohammed

10.0

/ 10

We had a wonderful stay. The staff were extremely kind, friendly, and helpful from the moment we arrived. Check-in was very smooth and easy, which made us feel welcome straight away, The hotel was great for families with children. They organised evening activities for kids, and my three children absolutely loved them. It made our stay even more enjoyable. I would especially like to thank a gentleman at the reception desk who was exceptionally kind, welcoming, and helpful throughout our stay. He went above and beyond to assist us whenever we needed anything, and his outstanding customer service made a real difference to our experience. Thank you to all the staff for making our stay so pleasant. We would happily stay here again and highly recommend it to other families. ⭐⭐⭐⭐⭐

In the Area

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Drayton Manor Theme Park, Drayton Bassett, Lichfield, Staffordshire, England, B78 3TW

Main Facilities

This accommodation offers:

Mini golf

Game room

Laundry service

Parking

Luggage storage

Elevator

Garden

Toys

Staying at Drayton Manor Hotel is a good choice when you are visiting Drayton Bassett. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Drayton Manor Hotel

Drayton Manor Theme Park, Drayton Bassett, Lichfield, Staffordshire, England, B78 3TW

Discover More Places

Discover More About Drayton Manor Hotel

General
Near Drayton Manor Theme Park

Location
With a stay at Drayton Manor Hotel in Tamworth (Drayton Basset), you'll be a 1-minute drive from Drayton Manor Theme Park and 7 minutes from Middleton Hall. This family-friendly hotel is 17.2 mi (27.7 km) from Utilita Arena Birmingham and 13.2 mi (21.3 km) from National Exhibition Centre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Drayton Manor Theme Park - 0.1 km / 0.1 mi
The Snow Dome - 3.5 km / 2.2 mi
Tamworth Castle - 3.6 km / 2.2 mi
Kingsbury Water Park - 3.7 km / 2.3 mi
The Lamb Ground - 3.7 km / 2.3 mi
Ash End House Children's Farm - 5.6 km / 3.5 mi
Middleton Hall - 5.9 km / 3.7 mi
Belfry Golf Club - 7.9 km / 4.9 mi
Sutton Park - 12.2 km / 7.6 mi
Sutton Coldfield Mall - 12.7 km / 7.9 mi
Aston Wood Golf Club - 14.5 km / 9 mi
Little Aston Golf Club - 14.5 km / 9 mi
Erasmus Darwin House - 14.5 km / 9 mi
Lichfield Cathedral - 14.7 km / 9.2 mi
Castle Vale Central Park - 14.9 km / 9.3 mi

The nearest airports are:
Birmingham Airport (BHX) - 22.1 km / 13.8 mi
East Midlands Airport (EMA) - 43.4 km / 26.9 mi

The preferred airport for Drayton Manor Hotel is Birmingham Airport (BHX).

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, an arcade/game room, and wedding services.

Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Grab a bite at Parklands Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges.

Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Drayton Manor Hotel

Facility

Mini golf

Game room

Entertainment Facility

Common Space

Lobby

Accommodation Services

Exterior

Family-friendly Facilities

Toys

Things to Do

TV lounge
Picnic area
Garden

Food and Drinks

Snack bar

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Accessibilty

Braille or raised signage
Accessible parking
Wheelchair accessible

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
24-hour Receptionist
Concierge

Business Facilities

Conference center
Business facilities
Meeting rooms
Business facilities
Conference rooms
Computer station

Sports and Recreations

Game room
Mini golf

Accommodation Policy & General Information in Drayton Manor Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Connecting rooms may be available on request (surcharge), subject to availability.

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Drayton Manor Theme Park is open seasonally, subject to weather conditions.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 16:00 - 00:00 - to 10:00
Available rooms at Drayton Manor Hotel	148
Number of floors in Drayton Manor Hotel	3
Another facilities in Drayton Manor Hotel	Toys, TV lounge, Picnic area, Garden, Snack bar

Frequently asked question in Drayton Manor Hotel

What is normal check-in & check-out time at Drayton Manor Hotel?

