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Somerset (1,565 Guest Houses)
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Mendip District (379 Guest Houses)
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The Ancient Gatehouse Hotel
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The Ancient Gatehouse Hotel
Guest Houses
8.8
/10
Very Good
152 reviews
What Guests Say About Their Stay
Fran
10.0
/ 10
All the staff at the hotel were so friendly and helpful. The room was beautiful, clean, comfortable, excellent facilities.
Ian
10.0
/ 10
Fantastic location directly opposite the cathedral. As it's the old gatehouse, the stairs to the rooms take a bit of effort as there is no lift but you do get a real feeling of originality.
We ate in the hotel and the food was excellent, as was the breakfast. The staff were all very friendly and helpful.
Tracey
10.0
/ 10
Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
In the Area
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20 Sadler Street, Wells, Mendip District, Somerset, England, BA5 2SE
Main Facilities
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Restaurant
Parking
WiFi
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Available Room Types in The Ancient Gatehouse Hotel
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What's around The Ancient Gatehouse Hotel
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20 Sadler Street, Wells, Mendip District, Somerset, England, BA5 2SE
Discover More About The Ancient Gatehouse Hotel
Location
The Ancient Gatehouse Hotel is a guesthouse in a good neighborhood, which is located at Wells.
About The Ancient Gatehouse Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Ancient Gatehouse Hotel.
Savor your favorite dishes with special cuisines from The Ancient Gatehouse Hotel exclusively for you.
With all facilities offered, The Ancient Gatehouse Hotel is the right place to stay.
All facilities in The Ancient Gatehouse Hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Express check-out
- Multilingual staff
Food and Drinks
- Breakfast
Things to Do
- Garden
Connectivity
- Free WiFi
General
- Terrace
Accessibilty
- Accessible parking
Accommodation Policy & General Information in The Ancient Gatehouse Hotel
Important Note
- Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 15.00 for children
- Pet fee: GBP 20 per pet, per night
- Service animals are exempt from fees
- Late check-out fee: GBP 24 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Thursday - Monday: 8:00 AM - 10:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Ancient Gatehouse Hotel | 9 |
Number of floors in The Ancient Gatehouse Hotel | 2 |
Another facilities in The Ancient Gatehouse Hotel | Others, Smoke-free area, Safety deposit box, Express check-out, Multilingual staff |
Frequently asked question in The Ancient Gatehouse Hotel
What are available facilities at The Ancient Gatehouse Hotel?
There are top facilites at The Ancient Gatehouse Hotel such as Restaurant, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ancient Gatehouse Hotel?
The standard check-in time at The Ancient Gatehouse Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
Does The Ancient Gatehouse Hotel provide breakfast?
Yes, The Ancient Gatehouse Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Ancient Gatehouse Hotel
Other sources (152)
8.8
Very Good
From 152 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
9.2
Service and Facilites
8.8
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Traveler Reviews The Ancient Gatehouse Hotel
Number of reviews per page
20
40
Top reviews
Sarah
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Lovely stay with an excellent welcome from very attentive hotel and restaurant staff. Room and bathroom was a bit smaller than I expected, and could do with a bit more modernising, TV was very small and floors quite uneven and creaky. But that kind of added to the atmosphere of an ancient gatehouse. Next time I would request a room with a view of the cathedral as I think these must be more spacious.
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Amanda
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was in need of updating, carpet was dirty. Staff were pleasant, but failed to tell us that they were not open on the day we left so no breakfast would be served. We just left our key at the closed desk. The restaurant looked very nice, but didn’t get a chance to try it.
Fran
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
All the staff at the hotel were so friendly and helpful. The room was beautiful, clean, comfortable, excellent facilities.
William
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The outside of this hotel is absolutely beautiful, with the historic Gatehouse plus connecting building and the location is complete perfection. I can’t imagine there is a better placed hotel in the whole of Wells.
The staff were extremely welcoming and could not do enough for us. The breakfast is one of the best breakfast’s I have ever had in a hotel - no exaggeration! All made to order, with plenty of Hot Drinks and juices.
Pretty much the only thing that let down our stay was the bed. The bed was so uncomfortable that at around 2am of not being able to sleep I actually decided to sleep on the floor! I did over head the staff talking about how the rooms and furniture were getting a refurb soon - which is promising. So although 3 stars feels harsh… I think it is fair as the bed was so bad that we could not properly sleep here.
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Ian
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Fantastic location directly opposite the cathedral. As it's the old gatehouse, the stairs to the rooms take a bit of effort as there is no lift but you do get a real feeling of originality.
We ate in the hotel and the food was excellent, as was the breakfast. The staff were all very friendly and helpful.
Tracey
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Possibly the most beautiful hotel I’ve ever stayed in and the most friendly staff possible!
Dominic
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Loved everything about it, the staff were amazing and can’t praise the Chef enough… the restaurant is top notch.
Janet
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Just as it is described on the Expedia website. We loved it. Sadly only a one night stopover but we will definitely return. It was a stunning view (Wells Cathedral) in such a comfortable room. Wonderful!
Richard
Friends and Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We had never visited Wells and was interested in going to the Cathedral and Bishops Palace. Hotel looked well placed for this. Overall a good hotel with a good restaurant. Room a bit snug and absence of shower not great for visitors of a certain age. Bath looked like too much of a slip hazard.
Dayna
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Views of the Cathedral. Excellent location. Delicious Italian restaurant on-site with many options all around. Andy (manager) and the entire staff so friendly and helpful. Highly recommended for the price - 2 star at 4 star service.
Parking not that convenient, but that is expected.
Philip
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Can't fault the service, the breakfast was great, the staff friendly and they even did us pizza as we was running very late and missed dinner. The room was okay, only negative was the bed was small and you couldn't stand to shower, had to sit in the bath and hold the shower head, but it was fine.
Neil Porter
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Room a bit tired in places but clean and comfortable bed with top view.
Miranda
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great location
Jacqui
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
We had a wonderful nights stay. The location is perfect for visiting Wells and backs onto the Cathedral green. The bed was very comfortable, a bit high maybe but such a good nights sleep. Can’t comment on the food as the restaurant was not open the night of our visit.
georgiana
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
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Tiffany M
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Bethany
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Great stay! The restaurant was great and such an interesting building.
Sharon
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Sarah
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Wonderfully located in this historic city
Nicky
Leisure
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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