What are the guest reviews for Old Palace Lodge Hotel?

Old Palace Lodge Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

MYR | EN

Support

Attractions & Activities

Trains

Cruises Ticket

Travel Planner

Search Hotels

Old Palace Lodge Hotel

Name: Old Palace Lodge Hotel
Address: Church Street, Dunstable, Central Bedfordshire, England, LU5 4RT, Church Street, LU5 4RT, England
Rating: 7.8

Hotels

Finding rooms for you...

7.8

/10

Pleasant

665 reviews

What Guests Say About Their Stay

Mark

10.0

/ 10

Receptionist was fantastic offering us a complimentary upgrade to a deluxe room. This was very much appreciated. Thank you so much.

Codruta Ana

10.0

/ 10

Great accomodatiion! We had a one night stop arriving late at Luton airport. Staff very friendly even at late hours, bar open 😉

Marco

10.0

/ 10

Very professional staff, helpful, and eager to help. The place was on a main road but I couldn't hear any traffic noise. The rooms where clean and tidy. The bed was comfortable. We really enjoyed sitting in the garden area. Only drawback was no air con in the rooms but we did have a fan which was adequate. I would recommend thos place to needing to stay in or around this area. If I need to be in the area again I would definitely use this hotel again. Thank you for the great time.

In the Area

See Map

Church Street, Dunstable, Central Bedfordshire, England, LU5 4RT

Main Facilities

Laundry service

Parking

Fitness center

Luggage storage

24-hour Receptionist

Old Palace Lodge Hotel is located in area / city Dunstable. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Old Palace Lodge Hotel

Church Street, Dunstable, Central Bedfordshire, England, LU5 4RT

Discover More Places

Discover More About Old Palace Lodge Hotel

General
Near TeamSport Dunstable

Location
A stay at Old Palace Lodge Hotel places you in the heart of Dunstable, within a 5-minute drive of Dunstable Downs and TeamSport Dunstable. This hotel is 10.7 mi (17.2 km) from Woburn Safari Park and 14.2 mi (22.9 km) from Bletchley Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

TeamSport Dunstable - 1.4 km / 0.8 mi
Dunstable Downs - 1.6 km / 1 mi
Genting Casino Luton - 3 km / 1.9 mi
Chiltern Hills - 3.1 km / 1.9 mi
ZSL Whipsnade Zoo - 6.3 km / 3.9 mi
Kenilworth Road Stadium - 6.9 km / 4.3 mi
Cineworld Luton - 7.9 km / 4.9 mi
Wardown Park - 7.9 km / 4.9 mi
Luton Mall - 8 km / 5 mi
Grosvenor Casinos - 8.1 km / 5 mi
University of Bedfordshire - 8.2 km / 5.1 mi
Mead Open Farm - 8.3 km / 5.2 mi
Funtura Family Entertainment Centre - 8.4 km / 5.2 mi
Chilterns Nature - Ivinghoe Beacon Nature Reserve - 8.5 km / 5.3 mi
Woodside Animal Farm - 8.7 km / 5.4 mi

The nearest airports are:
Luton Airport (LTN) - 13.7 km / 8.5 mi
Heathrow Airport (LHR) - 60.3 km / 37.5 mi

The preferred airport for Old Palace Lodge Hotel is Heathrow Airport (LHR).

Facilities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekends from 8:00 AM to 10:00 AM for a fee.

Rooms
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in Old Palace Lodge Hotel

Common Space

Lobby

Exterior

Bedroom

Others

Things to Do

TV lounge
Fitness center

Food and Drinks

Breakfast

Connectivity

Free WiFi

General

Smoking area
Parking

Accessibilty

Accessible parking

Public Facilities

Safety deposit box

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Old Palace Lodge Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed

Read All

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Old Palace Lodge Hotel	85
Number of floors in Old Palace Lodge Hotel	3
Another facilities in Old Palace Lodge Hotel	TV lounge, Fitness center, Breakfast, Free WiFi, Smoking area

Frequently asked question in Old Palace Lodge Hotel

What is normal check-in & check-out time at Old Palace Lodge Hotel?

The standard check-in time at Old Palace Lodge Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00

Does Old Palace Lodge Hotel provide breakfast?

Yes, Old Palace Lodge Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Old Palace Lodge Hotel have?

