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Gem Fitzrovia Hotel

Hotels
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9.0
/10
Exceptional
1,005 reviews

What Guests Say About Their Stay

Birdyant

9.7
/ 10
Nice place, near underground station. Perfect room. recommended

Katie

10.0
/ 10
Great hotel in a lovely location. Staff were very friendly and helpful. We received an upgraded room which was very much appreciated.

J A

10.0
/ 10
The staff were so helpful when I had an issue (my own mistake). The rooms are great, decent size for London. Bar food was tasty and not overpriced. Air conditioning was very powerful - needed in the 34° evening temperature. Good for transport links.

Lisa

10.0
/ 10
Quieter side street, beautiful lobby, good sized room with a comfy bed, and lovely, lovely air conditioning. We will definitely revisit Gem Fitzrovia!
In the Area
See Map
20-28 Bolsover Street, Westminster, Marylebone, London, England, W1W 5NB

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Gem Fitzrovia Hotel is located in area / city Marylebone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Gem Fitzrovia Hotel

20-28 Bolsover Street, Westminster, Marylebone, London, England, W1W 5NB
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Discover More About Gem Fitzrovia Hotel

Location
Gem Fitzrovia Hotel is located in area / city Marylebone.

About Gem Fitzrovia Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gem Fitzrovia Hotel exclusively for you.

Gem Fitzrovia Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Gem Fitzrovia Hotel.

All facilities in Gem Fitzrovia Hotel

Others Gem Fitzrovia Hotel
Others

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Accommodation Policy & General Information in Gem Fitzrovia Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately GBP 24.50 for adults and GBP 24.50 for children
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Check-in hours are 3PM - Midnight on Friday and Saturday.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Gem Fitzrovia Hotel
86
Number of floors in Gem Fitzrovia Hotel
4
Another facilities in Gem Fitzrovia Hotel
Babysitting with surcharge, Romantic proposal packages, Bar, Breakfast, Snack bar

Frequently asked question in Gem Fitzrovia Hotel

What are available facilities at Gem Fitzrovia Hotel?
There are top facilites at Gem Fitzrovia Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Gem Fitzrovia Hotel?
The standard check-in time at Gem Fitzrovia Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Gem Fitzrovia Hotel provide breakfast?
Yes, Gem Fitzrovia Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Gem Fitzrovia Hotel have?
Gem Fitzrovia Hotel is a 4.0-star hotel.
How many floors does Gem Fitzrovia Hotel have?
Gem Fitzrovia Hotel has 4 floors.
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More Reviews from Other Guests in Gem Fitzrovia Hotel

Overall Ratings & Reviews Gem Fitzrovia Hotel

Traveloka (1)
Other sources (1,004)
9.0
Exceptional
From 1,004 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews Gem Fitzrovia Hotel

Number of reviews per page
20
40
Top reviews
Katie
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great hotel in a lovely location. Staff were very friendly and helpful. We received an upgraded room which was very much appreciated.
Grace-Laura
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I booked this room for my birthday as I had celebrations in London. Before checking in, the team was very helpful. However when I arrived, I can’t say the same. The team said I would allowed to put my birthday cake in the fridge, but when getting to the reception she said they don’t do that and who told me it would be okay. I explained the team told me it was fine via email. When getting to the room, the bathroom was quite dirty and the towels had a stain on it. One of my friends was meeting me in the hotel, however, the hotel staff stopped him and didn’t let him come upstairs because he was dressed a certain way. I wouldn’t return to this hotel.
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J A
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The staff were so helpful when I had an issue (my own mistake). The rooms are great, decent size for London. Bar food was tasty and not overpriced. Air conditioning was very powerful - needed in the 34° evening temperature. Good for transport links.
Lisa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Quieter side street, beautiful lobby, good sized room with a comfy bed, and lovely, lovely air conditioning. We will definitely revisit Gem Fitzrovia!
Sarah
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Easy check in. good location. Good breakfast.
Skye
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was clean and in a great central location, near Regent Park, Soho, the British Museum, etc. The lobby was a cozy place to hang out and the breakfast was an easy way to start the day.
Paul
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wouldn’t recommend a stay here with all the options in London. The staff were really unfriendly and not helpful. It was obvious they didn’t want to be there. The rooms were very small and cramped. There were no cups or water in the room. No basics that rooms usually offer. Just overall below average experience. Not worth the price.
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Olivia
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very clean property and beautiful rooms, only thing is that the laundry was quite misleading. The amenities made it sound like we could use laundry on site, but instead it had to be sent out for quite a price. Ended up having to use a laundromat.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is great hotel in the right location, about 15 minutes walk to Oxford Street, Euston Station and 10 minutes to Regents Park. Also close to 3 underground stations for different lines. Rooms are a good enough size, clean and a good breakfast is provided. I think this hotel is a good central location to get into most parts of the City, and beyond and we would return.
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Ray
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was amazing. Staff super friendly. Lovely interior.
Frank
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very nice hotel in a very good location. Breakfast was excellent.
Ralph
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

AC was great! Important to us and during the record breaking heat wave. We went to see shows in the West End (and visit museums). Location was good and price was MUCH better than "in" the West End. Easy Underground trips made the trips down and up easy (the record breaking heat wave did NOT help). Breakfast was very good for me; not for my wife; I'm less demanding. Eggs were just right almost every day, so, along with fruit and cereal I was very happy. Eggs were overdone the first day which turned off my wife. Staff wad very helpful including getting us into a better room after a couple days to get to a room with drawer space we needed for an 8 day stay. The inadequate drawer space in ordinary rooms is not adequate for a long stay.
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Philip
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A very nice stay in a great location
Sally
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel , food decor exceptional
Stephen
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel. My only complaint was the noise from the street and front within the hotel halls ans other rooms. The doorbell at random from all the food dash folks was very annoying.
Margaret
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A lovely stay in central London, beautiful area and close to so many of the best things the city has to offer. The staff was lovely, the breakfast was delicious and bountiful, the bed comfortable, and the lobby bar a new favorite.
Frederick
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice classy hotel. Good value. Nice staff. Rooms updated. The air conditioning worked great on the hottest day of the year. Most sights are a 20 to 45 minute walk. However, very close to the Tube entrance so very convenient in that regard. We would stay there again.
Suzanne
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

First time in London and the Gem Fitzrovia was the perfect place to stay! Staff was extremely polite and helpful! We appreciated all of the breakfast options and quality of food. A special shoutout to Mohammed (Ibus) who went above and beyond by making us an amazing late night tray of food when there were very limited food options after returning from a concert at Wembley Stadium. Rooms were very clean with strong AC and WiFi. Location is within walking distance to 2 tube stations that allowed ease of getting around the city. We would definitely stay here again. Highly recommend!
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Gwen
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A superior double room was actually a smaller double room. Not even a full double bed, only room for 1 bedside cabinet. No place for 2 people to sit other than on the bed. Never seen such a small bathroom although shower was good. Fortunate to have AC though room felt damp when it was on. Good location.
Daygen
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is not a 4 star hotel!! Do not book if you are expecting one. Our room that we received initially has dirty clothes stuffed between the pillows despite being cleaned. No beside table. Coffee in-room was a crumpled instant package that looked like it had been there for some time. No fridge in room and would only provide small cup of ice so if you have something you need or want to keep cold there is no option here. AC in room worked well but outside of that would not recommend.
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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