Premiere Classe Soissons

The reception staff were extremely helpful indeed

Receptionist was very helpful. Excellent to have microwave and fridge in room. Property is tired. Window shutter broken, soap dispenser broken. Room needs some repairs and updating.

Disappointing. I had no top sheet, so had to use my own blanket fro the car to use as top sheet between bottom sheet and duvet. The mattress sheet could have done with at least another wash. My grandson who stayed with me had stained sheet. Not clean in our opinion. I would think that when stains can't be removed then sheets will have to go. I know it's cheap but stayed in others which were at least clean. I can send photos if required. H D

The motel was adequate in general, but the plumbing in the bathroom was substandard. When we used the sink, the drained water bubbled up and out of the shower drain, bringing stinking waste water and black debris. We didn't attempt to use the shower as we didn't want to be standing in waste water. On a plus side, there was a fridge and microwave in the room which was an unexpected bonus.

The bathroom smelled like a really bad, dirty porta-potty. It grossed us out so much, we left after an hour and went and slept in our car before going to the airport in the morning. The room itself was very small, which is fine for what you're paying for but we felt very uncomfortable with the cleanliness of the bathroom. The floors were also sticky and there was visible dirt near the head of the bed.

An unclean and smelly hotel. Found the same thing at the next Premier Classe Hotel we stayed in so it's clearly one of this group's 'features'. Unless price is the only thing you're interested in, I'd stay away and pay a little more for a clean hotel

The motel is set on a commercial / industrial site, so is not the prettiest location.....but as we stayed on a Saturday night with the businesses being closed the following day, external noise was not a problem. There was some internal noise during the night as the walls are not particularly soundproofed and guests tend to locate out on the external walkways to smoke and chat, so we were aware of other overnight visitors at times. The check in process did not go perfectly smoothly as we arrived just after 9pm and the outside automatic check in machine repeatedly refused to complete our booking in, and thus refused to give us access to our booked rooms. Thankfully there was a member of staff on site, which we were able to find after ringing the front door bell. She was not able to speak English and our French language is limited, but she was able to understand the problem and completed our check in manually. The rooms were very compact and a bit 'tired in look'. The en-suites were getting close to needing a little TLC and were very small....a thorough deep clean would not go amiss either. The beds were comfortable though....which is important. This is a budget hotel, and though not spotlessly clean, spacious or in good decor, it is adequate accommodation for an overnight stop. The car park was secured with a key pad operated gate overnight, which is also a benefit. We got a cheap room for a cheap price, which sufficed our needs.

Fine for an overnight stay en route.

No complaints st all. Great value for s short stay

Stayed the one night. We had a big car with a trailer and managed to get parked just fine. Very basic room but was expected at the price. My only negative was the room was quite cold throughout the night. Nevertheless I cannot complain and i would stay again if traveling on a budget as we we're.

this is the only hotel I want to stay at when I fly back home, so convenient & great value!

It was okay for somewhere to rest for a night but a bit tired

The hotel offers a great price but the room is very small and has only the basics. Shower worked well but was very small, spent most of the shower with the shower curtain stuck to me. Room had no Air Conditioning and was very warm well into the night. Had to leave the window open all night to cool down the room. Window did not have the option to fold open, it was either all open or closed. Staff was very helpful and easy to work with.

Very nice place for a short stay, clean and comfortable and the room was really quiet, and the staff very friendly

À l’arrivée, très bon accueil, mais on nous a donné une chambre qui était déjà occupée. On nous a donné une autre chambre mais celle-ci était déjà attribuée. Nous avons une autre chambre qui était donné un couple qui est arrivé dans notre chambre, un petit peu après notre arrivée. Très désagréable de voir que quelqu’un peut rentrer dans notre chambre. Il manquait une serviette dans notre nouvelle chambre. Le confort est minime mais nous le savions. Par contre la chasse d’eau ne fonctionnait pas correctement et la douche, pas facile à utiliser.

A

Merci pour le logement(PMR) qui facilite les déplacements dans la chambre et dans la sdb (très exigüe ds 1 chambre non PMR), sans l'avoir réservée. Cependant, le meuble du lavabo est abîmé; cela m'a valu des accrocs aux vêtements, le plafond de sdb est plein de traces noires qui sont lavables facilement. Elles s'en allaient en passant le doigt dessus. Prévoir de changer le pommeau de douche au plafond car l'écoulement n'est pas ok. Prévoir un pommeau secondaire qui facilite la rinçage de la partie inférieure du corps. Prévoir le badge d'entrée de la chambre, au bon nombre de nuitées car le veilleur de nuit n'apprécie pas être appelé à 23h30, ce que je comprend. Très bonne idée le frigo + four micro-ondes dans la chambre. J'ai dû faire remarquer à l'accueil qu'il manquait le plateau du micro-ondes, qu'il y avait 2 araignées dans la chambre et il à fallu réclamer du papier WC car la femme de ménage n'était pas passée, hors s'était prévu. Merci à Sabine, l'hôtesse d'accueil, d'avoir réussi à faire une facture à mon nom car après discussion avec les 2 hôtes précédents cela était impossible. Il m'a fallu tout de même 2h de négociations avec Expédia et l'hôtel pour y arriver... pour enfin prendre la route, pour un trajet de 6h qui, de ce fait, à duré 8h donc pas agréable du tout. Expédia doit changer le contrat passé avec cet hôtel pour permettre un paiement sur place et une facturation au nom du voyageur comme cela se passe habituellement.

Le personnel est très bien très agréable

Les personnes à l'accueil étaient très gentilles, agréables et à l'écoute.

L'hôtel est très bien situé il y a tout à proximité.