Old Palace Lodge Hotel is a 4.0-star hotel.

How many floors does Old Palace Lodge Hotel have?

Old Palace Lodge Hotel has 3 floors.

How many rooms does Old Palace Lodge Hotel have?

Old Palace Lodge Hotel has 85 rooms in total.

See All

More Reviews from Other Guests in Old Palace Lodge Hotel

Overall Ratings & Reviews Old Palace Lodge Hotel

Other sources (665)

7.8

Pleasant

From 665 reviews

Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Old Palace Lodge Hotel

Number of reviews per page

Top reviews

Christine

with Partner

4.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Staff are lovely, friendly and very helpful. Outside seating, garden and bar are all attractive and comfortable, however the room we had was extremely dated with stained carpet and tatty furniture. The bathroom was a good size but the shower definitely needs updating. We were in a room on the ground floor and floors above us were extremely creaky and it was possible to hear everything that went on. Rooms are most definitely not 4 star quality and I I'd struggle to give them 3 stars. It's impossible to get a good night's sleep as although other guests were not particularly noisy, everything can be heard through the walls which gives no privacy

Linda

2.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The one staff member I saw during my visit was very helpful and polite. I stayed previously in the heat and the room was ok even if no aircon. This time the room was very hot, the wooden floor was hotter than underfloor heating. The room itself had no side lamps so couldn’t read in bed and the light switch was the other side of the room, there was wood missing from the side units, a stain on the curtains, the bathroom door didn’t have a catch so couldn’t close fully unless locked from the inside - so light came through the bathroom door in the morning. There were 4 very loud bangs during the night that woke me startled and struggled to get much sleep at all. Very disappointed this time.

Penny

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

My son and I stayed here for one night in the summer holidays. The hotel was nice and the room/beds were comfortable, albeit a bit stuffy in the heat. No fans and the window had restricted opening. Staff were helpful and welcoming. There were a couple of downfalls for me hence 3 stars overall. We had stopped at Wembley for the Pixar experience and a walk around the shops etc on our way up, so when we got to our room we wanted to kick off our shoes, get comfortable and relax for the evening. However, our phone in our room wasn't working to be able to order room service, so I had to go down to order it. Which isn't a huge deal, but kind of takes the point away of wanting room service so you can be lazy and not move from your room 😅 when the food arrived, my sons steak turned up first, but without any cutlery, so by the time the lady came back up with my food and the cutlery, his food was actually cold. Which was a shame! Had he been given his cutlery at the same time he could have tucked in straight away. The breakfast wasn't the best and because we arrived at the later end, nothing had been refreshed, so the hot water for tea was lukewarm. Just small attentions to detail like this could make a big difference. Overall the stay was pleasant. It was quiet at night and the staff were lovely. But I would be unlikely to stay again.

Jasmine

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Staff were really friendly and welcoming, It was very child friendly. The room was clean and comfortable. The overall atmosphere was warm and welcoming. I would stay again,

sharon

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Lovely friendly staff. Relaxing communal areas. Beautiful gardens with relaxing dinning experience. Excellent food reasonably priced. Spacious if a little dated rooms. Only issue was very hot in room. Fan provided and window open but stuffy.

William

6.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Friendly Staff is the best feature of this hotel. I personally wouldn't rate this hotel as a four star hotel. Best way to describe this hotel is tired and in need of refurb. The carpets are stained and the curtains are tatty. Bed old and rickety and in need of maintenance. No cold water bathroom basin taps, both run boiling hot. As mentioned already the staff are helpful and friendly.

Catherine

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff are lovely

Susan

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Nice size room I was expecting a standard double bed so was surprised and pleased to find we had super king size bed…two divans connected together..There was an ironing board, iron and hairdryer. Nice large bath with overhead shower. Tea making facilities …..although would have been quite nice to have some biscuits ! Lounge area very nice classic style and dining room.We did decide to have breakfast on the day and were pleased with it. Staff were all very pleasant and helpful. Lovely garden area and free parking.It is within easy reach of the town. Would stay again if visiting the area.

Mark

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Receptionist was fantastic offering us a complimentary upgrade to a deluxe room. This was very much appreciated. Thank you so much.

