Old Hall House, NEC

Excellent stay, will definitely be back.

Our room unfortunately was not clean, during our stay, the room was never hovered, towels in day 1 all folded, next few days nothing left hanging. Shower door was hanging off! Floors very uneven. Very disappointed as other reviews raved about this place, sadly not our experience. 😔 Food was good, however wrong food ordering one evening, to lengthy delays at breakfast were disappointing. I’m confused by previous reviews as this most certainly was not our experience. We would not return.

We received a warm welcome from Maria on reception. The glamping pod was clean, cosy and well appointed. Comfortable bed with spotless bed linen, but would suggest a mattress protector should be used. Nice bathroom with a good shower. However, the Quickentree restaurant and other public areas were a bit too eccentric for our tastes. Far too many 'artworks' featuring chimps, Peaky Blinders, dinosaurs and 'steampunk' furnishings. Having a theme is fine, but perhaps stick to one in each area rather than throwing them all together! The food was OK - decent breakfasts, but the lasagne was awful - far too much cheese and the Bolognese sauce used tasted like it had come out of a jar. Staff were unfailingly friendly, helpful and efficient, outdoor areas all looked tidy and well kept. Very convenient for visiting the NEC and nicer than staying at a chain hotel. Good value.

Stayed in the pod with en-suite for one night after visiting the NEC. Location was great with just a short and quick journey back from the NEC avoiding all the traffic. We arrived by 6pm so checked in at reception with the key to our pod handed over. Pod was small but functional and adequate for the night which we found to be warm and cosy. We ate at the restaurant and really enjoyed the quirky environment and food. Breakfast the following morning was included and again was lovely. Would highly recommend. Oh and we also bought some art that was on display.

Everything absolutely fantastic other than your first impression when you enter the car park once you realise where you’re staying and what’s on offer everything is spot on

Great food and friendly staff. Matress was not comfy and had bad back ..

Convenient for the conference centre.

Arrival was a little fraught thanks to my sat nav and arriving in the dark but once parked up I was able to get my key from the restaurant as directed. The room was excellent, wished I was staying longer. The cooked breakfast was the best I have had this year - great quality ingredients perfectly cooked.

Was advertised as a king bed, arrived to find a bed smaller than a double to share with my girlfriend. Barley slept. Waiting for a call back tomorrow to hopefully get a night for free in another cabin.

Awful stay.

Excellent customer service friendly staff relaxed atmosphere good facilities

Amazing place, friendly welcome e at reception by Lia, explained everything. Lovely comfortable and warm chalet and exceptional bar and restaurant with outdoor, covered outdoor and indoor seating. Lovely menu and food and drinks. A fab place to stay, highly recommend

Lovely rural location, beautiful old house. Room was clean and comfortable. Good restaurant on site, some staff better than others. Bathroom needs a proper door and get rid of the acrid air fresheners!

The cabin was lovely and toasty warm. It was so well appointed and didn’t feel at all cramped. So much better than a hotel. Thr breakfast was beautiful and we have evening meal the night of thr stay and it was delicious and the most fantastic environment. Very surprised and so much to look at

Stopover on our way to London.

Perfect for my last minute impromptu overnight stay. Always wanted to stay in a Cabin/Pod/Shepherd’s hut…. One with its own en-suite facilities, at a great last minute price, made it a no brainer! By the Grace of the Gods I’ll be back and stay longer to explore more of the Onsite entertainment facilities. Restaurant staff were amazing and the food fabulous! Breakfast was good value too with the vegetarian option being well presented and tasty.

It was very good the lady on reception was very friendly and obliging

Dinner main course was excellent, puddings were ok. Disappointed in the lack of decaf coffee at breakfast, offered a spoon of instant but not the same. Staff very friendly. Bed was very comfortable. Gardeners started up at 08:00, luckily we were awake.

Great place to stay. Just had a little trouble locking/un-locking room door from outside room!

Jet accommodation is poor, window would not close which was a security risk, the furniture is tatty and mismatched, no blind for door window, lumpy mattress,