Hotel Harbour View

How this hotel can be rated as 4 star is a joke, the photos of the rooms must be at least 10 years old. The only positive was that I arrived early and was able to go straight to my room, on the door opening the smell wasn't inviting and then it went downhill from then on, if I hadn't paid upfront I would immediately have left. The place is in desperate need of an update and deep clean, the 'balcony' was so small not even a chair on it, the bedding was no longer white but grey and had holes in it. I decided (as I'd paid) to stay a night, the shower was good, I had food on the rooftop terrace which was extremely busy and was ok, but breakfast the next morning was so poor. I then decided I had to cut my losses and move and when I told he guy I was leaving early he never even asked me why, think he may be used to it. Such a shame it has been let to run down as the location is great, but it has no amenities as it occupies the floors of another hotel.

Staff was friendly and helpful. The room was clean but small. AC was great but fan was noisy. They stored their bedding carts right outside our door so we had to climb around it every time. It must have been a great place in its heyday but now it is just the 3rd floor and 4th floor restaurant. I was disappointed with it!

We arrived early for check in and, as one of the rooms was available, they let us check in early and put all our stuff in there. They also let us eat a late breakfast as we were leaving very early the next morning and wouldn’t get the included breakfast. That was the good stuff… This place feels old and dirty. There was a head board in my room that was just an all-around bad choice: light-colored and material that couldn’t be wiped down. It was also very noisy— like my windows were open. I was next to the front desk so I could hear everything going on out there. I went out to get some help with the random light switches into a cloud of cigarette smoke that also leaked into my room. The staff was nice enough but otherwise an unpleasant stay.

Nice decorated room. The cornerroom 301 has a small balcony with side view to the Gateway of India

Nice room and the friendly staff

We had a comfortable stay. The room was small but adequate. The view from the window overlooking the harbour was lovely. I would definitely recommend staying there.

Clean room, great location. The rooftop restaurant serves good food

Yes

Room, especially the bathroom was a little dated and needs redecorating. The bed linen was also old and needs replacing. However, the staff were brilliant and the food was excellent.

Check in was good and room is quite large and nice. Limited toilet paper in the room when we arrived which was rectified upon request. The biggest disappointment for us was the included breakfast as all items beside fruit contained gluten which we cannot eat. Unlike other included buffet breakfasts we had elsewhere in India, there were no rice based indian foods like dosa or idli etc. or any indian curries like daal etc. or masala eggs at the breakfast buffet which are all gluten free. We had to order and pay for breakfast off the menu even though we already paid for an included breakfast we could not eat. That means we basically subsidized the food for other guests which does not make us happy.

Room was very clean and the bed comfortable. Great view out over the water. Convenient location. Very friendly staff. Roof top bar is a must to visit.

Location good, room not that great. Better get room somewhere else and take uber to india gate. I booked due to proximity to India gate.

There could’ve been more breakfast options.

Pictures online looked better than the actual condition and location of the hotel. Air conditioning in room was limited, but complimented my a ceiling fan.

The Hotel was accessed through another hotel which was undergoing refurbishment. Although this didn’t impact on us too much. The room was supposed to be a quiet room but we could hear quite a lots of noise from the corridor as people were moving around at night, it seemed to quieten down after 10pm. The price we payed was expensive for the standard of hotel, but perhaps this is due to its location on the harbour front. Overall we did enjoy our stay here and the staff were friendly and helpful.

The staff were excellent. Really helpful and attentive. Rooms were nice and clean however the outside of the building is dirty and underwhelming. The cafe is excellent as is food and staff in it Worth visit

The hotel refused to honor my prepaid booking and sent me a WhatsApp message telling me to request a refund from Expedia and then pay them directly in cash. As a solo female traveler, this was stressful, unsafe, and unacceptable. Do not recommend this property. The staff on whatsup is unprofessional

Outside is confusing as the entrance is shared with another hotel. Breakfast was simple and very slow. Check in took a while. No umbrellas provided yet all other hotels did, cleaning was average, awful pillows and no choice of pillows. Lift and other areas filthy. Location was amazing. Wouldn’t recommend.

Brilliant hotel for a short stay in Mumbai. Reception staff helpful.

Dirty bedding, Dirty breakfast area, small reception with unprofessional staff. It is not a proper hotel and has low standards