Codruta Ana

with Partner

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Great accomodatiion! We had a one night stop arriving late at Luton airport. Staff very friendly even at late hours, bar open 😉

samantha

with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Overall an okay stay, our room had a funny smell when we first went in, however we kept being disturbed by door banging in the corridors most of the night as they didn’t have soft closing door hinges on them and the rooms aren’t very sound proof, also not much choice food wise on the menu for anyone who is a fussy eater so had to walk out to find somewhere to eat, also found the hotel quite dark when you walk into reception and not overly appealing, in comparison to other hotels.

JONATHAN

with Children

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Good location for me and garden bar area was great, food OK but building tired

Dan

with Partner

6.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

We booked a bed & breakfast stay. The room was pleasant and clean. Staff were largely absent and we were unable to gain any assistance from Reception in the morning in regard to the very poor breakfast situation. We waited for a table only to told to ‘find a space’ - every table was littered with the previous occupants finished breakfasts. There was no bread, no pastries, no milk, no cutlery and no service or assistance. We left to find a cafe around the corner for our breakfast after a rushed conversation about the possibility of a refund with ‘Sana’. It was by her account her 2nd day on the job and seemed entirely unsupported or assisted by any management whatsoever. It was very poor and we will be following up directly with the hotel for a refund - though based on our experience of reception I doubt we will receive a response!

Sandra

with Partner

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

We have just spent 3 night at the Old Palace Lodge, Dunstable, after booking through your site. We have been disappointed from start to finish. The property were not very helpful in resolving our issues. Day one, mixer on bath/shower did not work. So we had the bath filling up as we tried to shower. It couldn’t be regulated properly because the mixer did not work and it was dangerous. Scalding hot water or freezing cold. Service in the restaurant was appalling. Only 1 member of staff on duty. Orders wrong, delays in topping items up. A jug of hot water for tea that ran out every 5 minutes. The service for the next two mornings was worse (if that was at all possible). Ordered food at 9am and got it at 9.50am. It was a very expensive stay and to be honest. It wasn’t worth it.

Craig

with Partner

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Very aged, quite dirty. Definitely not 4 star. Staff were friendly though

Marco

Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

david

with Partner

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

all adequate but not a four star property in my opinion, needs upgrading. extensive use of very low wattage l.e.d lighting makes for a very gloomy interior and safety concerns near stairs and differing floor levels.very expensive for what it is.

Dennis

8.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Friendly and helpful reception. Clean room cosy bar with good service Car park a bit tight not helped by the careless tossers who park across 2 bays. Not the hotel fault. Convenient location. Good value.

David

2.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Booked room (twin) not ready on arrival (35 minutes after check in open. Was told could be 30-45 mins which was not acceptable. Asked if any room type was ready and was offered a double. This room (303) was terrible. There was no where to sit apart from bed. Room temp was around 40c even with windows open. No fan in room and only a single towel. Bath taps only ran shower with no way to use bath and wooden surround was split, damp and breaking up. When reported to Reception was offered no alternative or potential fix (no additional towels as other guests were also complaining same). I asked for a fan and a chair but was advised some rooms do not have additional seating. On return at 8:30pm a fan had been put in room but made no difference to temp. There was no way you could sleep in that room at that temperature so made the decision to vacate room and return home. At Reception was offered nothing apart from sorry you need to leave. Absolutely shocking service during the 5 hours of which I spent 50 mins in room. This hotel should be closed down or requires significant infrastructure changes to make rooms inhabitable.

Michael

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Four-star it is not. Have stayed here many times before but won't be staying here again uless there is a dramatic improvement. Would have hoped, having re-opened after a long closure to paying guests, that basic decor would have been refreshed and standards maintained. Instead, tired decor, worn carpets, a musty smell in corridors, and an expectation of DIY - rooms not cleaned unless requested, no hotel information in room, no water or even glasses in room... Biggest downside is the outsourced catering. Restaurant used to be good - no longer. Breakfast barely adequate and simple bacon roll took 25 mins to arrive (4 people in there so not exactly rushed off their feet). Meal previous evening was edible at best. Pity really - used to be a good hotel. Very disappointing.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Central Bedfordshire

Indonesia (Bahasa Indonesia)

Global (English)

Malaysia (English)

Malaysia (Bahasa Malaysia)

Philippines (English)

Singapore (English)

ไทย (ภาษาไทย)

Việt Nam (Tiếng Việt)

Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia