The Quay B&B

All areas very clean and tidy, lovely comfy bed with new cotton linens and towels. We stayed in room 8, perfectly clean and comfortable, rooftop view of next-door along with pigeons but that can't be helped, bit of a steep stair climb to top floor, but ok for us, good selection for continental breakfast, perfect location and parking opposite to explore wells, we stayed the 1 night but would stay again if exploring other locations nearby

Room was excellent, cannot fault it very clean and comfortable, just felt that the breakfast let it down, it's a shame that you couldn't use the Bakery across the street for all your breakfast items, croissants, pan au chocolate and various other pastries which I believe would lead to customers wanting to return time and time again, for us we would not wish to return purely because of the sub standard produce used. The staff member that we met was so helpful, she deserves a medal for her kindness and attentive attitude.....just up the budget on the breakfast and you will definately see more returning guests. I cannot comment on parking facilities as there were none.

There was no communication we were supposed to be greated I phoned the number was told how to get the key and my room number by phone. The room wasn't a supererior one it was clean but the toilet was like in a very small room no hand wash in the dispenser The shower was in another room but very small. The sink in the toilet was high had to stand on tip toe. The toilet seat was broken. The lady said she sent me a email I didn't get one so there was no communication when breakfast was extra so we left with no breakfast at 8.30 nobody around to ask No communication in the room about breakfast so we went and had to pay on our way home. It's a shame really but it is not what was described on the booking. The handle to get in the door was hanging off . It was more like a hostel accommodation In our opinion

The property could have been a bit cleaner, old woolly blanket thing across the bed had seen better days.

Self check in but very easy with details supplied. Room spotless, great bedding & comfortable bed. Nice clean wet room bathroom. Room 7 third floor Tea & coffee in room plus a fridge which is a great idea. Nice Reception area which led to comfy settees then the dining room which had coffee machine to help yourself to whenever aswell Breakfast continental but plenty of it & choice. Great location right on the Quay with plenty of restaurants, Bistro & pubs. Staff were excellent, friendly & helpful 3 floors, the stairs are quite steep but ok if able although they do have a downstairs room if needbe Parking for 24 hours £11.50 right across the road. Would recommend

Room cosy and clean, breakfast adequate, parking not a problem

Everything was good. Stairs difficult

We have stayed here before. Lovely little B&B, comfy beds, nice quality bedding, nice bathrooms and great location for beach and town. Will definitely return again !!

This B&B is all about the location, which is great, right on the quay, our room even had views of the quay and boats which was a pleasant surprise. Everything is walkable. We parked our car in the Stearmans Yard Car Park and didn't use our car until check out. Plenty of restaurants and pubs within 5-10 minute walk, a little bus behind the B&B takes you to the beach if you don't want to walk, although its £2pp each way! The beach is amazing, a must do if you are staying, we went for a few hours every day of our stay, the dogs loved it. Our room had a fridge, kettle, great bed, a view of the quay and got good Wi-fi signal. It was perfectly adequate, it is a little tired with stained carpet and loose fixtures but not an issue for us at all. Karen was a great host. My only negatives, which is just me, the breakfast wasn't to my taste, not a great selection to tempt me, but there was cereals, toast and pastries which is good, but we decided to go find a cooked breakfast somewhere else, which was fine, we didn't book the room for the breakfast. I also never understand the charge per dog anywhere we stay. You don't pay additional for the room per humans, but do for dogs, you may say additional cleaning, but my dogs aren't any dirtier than a human and I'm sure didn't leave a mess that required additional cleaning. But every where charges it, so this is no reflection on the place, just mine own gripe. Overall we had a great stay and would definitely return.

Nice continental breakfast. Room clean. Parking close.

This is not a typical b&b. Limited breakfast options , but excellent bread for toasting. Very good coffee machine available all day / night. Room 8;was quite small and lacked any seating However the bedding was white cotton at its best. Managed to park further down the road which was very handy, but two car parks just across the road. Overall there were many plus points but my overriding feeling is that the b&b price is a little too high

Very good position. Everything was nice and clean. Room comfortable though very cramped. No real hanging space. Continental breakfast was somewhat lacking. Very limited choice.

Very clean, comfortable bed, very friendly staff.

Especially loved the cappuccino latte machine

Breakfast very limited even for a continental offering

Check in process was easy, it was all self service and the instructions were very clear so it made this a simple process. The room was a decent size however part is the ceiling is quite low so you had to duck down when moving around. (Room 5) There was a fridge with a jug of water in and a selection of tea and coffee on the side with biscuits. I stayed for 2 nights but there was only enough coffee and biscuits for 1 night. I was disappointed regarding breakfast as free breakfast was offered as part of the booking but it wasn’t stated that it was continental only. This was only communicated the night before when receiving a message from the property, it would have been nice to have been offered a cooked breakfast as I personally don’t like continental. The location is amazing, you are only a couple of minutes walk to the harbour. There is no parking at the property however if you’re lucky like I was, you can park out the front for free. In the message from the property it did advise which car park to use which was helpful. I would stay here again based on the location.

It is in the perfect spot. It is extremely friendly and Karen is an excellent host - felt most welcome. Would certainly stay again and highly recommend a stay here Pete and Diane Steadman

Great location, staff were very friendly, breakfast was a continental. Room was lovely and big.

The room was beautiful, clean and spacious, perfect location for car parking shops and restaurants and could not have been better. Staff really friendly at breakfast which too was lovely

We were not able to check in as there was a problem with the room. We were not notified before arriving at the property, despite receiving a revised room number/check in info on the morning of our expected arrival. Communication was not great, and whilst we were provided another alternative accommodation, I have not heard back from the hotel since.