Les Balcons du Savoy

We recently stayed at Les Balcons du Savoy. The best part of the experience was the location, which is excellent — close to the ski station and the old town, making it very convenient for getting around. However, a few areas need improvement. The apartment cleanliness wasn’t great. There was visible dust on the floor lamp, and the balcony windows looked like they hadn’t been cleaned in a while. The bed mattress was extremely soft, and after three nights both my husband and I had lower‑back pain. We also couldn’t adjust the room heating, and it was so hot that we were sweating even with the windows open. Some facilities also fell short. The game room was dark and had a noticeable smell, which made it uninviting. The swimming pool is nice, but the chlorine was very strong, and the shower facilities could be better equipped with towels and more comfortable showers. Service was another weak point. Staff felt quite cold, particularly Nathalie. When I asked for a room with a better view, she immediately said it wasn’t possible. Only after I asked for her name and to speak to a manager did she return with two options within minutes, which didn’t give a great impression. For first‑time skiers, clearer guidance on how the ski station and transport work would also be helpful. Overall, the location is great, but cleanliness, comfort, facilities, and staff approachability could be improved to make the stay more enjoyable.

The view of Mount Blanc

OK, but heating didnt work and staff had to give us porable radiators.. which were not enough to heat both bedrooms.

The cleaness under the bed and the dirty coverening of the sofa(((

Everything was great!!

Amazing trip!!

Room was very clean and entire hotel was well cared for. Staff was incredibly courteous and the location was perfect - close to town for an easy walk, but far enough away to be a calm oasis

Large suite suitable for 4 persons with superb view

It is a hotel you will remember all your life The view from the balcony is magnificent. It is like you watch a movie. "Matterhorn" from the VIP seats.

Fantastic views of the mountains. It was nice to have a kitchen so we didn't have to eat out all the time. Friendly staff, and comfortable rooms.

Great location within walking distance of the city centre. Loved our balcony room facing Mt Blanc. For a hotel, we expected coffee and tea in the room along with paper towels or napkins. The kitchen had sufficient cooking and eating ware with a kettle and coffee pot but nothing to put in them. We had to use paper coffee filters as napkins. All in all, these are minimal issues compared to the comfort and cleanliness of the hotel. We would stay there again.

Great location for all of chamonix with excellent views of Mont Blanc and the parascending landing area

The hotel is conveniently located near Chamonix center, with plenty of restaurants and coffee shops to choose from, and within walking distance of the Brévent cable car. Each apartment has its own dedicated spot in the underground parking lot, which is very convenient. We stayed in a one-bedroom apartment that was clean, comfortable, and offered a magnificent view from our balcony of the glaciers and paragliders landing nearby. The staff were all very kind and helpful, and the indoor pool was a great bonus. There’s also a washing and drying machine available, operated with tokens you can purchase from reception for €5. We even had a mid-stay cleaning service, which was very helpful. The only drawback was that one of the single beds in the living room was not very comfortable.

We went in August as a couple. The view is just amazing and the apt was spacious and comfortable Air conditioning would have been nice.

Very friendly and helpful staff.

Hotel was in a good locations and had a beautiful view. Walking distance to the center of Chamonix. However, our bathroom had mold on the ceiling and our toilet broke (took overnight for a fix) and we found a spider in our of the rooms.

Was a wonderful stay. Nice roomy place, very well stocked with everything needed, with an amazing view. The staff was wonderful, friendly and very helpful, allowing us to both check in early and check out late, YMMV of course depending on occupancy etc. We tried the room service breakfast one morning and it was really good and a a good value. The location was also very convenient for both town amenities and hiking so it's about as good as it gets.

All perfect. Good wifi, parking and pool. Lovely staff. Good size rooms. Plenty of storage

Great views. Helpful staff. Parking under apartments. Good size pool. All perfect. Fridge a bit small

Fabulous place. Large apartments with good views. Plenty of storage and parking for 1 car under 2metres. Bigger fridge and freezer would have helped. Otherwise perfect