The standard check-in time at Drayton Manor Hotel is starting from 16:00 - 00:00 while the latest check-out time is at Before 10:00

How many stars does Drayton Manor Hotel have?

Drayton Manor Hotel is a 4.0-star hotel.

How many floors does Drayton Manor Hotel have?

Drayton Manor Hotel has 3 floors.

How many rooms does Drayton Manor Hotel have?

Drayton Manor Hotel has 148 rooms in total.

Is there parking at Drayton Manor Hotel?

Yes, Drayton Manor Hotel provides a car park. Please contact the property directly for more details.

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More Reviews from Other Guests in Drayton Manor Hotel

Overall Ratings & Reviews Drayton Manor Hotel

Other sources (1,003)

8.6

Very Good

From 1,003 reviews

Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

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Traveler Reviews Drayton Manor Hotel

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Top reviews

mark

6.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Old carbon monoxide alarm are a problem with alarm going off at 2am aparently this is due to 2011 old wiring its a fault staff know about and pass off lightly as oh it maybe dust. we turned off air con as a precaution not great for the price paid. Restaurant staff were lovely as was the food overall nice stay that could of been great but hotel is showing its age and is in need of refurn in places

Andriy

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Its a nice and clean hotel, but it is quite dated if you go for the standard room and breakfast was not that great - it is buffet style but the quality could be better of eggs, etc.

Brian

10.0

/10

Reviewed 18 week(s) ago

Michaela

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Nice friendly staff

Natalie

Friends and family Family

10.0

/10

Reviewed 22 week(s) ago

Here’s a polished review you could post: We recently stayed at Drayton Manor Hotel and unfortunately the experience was disappointing from start to finish. When we arrived, there were two members of staff on Reception. One was on the phone dealing with a query, while the other appeared to be dealing with the same issue on the computer. Despite clearly waiting to check in, we were completely ignored for over 15 minutes, very poor customer service. We were also unhappy to be charged £9 for parking, as this was never mentioned when we made the booking through Hotels.com. No explanation when asked. Food options that evening were extremely limited, with only pizzas and sides available. The portions were small and very overpriced for what you received. The room itself had not been cleaned properly, with rubbish left on the floor, and the soap dispenser was almost empty. The only positive part of our stay was that the towels were very soft and fluffy. Overall, the hotel did not meet expectations, shame, I will not be recommending it.

Bryan

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Very clean room with plently of tea and coffee Staff were very friendly and efficient. Parking good but expensive at £9 per night.

Nicholas

with Partner

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

We stayed at the hotel over the weekend for a wedding, and overall it was a really pleasant experience. The hotel itself was clean, tidy and well presented throughout, and every member of staff we came across was genuinely friendly and helpful. Our room (333) was modern and well equipped, with fast Wi-Fi that was easy to connect to, a large TV with plenty of channels, and a really handy wall plate with HDMI and USB connections. There were also plenty of plug sockets around the room, which is always appreciated. The bathroom was clean and modern, and the shower was powerful and got very hot, although the temperature control was quite sensitive, so it could be a bit fiddly to get just right. The air conditioning worked well, and the room was nice and quiet overall. There was also a window you could open, although it was a little awkward to close again. The only real downside in the room was the bed. It was quite hard and a bit too bouncy for our liking, and it felt like it dipped slightly in the middle, so we kept rolling towards each other during the night. We had dinner in the brasserie on the Friday evening. I had the pizza and my wife had the pulled pork burger. The food was decent and reasonably priced, although it came out a bit lukewarm rather than properly hot. That said, the staff were great and service was smooth 👍 Breakfast was actually a highlight. It’s usually where hotels fall short, but this one was surprisingly good except coffee machine is horrendous.

Rebecca

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Amazing hotel

Michael

Friends and family Family

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Our third visit as a family with a young child and as always, everything was fantastic. The staff in particular are wonderful: friendly, welcoming and extremely helpful. Highly recommend and hope to return again.

Jonathan

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Stayed multiple times here now and have always had a good stay. Would recommend if you want a no frils but perfectly acceptable place to stay.

robin

6.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Darren

10.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Room was super clean, comfy bed and pillows, great powerful shower,

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