Royal National Hotel

Hotels
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8.0
/10
Very Good
3,143 reviews

What Guests Say About Their Stay

Darlene

10.0
/ 10
This hotel is very well situated with the Hop On/Big Bus having a stop right there, as well the amenities are fantastic. A very cute, clean and delish coffee and pizza restaurant with a nice outside patio as well as modern and comfortable inside seating right beside a wonderful Pub that also has indoor and outdoor seating. The food was very good at both places and it was so convenient to just get back to the hotel after a full and busy day sightseeing on the bus to have great choices right there. The staff were really great as well. Our room was also very clean and a very nice updated bathroom with a huge tub/shower unit. We would certainly stay here again.

Suzanne

10.0
/ 10
Great location to Euston station, room clean, bed comfy & very helpful staff. Very efficient.

Laure

10.0
/ 10
Stayed at the Royal Hotel and really enjoyed it. The room was clean and comfortable, staff were friendly, and the location was spot on for getting around. Good value for money and we would happily stay again.
In the Area
See Map
38-51 Bedford Way, Bloomsbury, Central London, London, England, WC1H 0DG

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Royal National Hotel is located in area / city Bloomsbury. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Royal National Hotel

38-51 Bedford Way, Bloomsbury, Central London, London, England, WC1H 0DG
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Lobby Royal National Hotel
Lobby 2 Royal National Hotel

Discover More About Royal National Hotel

Overview of Royal National Hotel

Royal National Hotel offers a blend of classic charm and modern convenience, creating a welcoming atmosphere for all types of travellers. Situated in a vibrant area, the hotel provides easy access to many of the city's attractions and transport links. The neighbourhood buzzes with activity, offering a mix of shops, restaurants, and cultural landmarks, making it an ideal base for exploring the city.

With excellent public transport connections nearby, getting around the city from Royal National Hotel is a breeze. Whether you're planning to visit historical sites, enjoy the nightlife, or attend business meetings, the hotel's location ensures you're well-connected. Royal National Hotel stands out for its commitment to providing comfortable and affordable accommodation without compromising on quality and service.

Royal National Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Royal National Hotel Facilities

Featuring 1358 rooms in total, Royal National Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The hotel caters to a diverse range of guests, from families and leisure travellers to digital nomads and groups. Families will appreciate the spacious rooms and family-friendly amenities, while digital nomads can take advantage of the reliable Wi-Fi and comfortable workspaces. Leisure travellers will find the hotel a perfect base for exploring the city's attractions, and groups can enjoy the communal areas for socialising and relaxing.

The accommodation provides a range of facilities and amenities for guests, including Restaurant, 24-Hour Front Desk, Parking, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, dedicated workspaces, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure guests have everything they need for a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Royal National Hotel

Expect a vibrant yet relaxed ambience at Royal National Hotel. The mornings are typically bustling with guests preparing for their day, while the evenings offer a more social atmosphere in the common areas. The hotel often organises activities and tours to help guests explore the local area.

For a smooth check-in, have your booking confirmation and identification ready. It's always a good idea to familiarise yourself with local customs and etiquette to make the most of your stay. Remember to ask the friendly staff for recommendations on local restaurants and attractions.

How to Get to Royal National Hotel

The hotel is accessible from a major international airport nearby, with various transport options available. You can reach the hotel in around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre are also available, providing a cost-effective alternative. Several train stations are located within easy reach, offering convenient access to other parts of the city and beyond.

Food Near Royal National Hotel

Many hotels provide breakfast options, and Royal National Hotel is no exception. You can often find a selection of continental and cooked breakfast items to start your day. If you prefer self-catering, check if the hotel offers kitchen facilities or nearby convenience stores.

The area around Royal National Hotel is brimming with cafs, restaurants, and convenience stores. Sample local flavours at budget-friendly eateries or enjoy a more refined dining experience at mid-range restaurants. Don't miss out on trying traditional dishes and snacks that represent the local cuisine.

Things to Do Around Royal National Hotel

The area surrounding Royal National Hotel is rich in attractions, offering something for everyone. Explore a historic temple, wander through a lively night market, or relax in a riverside park. Discover hidden gems and cultural spots that offer a unique glimpse into the local way of life.

For a one-day walkable highlights tour, start with a visit to a well-known landmark, followed by a stroll through a local market and a relaxing evening by the river. For a two-day extended stay, consider exploring some of the more off-the-beaten-path attractions and cultural sites. Enjoy daytime activities such as museum visits and park strolls, and evening entertainment at local theatres or music venues.

Why Royal National Hotel is Popular Among Travellers

Royal National Hotel is particularly popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the value-for-money and the unique experiences the hotel offers. The combination of comfortable accommodation and easy access to local attractions makes it a top choice for many.

