Hyatt Centric Hebbal Bengaluru

Great service and great hotel

Good quality five star punching way above price. Memorable staff at breakfast.

One of the best hotel stays I have ever had. We had a long stay and the experience was at the highest standards throughout. The rooms are spacious and extremely well designed allowing us to store a lot of luggage without the bags getting in the way. In fact we had enough space to do yoga everyday am before breakfast right in the room. The concierge team takes great care to get to know their guests and personalize the experience. Shoutout to Chef Utsha for the amazing avocado toasts she specifically made on request going above and beyond. Shoutout to the entire team at Cosmo for always setting the highest standards in customer service (and chasing me down when I forgot my phone :-)).

I needed to leave early morning to catch a 7 pm train. The checkout process was super-smooth thanks to the attention that Ms Nandini (executive in charge at 06.15 am of 13 June) gave to it. She took care to make sure the breakfast basket had nothing missing, and completed the checkout very efficiently.

Quite ok, clean room and well located

We had booked three rooms with a forest view and requested a week in advance that the rooms be located next to each other. Unfortunately, there was an issue with the room allocation at check-in, and one of the rooms did not receive the forest view as booked. Each time we spoke with the front desk, we received different information, and it seemed our request had not been properly noted. The property itself is excellent, and we enjoyed our stay overall. However, the lack of consistency and process at the front desk during check-in was disappointing.

Great place

Clean room, great service and good location to get to the airport

Very clean and excellent service

Great hotel. Neat rooms. Service was excellent. Price was also good.

Room was fantastic. Special thanks to Lokmaya for being very helpful in ensuring a room with a fabulous view. Room was clean, staff excellent. Overall fabulous stay.

Service was prompt. Ujjwal, at the reception at 4 am was a breath of fresh air. He was friendly and attentive. Service at the restaurant was good too. Our kids loved the place. Overall experience was great. Thanks Tonya and Ujjwal

Top notch facilities and the staff were super helpful

Good

Yes, room was good. Staff is quick in service. Since I am a platinum OneKey member, i also got few benifits like late check-out, lounge access etc. Overall stay was amazing.

Excellent food and hotel.

Clean, fresh paint rooms, curteous staff.

Good area

Excellent

Bathroom smelled like gutter, cockroach issue, irresponsive house cleaning service, lack of accountability. Property to Bangalore city is 2hr ride. Positives - amazing kitchen staff (call outs to Girish, Sous Chef, and Tesly), responsive front desk (call-out to Manisha, Divya), good food options. Overall - team tried to fix issues with our stay and were empathetic, but weren't able to do much to ease our inconvenience. As this was an expensive Hyatt property, we came in with high expectations on service and property - unfortunately, the experience was average at best and didn't meet our expectations. Associates at this location are good and have amazing potential - execution, unfortunately, was poor. Of the two stars given, one of for Girish (Kitchen staff) and the other was for the responsive (yet ineffective) front desk.