Résidence Hôtel du Théâtre

The room was clean. Comfortable bed. No frills. No hair dryer. No water.... Small thin towels... No info received how to get in. Did not respond to any emails. Arrived at 22.30. Phoned number on door and was given perfect directions of how to get in. Excellent location. Excellent value but it is a bed to sleep in and provides a roof. Nothing else

This hotel won’t be for everyone. The location is excellent and it appears ownership are making efforts to upgrade the space. The rooms are small but clean. The breakfast was average. The hotel is unstaffed, and guests are informed of this in advance. The unstaffed kiosk check in does work efficiently. I experienced limitations to the unstaffed hostel approach when one or several drunk guests entered the hotel shouting, cursing, and banging on walls. Without staff on site I felt unsafe. I decided to find a different place to stay. I attempted to contact the hotel through Expedia twice but they have been unresponsive.

It was affordable and perfect location. However we were on the top floor so there was 84 stairs to get to our room. The room was small which we expected but there wasnt even room on either side of the bed to get in or out. We had to crawl to the end of the bed to access it. Very very very tiny. We did however see bigger rooms on our way out when the maid was cleaning. We would stay again for location but this was a very basic accommodation. Do not go with high expectations. The larger rooms looked great though.

My overall stay was fine and the location is very central, but the hotel has definitely seen better days. The main problem was cleanliness. There were stains on some of the towels and sheets along with pubic hair. The inside of the toilet had hard water stains making it a brown-ish colour and the shower was mouldy and had stains on the shower tray. The mattress also didn't have a proper protector or cover, just a flat sheet on top of it, so if you toss and turn at night, you will very quickly be sleeping on the mattress directly which cannot be sanitary considering the number of people who have slept on it. The Hotel doesn't have any staff (check-in is automated), so there wasn't anyone to ask to switch sheets, towels, etc.

Hotel has good location, but the automated service is pretty poor. They are supposed to send an email 24 hrs in advance of your arrival with check in codes. It actually arrived 2.5 hrs before, when there was no access to Wi-Fi. So you have to stand outside the hotel and wait for someone to let you in. There is no elevator so you have to carry your luggage up three flights of stairs. The bedroom is much, much smaller than the photos suggest.

Near the city center, but mold is evident underneath the bathroom sink & heat making conditions poor as no AC.

*Ad lies about the following feature: - Multilingual & Helpful staff (French only) - Concierge service - Luggage Storage - Breakfast - Tour/Ticket assistance and porter/bellhop The only positive thing I can say about this “hotel” is the location is good. I’ve had better hospitality falling asleep at a party than I did during my 4 night stay at “Hotel du theatre”. I had a very difficult time trying to check in, there was never any staff working (I only saw someone working twice the whole time), and my room was not cleaned once. The walls are paper thin, so I could hear everything going on in the room next to mine. When I got to my room, there was a “welcome letter” that asked guests to give high ratings. if a guest wanted to give a rating lower than 8-10, the hotel asked not to review their stay at all. I decided to use the washroom and was absolutely disgusted. There was still hair from the previous guest on the toilet, counter, in the shower and all over the bases of the wall. The bathroom counter was stained and had splatters of white paint on various spots, but worst of all, it was covered in a layer of dust / dirt. The corners connecting to the wall had hair and dust bunnies in them. It was disgusting, and as someone who is neurotypical, set me into a panic attack. I asked to change my room and was brought up a floor to a much smaller room that was only slightly cleaner than the last. The shower was broken and toilet seat was cracked. I gave up and made the most of it.

This very attractive small hotel is located close to the centre of the old city. All the main sites are walkable. The staff are very friendly and helpful, and the rooms are comfortable and quiet. There is no lift, so be prepared to carry your luggage up two floors.

A great location. I bought breakfast for my first morning there, but it was a bit confusing. I got a black coffee (no milk or sugar so I couldn’t drink it), and a small roll, croissant and some nice jam & butter, but no cereal, no juice- nothing else for €10 so it was a bit rich. But a very nice room, and a lovely, friendly check in and out experience. I’d recommend it for anyone (just may not bother with breakfast).

The worst hotel experience ever. No reception desk between 12pm to 4pm. Very bad quality of the room. Clugged bathroom. 9sqm room for $140/night. 4 level hotel without elevator! Careful and good luck if you are travelling with luggage and given a room at the 4th level

Average room, but it could get very very noisy, maybe it’s just the summer, but loud till 2am and later

Service was excellent - a member of staff welcomed us, checked us in quickly, and kept our bags until the room was ready. When we got into our room later, the room was adequate - it was small but had some storage space, with a very small bathroom. It was hot but with a fan which helped. It was loud at night as it’s very central so there were quite a lot of people shouting and making lots of noise through the night. However on the flip side, it’s super central which is really convenient! We paid €10 each for breakfast which included coffee, juice, yoghurt, cereal, fruit, mini croissant and bread with butter and jam which I think is very reasonable. Overall, I’d recommend this for a brief city stay but I probably wouldn’t stay for a long holiday simply due to the noise

Very central location. Amazing staff. Only a 2* property so no lift or air con, but did have a fan in the room. Room decor was tired and definitely needs updating, especially the carpet. But price reflects the accommodation

Great location

Great location for a short break in Bordeaux

Lovely central location with easy access to everything

The desk staff was friendly, efficient, helpful and polite. A great experience!

Everything was broken, dirty, shower didn’t drain and there was no plunger to fix it! Toilet and fan were also broken! Staff was nice but couldn’t fix anything. We had to leave early!

Value for money - small room but was only a base so not an issue for me ; breakfast very basic ; not worth £10 ; but again fine as convenient.

Room 220. It’s a pleasant room with two doors from the corridor to block sound of other guests. Inside, two opening windows, comfortable double bed and duvet, shower room and open hanging space. Ceiling fan for summer. No drinks tea coffee etc but there is a kitchen on the ground floor and breakfast area, unused but looks ok. Friendly staff. It’s needs some maintenance. Curtains need to be back on their hooks, standard light bulb needs changing, strip light needs fixing, wc and shower require bleach. Generally cleanliness is fine. Comfort, the ‘fence panels’ for a headboard were strange. Seating area with two corner chairs and a table; nice place to sit with a book. Saturday night was noisy till around 2am with the bar next door but Sunday was quiet the bars were closed. The bins are emptied during the night and deliveries arrive in the morning. It’s situated opposite the side of the Apple Store with plenty of shops bars restaurants and the st Catherine promenade at 1 min walk. Sadly, lots of homelessness and a safe location for drug use 5 mins away which causes locals issues. It was a good location so even with my comments I’d stay here again.