ibis Aéroport Bâle-Mulhouse

Il manque de crochets dans la chambre pour suspendre nos choses et nos vêtements. Pourtant, il y a amplement de place pour en installer. J'ai perdu énormément de temps pour savoir d'où provenant le montant facturer en trop. Même votre personnel n'a su me répondre. C'est moi qui a suggérer et poser la question si c'était pour un dépôt de sûreté. J'ai commencé par téléphoner avec un interurbain de Montréal (Québec) à l'hôtel à Bâle, Suisse, et puisqu'on m'avait encore mise en attente, après 9 minutes j'ai dû raccrocher. Des frais inutiles pour moi que je dois assumer. Alors s'en suivi une série de courriels et de numérisation, etc. Tout cela, parce que votre personne n'a pas su répondre à ma question, pourtant simple pour une concierge à la réception. Voyez à mieux former votre personnel.

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Accueil courtois et poli, avons eu accès a notre chambre assez tot. Propre et lit confortable

Great breakfast

Nice room bed bigger than expected the staff were excellent. We forgot something in the room and the staff found and got it to me

The hotel is in a good location, clean and well maintained throughout although the rooms could do with some modernising. Check-in and check-out were seamless and the staff were very friendly, helpful and professional. Very quiet and comfortable bed which ensured a good sleep. The breakfast in the morning was very good - nice selection.

Staff all so kind to us

Checking-in late wasn’t an issue. The receptionist helped to arrange a shuttle to the airport at 5am which arrived on time.

Beautiful town, walking distance ro everywhere

All staff were enthusiastic to help me with big and little things.

Very friendly staff

The staff was very helpful and accomodating. The receptionist in the early morning was a pleasure to interact with at such an early hour.

All was very good, clearn and hospitable

Good location, accessible parking, close to Basel for visiting Christmas market.

Friendly staff. Clean and comfortable rooms

Good location. near to the airport and the city centre of Basel. The staff is friendly and helpful.

Pleasant and dependable

Wasn’t told that tap water was undrinkable. We had to buy a litre for 10$ at the desk.

Average hotel, small rooms

Clean and near airport