Tips for First-Time Visitors

When booking, consider the best room type to suit your needs, whether you're travelling solo, as a couple, or with a family. Pack appropriately for the climate, and remember to bring any necessary adaptors for your electronic devices. Be aware of local customs and etiquette to ensure a respectful and enjoyable stay.

The most common languages spoken are English and other local dialects, so it's helpful to learn a few basic phrases. Don't hesitate to ask the hotel staff for assistance or recommendations, as they are always happy to help.

Best Time to Stay at Royal National Hotel

The best time to stay at Royal National Hotel depends on your preferences and budget. Peak season typically offers the best weather but also comes with higher prices and larger crowds. Off-peak season provides a quieter and more affordable experience, although the weather may be less predictable.

Consider planning your visit around local events, festivals, or holidays to experience the local culture. If you're on a budget, consider travelling during the quieter times of the year to take advantage of lower prices and fewer crowds.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Royal National Hotel

Bar, Cafe and Lounge Royal National Hotel
Bar, Cafe and Lounge
Functional Hall Royal National Hotel
Functional Hall
Common Space Royal National Hotel
Common Space
Lobby Royal National Hotel
Lobby
Accommodation Services Royal National Hotel
Accommodation Services

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

General

  • Banquet
  • Parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Royal National Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royal National Hotel
1358
Number of floors in Royal National Hotel
7
Another facilities in Royal National Hotel
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Royal National Hotel

What are available facilities at Royal National Hotel?
There are top facilites at Royal National Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royal National Hotel?
The standard check-in time at Royal National Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Royal National Hotel provide breakfast?
Yes, Royal National Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Royal National Hotel have?
Royal National Hotel is a 3.0-star hotel.
How many floors does Royal National Hotel have?
Royal National Hotel has 7 floors.
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More Reviews from Other Guests in Royal National Hotel

Overall Ratings & Reviews Royal National Hotel

Traveloka (10)
Other sources (3,133)
8.0
Very Good
From 3,133 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal National Hotel

Number of reviews per page
20
40
Top reviews
Julia
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Affordable and good location. I should have researched the air conditioning situation but not having AC during the heat wave was very uncomfortable. It was quite busy but the staff managed the guests well. Good location, easy to walk to many places.
Kin
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and comfortable but small. I booked a room with 2 single beds by mistake. It's window faces the court yard where a pizza restaurant and an open air bar are located. A big crow on Saturday night so very noise until late evening close to midnight. No AC in room so I need to leave the window open. Avoid this room unless you want to join the party.
Read More
Darlene
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is very well situated with the Hop On/Big Bus having a stop right there, as well the amenities are fantastic. A very cute, clean and delish coffee and pizza restaurant with a nice outside patio as well as modern and comfortable inside seating right beside a wonderful Pub that also has indoor and outdoor seating. The food was very good at both places and it was so convenient to just get back to the hotel after a full and busy day sightseeing on the bus to have great choices right there. The staff were really great as well. Our room was also very clean and a very nice updated bathroom with a huge tub/shower unit. We would certainly stay here again.
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

