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The Promenade Pondicherry
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The Promenade Pondicherry
Hotels
7.4
/10
Pleasant
136 reviews
What Guests Say About Their Stay
ANNA
10.0
/ 10
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Verified traveler
10.0
/ 10
Great location and wonderful staff.
The morning sea next to the hotel makes it fascinating stay.
Enjoy the true French feel in this Hotel.
Matthew
10.0
/ 10
Really nice place - very clean and great location on the promenade. I would recommend highly.
In the Area
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23 Goubert Avenue Pondicherry - 605 001, Puducherry, Union Territory of Puducherry, India, 605001
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in The Promenade Pondicherry
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23 Goubert Avenue Pondicherry - 605 001, Puducherry, Union Territory of Puducherry, India, 605001
Discover More About The Promenade Pondicherry
Location
The Promenade Pondicherry is located in area / city Puducherry.
About The Promenade Pondicherry
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Promenade Pondicherry exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Promenade Pondicherry.
All facilities in The Promenade Pondicherry
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Spa
- Outdoor pool
- Picnic area
- Garden
- Barbecue
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
Transportation
- Access to train station (surcharge)
- Limo or town car service
General
- Swimming pool
- Terrace
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Promenade Pondicherry
Important Note
- Fee for continental breakfast: approximately INR 806 for adults and INR 500 for children
- Airport shuttle fee: INR 5000 per room (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: INR 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 6000
- Christmas Eve (December 24) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: INR 6000
- New Year's Eve (December 31) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Promenade Pondicherry | 38 |
Number of floors in The Promenade Pondicherry | 2 |
Another facilities in The Promenade Pondicherry | Laundry service, Newspaper in lobby, Tours, Luggage storage, Express check-out |
Frequently asked question in The Promenade Pondicherry
What are available facilities at The Promenade Pondicherry?
There are top facilites at The Promenade Pondicherry such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Promenade Pondicherry?
The standard check-in time at The Promenade Pondicherry is starting from From 14:00 while the latest check-out time is at Before 11:00
Does The Promenade Pondicherry provide breakfast?
Yes, The Promenade Pondicherry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Promenade Pondicherry
Other sources (136)
7.4
Pleasant
From 136 reviews
Cleanliness
7.4
Room Comfort
7.2
Location
9.6
Service and Facilites
8.2
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Traveler Reviews The Promenade Pondicherry
Number of reviews per page
20
40
Top reviews
Alison
Leisure
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
nadarajah
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
On the promenade lovely location friendly staff could do with some updating
Extractor fan was very noisy
Mohammad
Leisure with Children
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Property needs to be upgraded.
ANNA
Leisure Family
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Read More
Carol
Friends and Family
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Overall standard was high - the highlight though was the restaurant. Excellent food.
Verified traveler
Friends and Family
8.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville.
Service and food at the hotel is excellent and staff go out of the way to help the guests.
Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management.
All in all, it was a very nice stay at The Promenade.
Read More
Verified traveler
Friends and Family
6.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Over price , dirty and noisy
Shikha
10.0
/10
Reviewed 117 week(s) ago
Expedia Group verified review
Location was great, everything was walking distance. Loved the stay
nanda
Leisure Family
4.0
/10
Reviewed 129 week(s) ago
Expedia Group verified review
The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Kamalakar
Leisure
6.0
/10
Reviewed 130 week(s) ago
Expedia Group verified review
It was on sea front. Very beautiful
The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians
The room was not worth for the price we paid
When we complained they offered a smaller room with no outside view. We refused
We should be compensated
Jennifer
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago
Expedia Group verified review
Excellent hotel & caring staff
asif
Friends and Family
6.0
/10
Reviewed 145 week(s) ago
Hotels.com verified review
Well location is excellent : however the suit was very average : The tub did not work now did the Jaguzi in the tub : food quality was average
Paying 24000 per night was not value for money
shailen
Leisure Family
6.0
/10
Reviewed 155 week(s) ago
Expedia Group verified review
Great location. Hotel is in the front of the beach and easy access to Sri Aurobindo ashram. Staff are really good and as soon as you request for something and it gets done. Welcoming guests was good. Room was not so great although they say hotel maintains heritage but hotel room requiring updating. Room facing street food at the back is quite noisy and smelly and can't keep windows open. We had few other issues for e.g. there was no locker in the room, balcony was broken and unsafe. Next day they changed our room facing sea and it was much better but because there was parade going on hence seaside view was not possible. Breakfast options were quite good. Hotel is quite pricy
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Radhica
Business and Leisure Family
4.0
/10
Reviewed 159 week(s) ago
Expedia Group verified review
The food here was excellent. And although the staff was kind and friendly, the majority of them did not speak english which created miscommunication and slow service. I think the staff needs more support from upper management. The staff we greatly appreciated are Asing (restaurant), Kalai (Laundry/room), Asis (Email correspondence), and Praneetha (spa).
We were on the second floor room 22 and 23. Both rooms had mold and we also found cockroaches in our bathrooms at night. Our mattress in room 22 was also terrible. Big disappointment.
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Ganesh
Leisure Family
2.0
/10
Reviewed 180 week(s) ago
Expedia Group verified review
Too expensive and poor service
Verified traveler
Business
10.0
/10
Reviewed 214 week(s) ago
Hotels.com verified review
Great location and wonderful staff.
The morning sea next to the hotel makes it fascinating stay.
Enjoy the true French feel in this Hotel.
Matthew
10.0
/10
Reviewed 231 week(s) ago
Hotels.com verified review
Really nice place - very clean and great location on the promenade. I would recommend highly.
Sayed
2.0
/10
Reviewed 286 week(s) ago
Hotels.com verified review
This was one of my worst experiences that I’ve had. For a hotel that was priced higher than everything else and on the beach I expected more quality. First, the buffet breakfast had cockroaches walking around in the food
Jayant
Friends and Family
10.0
/10
Reviewed 286 week(s) ago
Hotels.com verified review
Amazing location & impeccable service. Hotel refurbishment overdue...
sunanda
Friends and Family
6.0
/10
Reviewed 287 week(s) ago
Hotels.com verified review
The Promenade Hotel location is perfect as it is right on the promenade in the French Quarters. The hotel is 15 years old and is very dated and needs some serious renovations, considering their room rates.
Amenities were of very poor quality and i had to ask for the hand towels to be replaced as they had black marks on them.
The other issue is the noise factor as a result of the proximity to the promenade which goes on till very late at night.
On the other hand, the staff is excellent, attentive and very helpful.
On the whole a bit pricey for the quality of the property. I would not stay there again or recommend it to anyone.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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