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Metro Inns Newcastle

Name: Metro Inns Newcastle
Address: Ponteland Road Kenton Bank, Newcastle, England, NE3 3TY, Ponteland Road Kenton Bank, NE3 3TY, England
Rating: 6.8

Hotels

Finding rooms for you...

6.8

/10

Pleasant

339 reviews

What Guests Say About Their Stay

Erin

10.0

/ 10

Lovely room for a two night stay , clean bedroom with clean towels etc , free WiFi , lovely staff , shops nearby including a Toby carvery

Hamza

10.0

/ 10

One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price

will

10.0

/ 10

Staff have been very helpful in my stressful situation. Room is clean and tidy.

In the Area

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Ponteland Road Kenton Bank, Newcastle, England, NE3 3TY

Main Facilities

Parking

Garden

Picnic area

24-hour Receptionist

Metro Inns Newcastle is located in area / city Newcastle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Metro Inns Newcastle

Ponteland Road Kenton Bank, Newcastle, England, NE3 3TY

Discover More Places

Discover More About Metro Inns Newcastle

General
Near Kingston Park Stadium

Location
With a stay at Metro Inns Newcastle in Newcastle-upon-Tyne, you'll be within a 10-minute drive of St. James' Park and Quayside. This hotel is 1.4 mi (2.2 km) from Kingston Park Stadium and 3.1 mi (5 km) from Nuns Moor Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Kingston Park Stadium - 1.6 km / 1 mi
Nuns Moor Park - 3.9 km / 2.4 mi
Leazes Park - 4.5 km / 2.8 mi
City of Newcastle Golf Club - 4.5 km / 2.8 mi
University of Newcastle-upon-Tyne - 4.7 km / 2.9 mi
Exhibition Park - 4.7 km / 2.9 mi
Great North Museum-Hancock - 5.3 km / 3.3 mi
St. James' Park - 5.6 km / 3.5 mi
Newcastle Racecourse - 5.6 km / 3.5 mi
Northumberland Street - 5.6 km / 3.5 mi
Royal Victoria Infirmary - 5.7 km / 3.6 mi
Chinatown - 5.8 km / 3.6 mi
ISKCON Newcastle - 5.9 km / 3.6 mi
Parklands Golf Club - Mini Golf - 5.9 km / 3.7 mi
Eldon Square Shopping Centre - 5.9 km / 3.7 mi

The nearest major airport is Newcastle Intl. Airport (NCL) - 5.4 km / 3.4 mi

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area. This hotel also features a reception hall and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

Rooms
Make yourself at home in one of the 66 individually decorated guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided.

All facilities in Metro Inns Newcastle

Lobby

Exterior

Bedroom

Things to Do

Picnic area
Garden

Connectivity

Free WiFi

General

Reception hall
Parking

Public Facilities

Smoke-free area

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in Metro Inns Newcastle

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests should expect a high level of noise at this property at weekends.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 15:00 - 01:00 - to 10:00
Available rooms at Metro Inns Newcastle	66
Another facilities in Metro Inns Newcastle	Picnic area, Garden, Free WiFi, Reception hall, Parking

Frequently asked question in Metro Inns Newcastle

What is normal check-in & check-out time at Metro Inns Newcastle?

The standard check-in time at Metro Inns Newcastle is starting from 15:00 - 01:00 while the latest check-out time is at Before 10:00

How many stars does Metro Inns Newcastle have?

Metro Inns Newcastle is a 2.0-star hotel.

How many rooms does Metro Inns Newcastle have?

Metro Inns Newcastle has 66 rooms in total.

What are the guest reviews for Metro Inns Newcastle?

Metro Inns Newcastle is well-known for its Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Metro Inns Newcastle

Overall Ratings & Reviews Metro Inns Newcastle

Other sources (339)

6.8

Pleasant

From 339 reviews

Cleanliness

6.6

Room Comfort

6.8

Service and Facilites

8.2

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Traveler Reviews Metro Inns Newcastle

Number of reviews per page

Top reviews

Rebecca

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The photos were very misleading. This place was very run down. On entry, despite lots of posters highlighting no smoking, the foyer and many areas smelled of smoke. The lady on reception was very friendly, however, she went through several rooms on the computer before finding one that had the keys available when she checked. On entering the room, on the third floor (304), the window was wide open, the safety latch having broken. The bed base was broken and mattress very lumpy giving a very poor night's sleep. The toilets were down th corridor, like porta loo/caravan toilet units, with cracked sinks and no soap in the dispenser. I couldn't wait to leave the next morning. There was a stained pillowcase on the table, dodgy electrics and the heaters and hand dryers were very dirty

Joanne

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Had a great stay. Everything clean and fab staff will definitely be back

Park

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

It offers great price for all the basic needs. Value for money

Andrew

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Ok , did exactly what I wanted

Anne

with Partner

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

When I booked this hotel, I did not realise that the toilet and shower facilities were located outside the room. On arrival, the entrance looked very dirty and there was a very strong unpleasant odour throughout the area. I tried to use the toilet and found faeces already in it, which was extremely unhygienic and very distressing. Because of the condition of the facilities, I was unable to use the shower and ended up leaving the hotel without having a shower at all. As someone who suffers from anxiety and depression, this was a very upsetting experience. Unfortunately, I can honestly say it was one of the worst places I have ever stayed. I was very disappointed with the cleanliness, hygiene standards, and overall condition of the property. I would not recommend this hotel based on my experience.

Malcolm

with Children

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Welcoming staff and parking is a positive. The toilets and showers are very poor. Doors on toilets don't lock properly, showers are very poor, no cleaning soap in shower or toilet or they were broken. This was on the 3rd floor. Don't know why I was on the third floor s there weren't many guests. Some guests I noticed leave a lot to be desired. I suppose you get what you pay for. This place is in need of a complete overhaul especially the toilet and shower facilities.

Erin

with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Lovely room for a two night stay , clean bedroom with clean towels etc , free WiFi , lovely staff , shops nearby including a Toby carvery

Paul

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Room very clean and comfortable. Staff excellent. Downside is the communal bathroom facilities. Served our needs.

Hamza

Business

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price

FRANCIS

2.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Visible bed bugs crawling across the bed, that our Team Member picked up in a glass and took to the reception. Nothing more to say.

John Anthony

with Partner

6.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

It was great value for money and well situated for amenities and further travel in area.

Lee

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Perfect for what I needed

Malcolm

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Good parking, pub and food next door, outdoor shopping centre 10 minutes walk as well as the metro train station to the city centre.

Musbahu

6.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The staff were excellent and helpful.

John

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Simple and basic but good friendly staff

Mark

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Basic but ideal for a one nighter

Jack

Friends and family with Friends

2.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Clean bedding and the staff were lovely; they were let down by the appalling condition of this hotel (motel would be more fitting). Shared toilets and showers aren't cleaned often enough; the corridors stink of weed; the beds are held together with chipper board and are rock hard; the pillows are as thick as an A4 piece of paper; window safety lock was broken; TV came off the wall in my hands whilst looking for a socket; no door chain. All in all, it reminded me of a Belgian prison. If you're staying a night for the airport, its cheap and surviveable, but it is far from a hotel. Only reason we didn't leave was due to no other hotels being available. Will be putting in a complaint to Hotels.com

Helen

Friends and family with Friends

6.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Cheap and cheerful. Did the job.

Peter

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

staff very friendly always happy to chat and advise

roshana

with Partner

4.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Room was cold and smelled mould although it looked no mould. Somehow managed to turn on the heater. Toilet was dirty and looked like a portaloo in the construction site, very small. Didn’t feel like having shower as shower was also similar to the toilet, small.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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