No AC so the room was hot and with the window open it was very noisy from the road outside. Very hard to sleep. There was also only one wall socket so we had to get an extension cord so that we could plug our stuff in. I would not go back.
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This was a great hotel if you are traveling by train. 10 minutes walk to Eustin or St. Pancras. Older hotel and does not have air conditioning. You can get a fan on request. We were there during a few school trips which made it busy at breakfast and a bit loud in the evening. The staff were great and helpful navigating the kids
Read More
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location to Euston station, room clean, bed comfy & very helpful staff. Very efficient.
William
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean. Beds comfortable. Large room. However; very hard to sleep in the non-air conditioned hot box. Window tilted in about 6” without a screen making me nervous a bird or insects would make it in my room. Noise from the street was unbearable due to the open window. Could not close the drapes or you would not get fresh air so the lights from the building across flooded the room all night and the sun streamed in the room in the morning. Had to leave the drapes open during the day so the air could flow but the sun heated up the room. No win situation. Lobby was large and open but had not one piece of furniture to gather or wait for other members of our party. Weird! Breakfast on site was typical buffet. It felt like a youth hostel masquerading as a hotel.
Read More
Theresa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was immensely helpful in helping us organize taxi, underground to the airport. It turned 91 degrees in London and there’s no air conditioning in this hotel or many others. They brought us a fan to use. The staff was very helpful in any way we needed and other than the heat, we can’t complain.
STUART
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was 2pm We did not get checked in while 3-30pm and was not told that there was two sides to the hotel of course we went to the wrong side of the hotel
Dorothy
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and updated.Breakfast buffet was good. Hotel was in good location to underground and walking to popular sites.
Wendy
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is very big and belongs to a chain of "Imperial" Hotels in London UK. It is in a great location with good access a short walk to Russell Square tube station. Lots of very good restaurants, and parks in the area. If arriving at St. Pancras station, it is quiet a long walk pulling wheeled bags, so would advise taking a Uber or transferring tubes to get to the Russell Square station. The staff were very friendly and helpful with questions and providing directions. It would be nice if it was quieter and the had quiet closing doors, they slam shut. With the hotel being so big, you hear a lot of door closing at all hours.
Read More
Anna
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. The neighbourhood is fairly quiet and calm while being nearby attractions and transportation. The rooms were small but comfortable beds. There was no air conditioning which would have been fine but the heat couldn’t be turned off. The pipes that connected to the radiator were also very hot to the touch, which may be a concern for anyone sleeping in the bed closest to that wall. The bathroom was quite small but having a tub was convenient for laundry.
Read More
Lihua
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NO A/C in each room, making the stay unconfortable during hot days.
Laure
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed at the Royal Hotel and really enjoyed it. The room was clean and comfortable, staff were friendly, and the location was spot on for getting around. Good value for money and we would happily stay again.
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place, great location, staff was very helpful in getting taxis. Only downside was no ac and window wouldn’t stay open.
Kin
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and the bathroom is up dated. Typical room size with good sunlight. The room is for 2 person but has only one sitting chair. The shower has a glass panel but no door. Water often spill onto the floor. For sfety, guest must put a towel in front of the shower opening to avoid a wet tile floor.
Paul
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are friendly and really helpful
Melinda
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was reasonably priced so my expectations were not high. This hotel has over 1000 rooms and is the hotel where a bus load or 2 drop off 100 people at one go. There is nothing wrong with that but it was full of children on school trips. It can get very noisy. I booked a 2 nights stay. The room given to us was a family room 1 double and 1 single. The room was tatty. The bathroom door would not shut as the door was too big! The beds were comfortable and the pillows were nice. The bed linen was good too. Unfortunately, a very disturbing mouldy smell was lurking in the corner by the double bed. It was bad. I decided to ask if it was possible for us to be moved to another room for our second night. It was that bad. The lady who helped us could not be nicer. In fact, all the staff at this hotel were so pleasant and nice. Anyway, we were moved to a double room to their slightly posher bit called City Sleeper. The room was a bit smaller but much smarter and very clean. She also gave us a free breakfast. The way she handled my complaint was very professional and on the nicest manner. Would I stay here again? Probably not. It is too big and hundreds of school children is annoying! Just a suggestion, in case the hotel does read this. Put somewhere to sit in the foyer. Not a chair in sight! ( But the porter did go fetch 2 chairs for us to sit while we waited, which was very nice) I just think there should be chairs already there.
Read More
Dawn
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was nice. It's older so there are updates that could be made. Unfortunately for us, we came during the heat wave so 90 degree weather with no air conditioning was hard. But we were there for only two days so we made due. The staff was so nice and helptful!
Carole
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, quite spacious room for 3 people. Another chair- only one - would have been useful. Had an issue with sockets/ tv tripping a couple of times but dealt with quickly when reported. Lovely breakfasts. Staff very helpful. The room would have benefited from double or secondary glazing as being on a main road it was noisy. The complimentary ear plugs unfortunately were unsuitable as the design was painful in the ears. We did manage to sleep and enjoyed our stay.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Royal National Hotel

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Overall Ratings & Reviews Royal National Hotel

Traveloka (10)
Other sources (3,133)
8.0
Very Good
From 3,133 reviews
Cleanliness

8.6

Room Comfort

7.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Royal National Hotel

Number of reviews per page
20
40
Top reviews
Julia
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Affordable and good location. I should have researched the air conditioning situation but not having AC during the heat wave was very uncomfortable. It was quite busy but the staff managed the guests well. Good location, easy to walk to many places.
Kin
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was clean and comfortable but small. I booked a room with 2 single beds by mistake. It's window faces the court yard where a pizza restaurant and an open air bar are located. A big crow on Saturday night so very noise until late evening close to midnight. No AC in room so I need to leave the window open. Avoid this room unless you want to join the party.
Read More
Darlene
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is very well situated with the Hop On/Big Bus having a stop right there, as well the amenities are fantastic. A very cute, clean and delish coffee and pizza restaurant with a nice outside patio as well as modern and comfortable inside seating right beside a wonderful Pub that also has indoor and outdoor seating. The food was very good at both places and it was so convenient to just get back to the hotel after a full and busy day sightseeing on the bus to have great choices right there. The staff were really great as well. Our room was also very clean and a very nice updated bathroom with a huge tub/shower unit. We would certainly stay here again.
Read More
Jeff
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

