The Sumner

B&b
8.4
/10
Very Good
718 reviews
In the Area
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54 Upper Berkeley Street, Marble Arch, City of Westminster, Marylebone, London, England, W1H 7QR

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at The Sumner is a good choice when you are visiting Marylebone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Sumner

54 Upper Berkeley Street, Marble Arch, City of Westminster, Marylebone, London, England, W1H 7QR
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Location


Staying at The Sumner is a good choice when you are visiting Marylebone.

About The Sumner

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at The Sumner.

All facilities in The Sumner

Others The Sumner
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

Transportation

  • Limo or town car service

Things to Do

  • Library

Connectivity

  • Free WiFi

General

  • Fireplace in lobby

Accommodation Policy & General Information in The Sumner

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Check-in/Check-out Time

Check-in:
13:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
13:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Sumner
20
Number of floors in The Sumner
4
Another facilities in The Sumner
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in The Sumner

What are available facilities at The Sumner?
There are top facilites at The Sumner such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Sumner?
The standard check-in time at The Sumner is starting from 13:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Sumner provide breakfast?
Yes, The Sumner provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Sumner have?
The Sumner is a 4.0-star hotel.
How many floors does The Sumner have?
The Sumner has 4 floors.
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More Reviews from Other Guests in The Sumner

8.4
Very Good
From 718 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

9.6

Service and Facilites

8.8

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Traveler Reviews The Sumner

Number of reviews per page
20
40
Top reviews
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice, Clean
Sonya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I would suggest that they check the water temperature and alarms as part of the room preparation.
Elizabeth
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location
Sarah E
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The only reason this hotel is so expensive is the location. The service was good and the room was spacious and well air conditioned but the bed is on the floor which was a bit weird and the shower smelled terrible. They tried to help me scan and send some documents but it didn’t work. The breakfast was only available for 2 hours and it was dried out and so warm downstairs I was afraid the milk/yogurt might be spoiled. No views in the breakfast room. Overall it was not bad since I was mostly just sleeping there but personally I feel it was overpriced.
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Don
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing location for shopping, parks and easy access to the tube and busses. Only issue was the water was scolding hot when taking a shower.
Paul
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location near Marble Arch Tube station! Hotel rooms and facilities were well maintained and quite nice. Very good breakfast in the morning as well.
Jocelyn
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

On the shabby side, but fine for a tourist visit.
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Recycling options would be nice.
Jonathan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable, clean, and the staff were fantastic!
Richard
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is very convenient. I'd visited the Sumner in the past before the pandemic. The room I was given was adequate, with a decent shower, small fridge and acceptable bed. The room furniture, however, was not in keeping with what I'd previously known; the desk chair in particular was soiled and over-used, the clothes bureau did not close, and the chaise had a tattered blanket draped over it. If you don't need to spend much time in the room, all that could be overlooked, but it was a different feel than I'd previously experienced.
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John
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice hotel close to the centre, near Oxford Street. Friendly staff, room could have been doing with a bit of attention, broken and loose floor tiles in the bathroom, residents next door arguing in the early hours of the morning, although that wasn't the Hotels fault. Pleasant stay but needs a bit of attention.
Louise
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a very nice property. The staff were very friendly and helpful. The room spacious and comfortable. The location was very convenient with nearby public transport, shopping, restaurants and parks. There is a lift on site, but also a couple of stairs. They also allowed us to store our luggage as we arrived early in the morning. My only issue was with the shower. You cannot adjust the temperature or turn the water off when your hands are wet and the water is scalding hot. Had to use a face washer to grip and turn the taps. For safety the hot water temperature needs to be reduced. I would stay here again.
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Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The beds were comfortable, but the room is in great need of updates and more privacy. Multiple tiles in the bathroom were cracked, carpet is worn, chair provided at the desk dipped so much in the middle it was like sitting on a hole in the chair. The tv did not work. The door jam was not complete and there was space someone could look through into the room if they chose to. I would not stay there again.
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Rachelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was pleasantly surprised at how cute this little boutique hotel was. I would definitely stay here again. Spacious room, Very comfortable, private bathroom, clean and quiet as long as the windows were closed. We opened them for a bit to get some fresh cooler air as we could not adjust the air conditioning and with them open there is quite a lot of street noise. Also seems like a safe neighborhood, but my husband did have his phone ripped from his hands just a block away so be vigilant.
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Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Beautiful small hotel with very friendly and helpful staff. It felt more like a large house than a hotel. Located in an upscale part of the city. We had a twin bed room that offered plenty of space. Beds and pillows weren't as comfortable as I'd hoped but were fine and we slept well. Bathroom was clean but floor tile could use some work. Air worked well to keep us cool. The only real downside was the odd way the elevators were built to drop you at the half floors, so no matter where you landed you had to go either up or down a half flight of stairs to get to your room (a pain when dealing with luggage or if you have mobility issues). Overall we really liked our stay and would stay here again in the future.
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Ellen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent place to stay in London. This boutique hotel is in a great location. We will definitely come back.
Colin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Excellent location and good service from the reception. Small details like wobbly bedside lights, a tiny TV at the far side of the room and a dated bathroom only let it down slightly. Overall, quiet and comfortable with plenty of local coffee, breakfast and drinking places nearby. Recommended.
Josephine
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Bed was old and sagged in middle, I requested they changed mattress , they turned mattress which was slightly better. In returning in evening our door was left open prob cleaning. I went to call front desk and phone did not work.I went down to yell night clerk he came to room to fix phone which was disconnected and showed him how door was left. He was not apologetic at all.
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Alison
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location and rooms were ideal for our stay but there is a lot of noise from the street and the area above the room we were.
Gladys
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We enjoyed staying at this hotel, but some room for improvement include providing at least breakfast options And ensuring that repairs are kept up. There was a broken tile in our bathroom, which posed a little bit of risk of cutting your feet. We put towels over this broken tile to Avoid injury
Number of reviews per page
20
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Others 4 The Sumner

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.