No AC so the room was hot and with the window open it was very noisy from the road outside. Very hard to sleep. There was also only one wall socket so we had to get an extension cord so that we could plug our stuff in. I would not go back.
Mark
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This was a great hotel if you are traveling by train. 10 minutes walk to Eustin or St. Pancras. Older hotel and does not have air conditioning. You can get a fan on request. We were there during a few school trips which made it busy at breakfast and a bit loud in the evening. The staff were great and helpful navigating the kids
Read More
Suzanne
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location to Euston station, room clean, bed comfy & very helpful staff. Very efficient.
William
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean. Beds comfortable. Large room. However; very hard to sleep in the non-air conditioned hot box. Window tilted in about 6” without a screen making me nervous a bird or insects would make it in my room. Noise from the street was unbearable due to the open window. Could not close the drapes or you would not get fresh air so the lights from the building across flooded the room all night and the sun streamed in the room in the morning. Had to leave the drapes open during the day so the air could flow but the sun heated up the room. No win situation. Lobby was large and open but had not one piece of furniture to gather or wait for other members of our party. Weird! Breakfast on site was typical buffet. It felt like a youth hostel masquerading as a hotel.
Read More
Theresa
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was immensely helpful in helping us organize taxi, underground to the airport. It turned 91 degrees in London and there’s no air conditioning in this hotel or many others. They brought us a fan to use. The staff was very helpful in any way we needed and other than the heat, we can’t complain.
STUART
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Check in was 2pm We did not get checked in while 3-30pm and was not told that there was two sides to the hotel of course we went to the wrong side of the hotel
Dorothy
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and updated.Breakfast buffet was good. Hotel was in good location to underground and walking to popular sites.
Wendy
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is very big and belongs to a chain of "Imperial" Hotels in London UK. It is in a great location with good access a short walk to Russell Square tube station. Lots of very good restaurants, and parks in the area. If arriving at St. Pancras station, it is quiet a long walk pulling wheeled bags, so would advise taking a Uber or transferring tubes to get to the Russell Square station. The staff were very friendly and helpful with questions and providing directions. It would be nice if it was quieter and the had quiet closing doors, they slam shut. With the hotel being so big, you hear a lot of door closing at all hours.
Read More
Anna
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. The neighbourhood is fairly quiet and calm while being nearby attractions and transportation. The rooms were small but comfortable beds. There was no air conditioning which would have been fine but the heat couldn’t be turned off. The pipes that connected to the radiator were also very hot to the touch, which may be a concern for anyone sleeping in the bed closest to that wall. The bathroom was quite small but having a tub was convenient for laundry.
Read More
Lihua
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

NO A/C in each room, making the stay unconfortable during hot days.
Laure
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stayed at the Royal Hotel and really enjoyed it. The room was clean and comfortable, staff were friendly, and the location was spot on for getting around. Good value for money and we would happily stay again.
Michelle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great place, great location, staff was very helpful in getting taxis. Only downside was no ac and window wouldn’t stay open.
Kin
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and the bathroom is up dated. Typical room size with good sunlight. The room is for 2 person but has only one sitting chair. The shower has a glass panel but no door. Water often spill onto the floor. For sfety, guest must put a towel in front of the shower opening to avoid a wet tile floor.
Paul
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are friendly and really helpful
Melinda
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel was reasonably priced so my expectations were not high. This hotel has over 1000 rooms and is the hotel where a bus load or 2 drop off 100 people at one go. There is nothing wrong with that but it was full of children on school trips. It can get very noisy. I booked a 2 nights stay. The room given to us was a family room 1 double and 1 single. The room was tatty. The bathroom door would not shut as the door was too big! The beds were comfortable and the pillows were nice. The bed linen was good too. Unfortunately, a very disturbing mouldy smell was lurking in the corner by the double bed. It was bad. I decided to ask if it was possible for us to be moved to another room for our second night. It was that bad. The lady who helped us could not be nicer. In fact, all the staff at this hotel were so pleasant and nice. Anyway, we were moved to a double room to their slightly posher bit called City Sleeper. The room was a bit smaller but much smarter and very clean. She also gave us a free breakfast. The way she handled my complaint was very professional and on the nicest manner. Would I stay here again? Probably not. It is too big and hundreds of school children is annoying! Just a suggestion, in case the hotel does read this. Put somewhere to sit in the foyer. Not a chair in sight! ( But the porter did go fetch 2 chairs for us to sit while we waited, which was very nice) I just think there should be chairs already there.
Read More
Dawn
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was nice. It's older so there are updates that could be made. Unfortunately for us, we came during the heat wave so 90 degree weather with no air conditioning was hard. But we were there for only two days so we made due. The staff was so nice and helptful!
Carole
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Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, quite spacious room for 3 people. Another chair- only one - would have been useful. Had an issue with sockets/ tv tripping a couple of times but dealt with quickly when reported. Lovely breakfasts. Staff very helpful. The room would have benefited from double or secondary glazing as being on a main road it was noisy. The complimentary ear plugs unfortunately were unsuitable as the design was painful in the ears. We did manage to sleep and enjoyed our stay.
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